25 Reviews
Very helpful and Amazing costumer Support
Author response
Hello!
Thank you for so kind words :)
Best regards
by rvpl 3 years ago
The support team is very responsive and flexible. They take great care in trying to identify the issue and in explaining the root cause of the problem.
Very polite and professional
Author response
Hello!
We appreciate your feedback as we try to provide that quality customer service, that our customers expect.
Thank you, and we look forward to working with you again!
Regards
Support:
I give 5 stars to the support, especially to John Truebridge.
Thank you very much.
Author response
Thanks a lot for taking time and writing a review, it is much appreciated by our team!
good reactivity thank you very much
Author response
Hello!
We appreciate your feedback as we try to provide that quality customer service, that our customers expect.Thank you, and we look forward to working with you again!
Regards
Awesome sight, had some issues loading sample data but worked great otherwise!
Author response
Hello!
Thank you for so kind words :)
Best regards
Support:
I give 5 stars to the support, especially to Julia Summers, to have an incredible patience, very good management, solution and speed to solve all my inconveniences. As for the template, I would like it to be multilingual, but in any case, 100% recommended.
Thank you so much.
Author response
Hello Rodrigo!
Thank you so much for your review. It's very important for us :)
Best regards
by emair 6 years ago
This theme is great. Not only is the customer support top notch, I'm impressed with how quickly they reply and attend to your queries. The theme itself is styled beautifully, easy to use and adapt to your own (if needed). Really impressed. Thanks :)
Author response
Thank you for so kind words :) Your comment is very much valued! We look forward to working with you again in the future.
Theme has lots of functionality. However theme is difficult to change format, fonts and colours of certain areas but that said the support has been brilliant and therefore I have managed to customise the theme entirely with the help of Julia from customer support. I just means submitting quite a few help desk tickets.
Author response
Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you enjoyed the theme functionality, as well as the level of customer support. We aims to provide a truly unique service, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!
Great and reliable customer support, The theme was also easy to install and use
Author response
Thanks for giving the theme a perfect rating, your comments are very much valued. We really appreciate your feedback regarding our customer service and the theme quality!
Not working fine and also the PO-files are not working properly
Author response
The theme is fully functional and was tested on multiple servers. It is translated using .pot file included in the package as any other Wordpress theme. We would be glad to address any difficulties you have with that. Unfortunately, you have not specified these issues in the ticket.
Beautiful template, reactive support ! Really satisfied :)
Author response
We appreciate your feedback as we try to provide that quality customer service, that our customers expect.Thank you, and we look forward to working with you again!
Super simple theme, Installs quickly, and you can modify it individually. In particular, the support is excellent, and very quickly, was always my problems and solved quickly! Thank you so much!
Author response
Thank you for taking the time to write the review of our theme, your comment is very much valued!
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