55 comments found.
Hello, is it working with PHP 8.1 ?
Hi,
The Kroth theme works based on WordPress default requirements.
Check more details at:https://wordpress.org/about/requirements/
Regards,
VictorThemes
Hello, the menu is not showing on the mobile, do you know how can I fix it? Thanks
Hello,
Thanks for using the Kroth theme.
Can you please make sure you’ve all the latest versions of WordPress, Plugins & theme.
If you have so, please open a support link at:https://victorthemes.com/my-account/support/
And share your website URL? We’ll check and let you know the solution for it.
Regards,
VictorThemes
Hello guys, i dont know what’s going on but i woke up this morning to edit my website an i cant seem to edit anything in wp bakery builder, could you advise what’s going on, I cant edit any of the Teams Profiles. This is urgently needed
Hi,
Thanks for opening a support ticket.
We’ve checked and replied to your ticket. Check your mail?
Hi Guys i imoprted demo data but for some reason some data is missing. for instanvce the subscribe from on the footer doesnt exist, i need your help
Hello,
Thanks for purchasing our theme! 
https://victorthemes.com/my-account/support/
We’ll check and let you know the solution for it.
Regards,
VictorThemes
Hi Guys, i purchased your theme and am having an issue with the slider revolution. when in edit mode, everything looks aligned and clean, but when i preview, most of the items are not aligned and even some of the content doesnt show in the mobile and tab version of the slider revolution. I need help asap because am about to present the work to my client and this has really frustrated me
Hello,
Replied the solution on your ticket. Please check?
Is Visual Composer supposed to be included or just WPBakery and VC is only a compatible add-on?
Hi,
The Kroth theme only supports the WPBakery Page Builder plugin.
Visual Composer is a old name of this plugin:https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
Thank You!
Are there any plans on officially making this theme Gutenberg optimized? Thanks
Hi,
Sorry, we don’t have any plan for now to making the Kroth theme for Gutenberg optimization.
Thanks.
Hello. I recently discovered that the tabs are no longer working? I have theme version 1.9.5 installed, and the visual composer version is 5.1.1 with no apparent update available (which I expect is the problem). Can you assist me with this? Thanks.
In follow up to my previous comment … I updated visual composer to v.6.4, which i had a copy of, and now there are other issues I am finding. The kroth builder elements are now gone, and contact form 7 no longer works, even outside of your shortcodes? I would really like to get this resolved so please get back with me as soon as possible. Thanks.
Hi,
We’ve worked on the Kroth theme to comfortable with WordPress 5.6 and updated it today.
Kroth (Theme) 1.9.6
Kroth Core (Plugin) 1.9.4
WPBakery Page Builder 6.5.x
https://themeforest.net/item/evaluate-businessconsulting-wordpress-theme/17515862
I hope this helps!
Regards,
VictorThemes
Thanks. I was able to get the latest theme version and WPBakery updated, yet your Kroth Options plugin is not visible, and your video link is for WPBakery, so not applicable.
Ok, Can you please share your site URL with temporary administrative login credentials?
https://victorthemes.com/my-account/support/We’ll check and let you know the solution to it.
Okay, access sent. Thanks.
Thanks.
Hello Victorthemes team,
Is Kroth compatible with PHP 7.4? Or when can we expect this compatibility?
Thank you for your assistance!
Hi,
Thanks for purchasing our theme!
https://wordpress.org/about/requirements/
Regards,
VictorThemes
will this template be updated to the last version of woocommercE?
Hi,
Yes, the Kroth theme is comfortable with the latest version of WooCommerce.
Thanks.
Hello,
I have 2 problems.
1- How can I remove the “Shop” word from WooCommerce Breadcrumbs? 2- How can I change the “details” word in category page?
Please confirm the purchase details?
Hello, A question…To update template to work without error with Woocommerce 4.2.0 I have to renew support?
Hi,
Can you please update the Kroth theme to fix the WooCommerce related issues. That doesn’t require support renewal.
The current version of the Kroth theme is: 1.9.3
How to Update the Kroth theme?
Please install the “Envato Market” plugin in order to updates within your WordPress Dashboard itself.
Guide: https://www.wpexplorer.com/envato-market-plugin-guide/
I hope this helps!
Regards,
VictorThemes
I have purchased this theme earlier but now when i want to install it , its saying style.css stylesheet file is missing.
what should i do now.Its urgent.
Hi,
Thanks for purchasing Kroth WordPress theme.
You’re uploading a wrong zip file. Please extract it and upload kroth.zip file.
Check further guidance:https://help.market.envato.com/hc/en-us/articles/202821510
I hope this helps!
Regards,
VictorThemes
i have upload it and install the kroth.zip file. but the problem is it doesn’t have the demo files and plugins. what should i do now?
