Support for Etube - Video Blog / Magazine / Entertainment Ghost Theme

Support for Etube - Video Blog / Magazine / Entertainment Ghost Theme

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themeix supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

How do i install that in wordpress?

Sorry, that is not wordpress theme. You should have Ghost CMS installed in your server to use our GhostX theme. Please check the documentation from our template zip folder, there you will find the instruction about the installation process.
Here is the official documentation about ghost installation. https://docs.ghost.org/docs

Will you help me to install in my server?

Yes. We will give you 1 time FREE installation service for our theme. But you should have the ghost ready in your server.

If I need help, will you provide free support?

Yes, we have a dedicated support system where we offer free support even though providing support is not mandatory for themeforest authors. Our support is applicable only for issues and bugs within our product live previews (nonedited version of the template). We do NOT provide free customization services in the scope of free support.

Do you offer refund / exchange for my purchased item?

We are not permitted to handle sales or marketing of our products as Envato solely handles it through themeforest websites (we are exclusive author having active contract with them). If you are looking for a refund or exchange on any of your purchased items from themeforest, please contact Envato support. Their decision will be final on all cases.

I am not sure about the License type I am having, what should I do?

We appreciate your purchase and we expect you have understood the different types of license and usage permissions. FYI, a Regular License should be used only for a single application (single website / single client project) on which your end-users are not charged for. If your end-users are being charged for the usage of your website (built with this template), then you have to buy Extended License from themeforest. For complete & precise information about licenses, please see: http://themeforest.net/ licenses

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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