59 comments found.
hi guys after updating my theme to the current version 2.0 and updating WordPress to 6.2 plus php version to 8.1, I cant seem to be able to edit my team members roles under Company > teams, is there some sort of bug that came with the new theme in regard to that part of the theme? I get errors such” currently unable to handle this request. HTTP ERROR 500” when I try to update after making a change.
Hi,
Can you confirm that you have also updated the Kroth Core plugin to version 2.0?
If not, follow the simple steps:https://themeforest.net/item/evaluate-businessconsulting-wordpress-theme/17515862/faqs/44657
Regards,
VictorThemes
As per my discussion, yes I did upgrade to 2.0 then all this started happening
Hi,
OK, can I get further details such as the website URL and temporary administrative login credentials? You can send these private details to https://victorthemes.com/my-account/support/
Regards,
VictorThemes
Details have been submitted using the suggested means.
Replied. Please follow up the tickets only.
Will you keep your promise of updating this theme like you stated the last couple of months
Yes, we’re working closely with our tickets to get the points. And applying to our themes one by one. Will release the update soon.
What are the ideal php memory requirements for this theme e.g max execution time
Hi,
Kroth theme we recommend to check the requirements of WordPress and Slider Revolution.
Thank you.
Will this theme have any new updates any time soon?
Yes, we’re releasing the updates to all our themes within coming week.
Hello, is it working with PHP 8.1 ?
Hi,
The Kroth theme works based on WordPress default requirements.
Check more details at:https://wordpress.org/about/requirements/
Regards,
VictorThemes
Hello, the menu is not showing on the mobile, do you know how can I fix it? Thanks
Hello,
Thanks for using the Kroth theme.
Can you please make sure you’ve all the latest versions of WordPress, Plugins & theme.
If you have so, please open a support link at:https://victorthemes.com/my-account/support/
And share your website URL? We’ll check and let you know the solution for it.
Regards,
VictorThemes
Hello guys, i dont know what’s going on but i woke up this morning to edit my website an i cant seem to edit anything in wp bakery builder, could you advise what’s going on, I cant edit any of the Teams Profiles. This is urgently needed
Hi,
Thanks for opening a support ticket.
We’ve checked and replied to your ticket. Check your mail?
Hi Guys i imoprted demo data but for some reason some data is missing. for instanvce the subscribe from on the footer doesnt exist, i need your help
Hello,
Thanks for purchasing our theme! 
https://victorthemes.com/my-account/support/
We’ll check and let you know the solution for it.
Regards,
VictorThemes
Hi Guys, i purchased your theme and am having an issue with the slider revolution. when in edit mode, everything looks aligned and clean, but when i preview, most of the items are not aligned and even some of the content doesnt show in the mobile and tab version of the slider revolution. I need help asap because am about to present the work to my client and this has really frustrated me
Hello,
Replied the solution on your ticket. Please check?
Is Visual Composer supposed to be included or just WPBakery and VC is only a compatible add-on?
Hi,
The Kroth theme only supports the WPBakery Page Builder plugin.
Visual Composer is a old name of this plugin:https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
Thank You!
Are there any plans on officially making this theme Gutenberg optimized? Thanks
Hi,
Sorry, we don’t have any plan for now to making the Kroth theme for Gutenberg optimization.
Thanks.
Hello. I recently discovered that the tabs are no longer working? I have theme version 1.9.5 installed, and the visual composer version is 5.1.1 with no apparent update available (which I expect is the problem). Can you assist me with this? Thanks.
In follow up to my previous comment … I updated visual composer to v.6.4, which i had a copy of, and now there are other issues I am finding. The kroth builder elements are now gone, and contact form 7 no longer works, even outside of your shortcodes? I would really like to get this resolved so please get back with me as soon as possible. Thanks.
Hi,
We’ve worked on the Kroth theme to comfortable with WordPress 5.6 and updated it today.
Kroth (Theme) 1.9.6
Kroth Core (Plugin) 1.9.4
WPBakery Page Builder 6.5.x
https://themeforest.net/item/evaluate-businessconsulting-wordpress-theme/17515862
I hope this helps!
Regards,
VictorThemes
Thanks. I was able to get the latest theme version and WPBakery updated, yet your Kroth Options plugin is not visible, and your video link is for WPBakery, so not applicable.
Ok, Can you please share your site URL with temporary administrative login credentials?
https://victorthemes.com/my-account/support/We’ll check and let you know the solution to it.
Okay, access sent. Thanks.
Thanks.
Hello Victorthemes team,
Is Kroth compatible with PHP 7.4? Or when can we expect this compatibility?
Thank you for your assistance!
Hi,
Thanks for purchasing our theme!
https://wordpress.org/about/requirements/
Regards,
VictorThemes
will this template be updated to the last version of woocommercE?
Hi,
Yes, the Kroth theme is comfortable with the latest version of WooCommerce.
Thanks.
Hello,
I have 2 problems.
1- How can I remove the “Shop” word from WooCommerce Breadcrumbs? 2- How can I change the “details” word in category page?
Please confirm the purchase details?
Hello, A question…To update template to work without error with Woocommerce 4.2.0 I have to renew support?
