We have been having terrible template issues. As of to date I have 2 tickets open attempting to address the same issues now for some time.
Please address the ticket as soon as possible as this is a business website. I will happily re-rate the template following completion of code fixes that are currently open on ticket as mentioned. Thank you for your assistance always!
Our support team has reviewed all your tickets to this date. If there is anything else we can help with, feel free to open a new support ticket. We look forward to helping you.
my site is not opening after installing your theme.
Hi Rambo, we answered your ticket here: https://keydesign.ticksy.com//ticket/2638984/
We will gladly help you with this, but the problem may be from your server, a 3rd party plugin, or any other issue that may not be related to our theme. We will appreciate it if you will change or remove this review while we help you with this and in the end, after this is over you can leave a more accurate review.
Thank you for rating! I have checked with our support forums and I see you haven't opened a support ticket. If you have any questions, feel free to register and ask us anything. Our support team will gladly help out.
Loding with the theme is slow and the code has a few bugs. But the customizing is great
Thank you for the feedback. There are a few steps to be taken to improve your page loading speed. We encourage you to engage with our team so that we can help and guide you. Also, our dev team is constantly fixing and improving the theme with new updates. Please make sure to update the theme and all plugins.
If you need further assistance or have any other questions, please register and open a support ticket using the link below