9 comments found.
Not a great start. Error 500 when trying to create/edit a post/page with Elementor, this is what it says in the log:
[03-Oct-2022 19:26:38 UTC] PHP Fatal error: Uncaught Error: Call to a member function get_base() on bool in /.../wp-content/plugins/etruscan-core/inc/plugins/elementor/class-etruscancore-elementor-widget-base.php:31 Stack trace: #0 /.../wp-content/plugins/elementor/includes/base/widget-base.php(147): EtruscanCore_Elementor_Widget_Base->get_name() #1 /.../wp-content/plugins/etruscan-core/inc/plugins/elementor/class-etruscancore-elementor-widget-base.php(11): Elementor\Widget_Base->__construct(Array, NULL) #2 /.../wp-content/plugins/etruscan-core/inc/post-types/clients/shortcodes/clients-list/class-etruscancore-clients-list-shortcode-elementor.php(8 ): EtruscanCore_Elementor_Widget_Base->__construct(Array, NULL) #3 /.../wp-content/plugins/etruscan-core/inc/post-types/clients/shortcodes/clients-list/class-etruscancore-clients-list-shortcode-elementor.php(12): EtruscanCore_Clients_List_Shortcode_Elementor->__construct() in /.../wp-content/plugins/etruscan-core/inc/plugins/elementor/class-etruscancore-elementor-widget-base.php on line 31
Hello,
As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.
Support
Mikado Portfolio part of
Qode Interactive
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I tried that yesterday but I was unable to register on your website. When I tried to sign up, I inserted my username/email/password, clicked Submit and it just said “Working…” and it stayed like that for a few minutes so I gave up. Anyway, I managed to make it work. It worked after I imported the demo content.
Hi,
We are glad that you’ve managed to resolve this in the meantime. You can also contact our support through this email, just include your purchase code in the mail, and our support agents will gladly help you.
Support
Mikado Portfolio part of
Qode Interactive
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Hi there, How can I edit the Shop page using Elementor. I get a preview error message. Thanks
Hello,
The default shop list page (set in WooCommerce > Settings > Products) cannot be edited with Elementor as this is an archive type page which will display all products.
If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.
Support
Mikado Portfolio part of
Qode Interactive
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Thank you
Support
Mikado Portfolio part of
Qode Interactive
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Hi, I have changed the domain name of my website , how do I register the theme for the new domain name as it won’t let me on the registering theme page. Thank you.
Hi there, Please note that you should have deregistered the theme prior to installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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How to change the color of mobile menu hamburger i con I can’t see any option on the theme dashboard.
Hi there,
Thank you for reaching us!
Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.
Thanks.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, is it compatible with Wordpress 5.9 and WOO 6 ? Thanks !
Hi there,
Thanks for writing in!
The theme should be working correctly on the latest WP version as compatibility for WP5.8 is added and there are no significant changes regarding WP 5.9
Also, when it comes to WooCommerce, you might get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
We hope this helped and let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Thanks for your answer !
Oh yes i have additional questions 
So i will not have any security problems like hacking du to using old versions of wordpress (5.8) and woo (is the version 5.7 compatible with this theme ?) or theme breaking the website later if i buy this theme ?
Im asking because it happened to me with a template in the past and im afraid that it will happen again to me
Hi there,
You can install the theme on WordPress 5.9 so no worries about security issues, as well as you can use the latest version of WooCommerce.
We hope this is clear and we are here if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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Thanks very much ! This is very clear !
Best of luck
Hi there,
Glad we could help!
Support
Mikado Portfolio part of
Qode Interactive
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Congratulation, best of luck with sales 
Hi there,
Thank you very much! We are glad that you like our theme.
Support
Mikado Portfolio part of
Qode Interactive
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Good luck!
Hello,
Thank you very much!
Support
Mikado Portfolio part of
Qode Interactive
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Congratulation, best of luck with sales
Hello,
Thank you!
Support
Mikado Portfolio part of
Qode Interactive
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This is an extremely simple theme design which matches and suits the niche in the best possible manner. Good work and very good idea.
Hello,
Thank you so much for your feedback! We’re glad you like it.
Support
Mikado Portfolio part of
Qode Interactive
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