Hi,
Can you please update the Kroth theme to fix the WooCommerce related issues. That doesn’t require support renewal.
The current version of the Kroth theme is: 1.9.3
How to Update the Kroth theme?
Please install the “Envato Market” plugin in order to updates within your WordPress Dashboard itself.
Guide: https://www.wpexplorer.com/envato-market-plugin-guide/
I hope this helps!
Regards,
VictorThemes
I have purchased this theme earlier but now when i want to install it , its saying style.css stylesheet file is missing.
what should i do now.Its urgent.
Hi,
Thanks for purchasing Kroth WordPress theme.
You’re uploading a wrong zip file. Please extract it and upload kroth.zip file.
Check further guidance:https://help.market.envato.com/hc/en-us/articles/202821510
I hope this helps!
Regards,
VictorThemes
i have upload it and install the kroth.zip file. but the problem is it doesn’t have the demo files and plugins. what should i do now?
Hi,
Can you please check the installation video guide:https://www.youtube.com/playlist?list=PLaEd0p2yR9yqei5shYvNcPxjQx-xNnu6m
I hope this helps!
Regards,
VictorThemes
can you please tell my how to edit this page https://victorthemes.com/themes/kroth/portfolio/
i cant remove the sidebar from this page and edit page option not coming only for this portfolio page.
Hi,
/portfolio slug page is a global page. And it should handle via the “Kroth Options > Portfolio” only. It doesn’t have any separate page to control with.
But, before that, please update the Kroth theme to 1.9.3 latest version.
How to Update the Kroth theme?
Please install the “Envato Market” plugin to updates within your WordPress Dashboard itself.
Guide: https://www.wpexplorer.com/envato-market-plugin-guide/
I hope this helps!
Regards,
VictorThemes
i have gone through your link, but still i haven’t find anything related to customizing the sidebar. can you please share this.
Hi,
You mean, you want to edit sidebar content?
Did you update the Kroth theme to the latest version? If anything not getting from our side means, please provide your site URL and temporary administrative login credentials through the support ticket:
https://victorthemes.com/my-account/support/Regards,
VictorThemes
I want to remove the sidebar from the portfolio page. How can I do that ?
I have updated to your latest version.
Hi,
Please check “Kroth Options > Portfolio > Portfolio Style”
https://i.imgur.com/KzKLj5T.pngChange those settings and save it.
If that doesn’t work means, please open a support ticket and provide site URL and administrative login credentials.
https://victorthemes.com/my-account/support/I hope this helps!
Regards,
VictorThemes
The Kroth theme latest version is apparently 1.19, but the latest version that is listed on the Themeforest release version is 1.9.1. Very important to keep the release version info accurate. It is my guide.
There are many Woocommerce templates out of date. When can we expect an update?
Hi,
Please check the changelog history from this item page:https://themeforest.net/item/evaluate-businessconsulting-wordpress-theme/17515862#item-description__change-log-history
The latest version is 1.9.1
1.19 is released back in April 2017.
1.1 series is not the same for the 1.9 series. Please don’t confuse with it.
How to Update Kroth theme?
Please install the “Envato Market” plugin in order to updates within your WordPress Dashboard itself.
Guide: https://www.wpexplorer.com/envato-market-plugin-guide/
I hope this helps!
Regards,
VictorThemes
hi there, we really like your theme! recently there have being some issues, the slider revolution keeps crashing the site. tried to log a ticket but there is an error, do you have an email address?
Hi,
What kind of issues you’re facing with? Can you please update Slider Revolution plugin to the latest version?
Using the following steps. The video, we’ve updated the Visual Composer plugin. Apply the same steps to the Slider Revolution plugin.
https://www.youtube.com/watch?v=9vTP2fPb4III hope this helps!
Regards,
VictorThemes
I’ve been using this theme for over a year now and I LOVE it! Any chance it will be updated to fully support WooCommerce 3.5.x?
Hi,
How to Update our theme?https://www.youtube.com/watch?v=DwpG13TXUA0
Or
Please download all source files from the themeforest downloads page. And extract it to see a “kroth.zip” file.
So, delete our old theme and install this new theme.
Note: This will not affect your existing content and structure of your database. The theme only gets updates without any changes.
Hope this helps!
Regards,
VictorThemes
Hi,
When I edit a row it automatically add a dotted overlay and even when I disable the overlay it’s still there.
I have this bug since a year.
Regards,
Hi,
I hope you are adding/editing overlay switcher from a Front-End editor. Please make sure to disable that overlay or add row from Back-End editor. It’ll fix that problem.
Hope you understand!
Regards,
VictorThemes
Thank you, it works.
Is there any fix for the Front-End editor ? My clients love the Front-End editor and it will be hard for them to not use it.
I noticed another issue. CSS animations don’t work.
Is there any fix ?
Regards
Hi,
We don’t have any fix currently for it. For switcher you can use backend editor. Apart from it, everything works like common Front-End editor.
For CSS animations, please open a support ticket at:
https://victorthemes.com/my-account/support/
And mention your site URL. We’ll check and let you know what cause this issue.
Hope you understand!
Regards,
VictorThemes