Hi,
Can you please check the installation video guide:https://www.youtube.com/playlist?list=PLaEd0p2yR9yqei5shYvNcPxjQx-xNnu6m
I hope this helps!
Regards,
VictorThemes
can you please tell my how to edit this page https://victorthemes.com/themes/kroth/portfolio/
i cant remove the sidebar from this page and edit page option not coming only for this portfolio page.
Hi,
/portfolio slug page is a global page. And it should handle via the “Kroth Options > Portfolio” only. It doesn’t have any separate page to control with.
But, before that, please update the Kroth theme to 1.9.3 latest version.
How to Update the Kroth theme?
Please install the “Envato Market” plugin to updates within your WordPress Dashboard itself.
Guide: https://www.wpexplorer.com/envato-market-plugin-guide/
I hope this helps!
Regards,
VictorThemes
i have gone through your link, but still i haven’t find anything related to customizing the sidebar. can you please share this.
Hi,
You mean, you want to edit sidebar content?
Did you update the Kroth theme to the latest version? If anything not getting from our side means, please provide your site URL and temporary administrative login credentials through the support ticket:
https://victorthemes.com/my-account/support/Regards,
VictorThemes
I want to remove the sidebar from the portfolio page. How can I do that ?
I have updated to your latest version.
Hi,
Please check “Kroth Options > Portfolio > Portfolio Style”
https://i.imgur.com/KzKLj5T.pngChange those settings and save it.
If that doesn’t work means, please open a support ticket and provide site URL and administrative login credentials.
https://victorthemes.com/my-account/support/I hope this helps!
Regards,
VictorThemes
The Kroth theme latest version is apparently 1.19, but the latest version that is listed on the Themeforest release version is 1.9.1. Very important to keep the release version info accurate. It is my guide.
There are many Woocommerce templates out of date. When can we expect an update?
Hi,
Please check the changelog history from this item page:https://themeforest.net/item/evaluate-businessconsulting-wordpress-theme/17515862#item-description__change-log-history
The latest version is 1.9.1
1.19 is released back in April 2017.
1.1 series is not the same for the 1.9 series. Please don’t confuse with it.
How to Update Kroth theme?
Please install the “Envato Market” plugin in order to updates within your WordPress Dashboard itself.
Guide: https://www.wpexplorer.com/envato-market-plugin-guide/
I hope this helps!
Regards,
VictorThemes
hi there, we really like your theme! recently there have being some issues, the slider revolution keeps crashing the site. tried to log a ticket but there is an error, do you have an email address?
Hi,
What kind of issues you’re facing with? Can you please update Slider Revolution plugin to the latest version?
Using the following steps. The video, we’ve updated the Visual Composer plugin. Apply the same steps to the Slider Revolution plugin.
https://www.youtube.com/watch?v=9vTP2fPb4III hope this helps!
Regards,
VictorThemes
I’ve been using this theme for over a year now and I LOVE it! Any chance it will be updated to fully support WooCommerce 3.5.x?
Hi,
How to Update our theme?https://www.youtube.com/watch?v=DwpG13TXUA0
Or
Please download all source files from the themeforest downloads page. And extract it to see a “kroth.zip” file.
So, delete our old theme and install this new theme.
Note: This will not affect your existing content and structure of your database. The theme only gets updates without any changes.
Hope this helps!
Regards,
VictorThemes
Hi,
When I edit a row it automatically add a dotted overlay and even when I disable the overlay it’s still there.
I have this bug since a year.
Regards,
Hi,
I hope you are adding/editing overlay switcher from a Front-End editor. Please make sure to disable that overlay or add row from Back-End editor. It’ll fix that problem.
Hope you understand!
Regards,
VictorThemes
Thank you, it works.
Is there any fix for the Front-End editor ? My clients love the Front-End editor and it will be hard for them to not use it.
I noticed another issue. CSS animations don’t work.
Is there any fix ?
Regards
Hi,
We don’t have any fix currently for it. For switcher you can use backend editor. Apart from it, everything works like common Front-End editor.
For CSS animations, please open a support ticket at:
https://victorthemes.com/my-account/support/
And mention your site URL. We’ll check and let you know what cause this issue.
Hope you understand!
Regards,
VictorThemes
Hello, I have several questions:
1. How I can edit the URL like website.com/team/name (I want to translate and change “name”)
2. There are two logos when I collapse my browser window, could you say how to remove it?
Screen: https://secure.helpscout.net/file/151282412/2936e5e14c28331a4c9ccc5be9693ad9b5338e31/Untitled.png
Hi,
You also opened ticket in our support center. We replied there.
Please check?
Hello, does this theme have Museo Sans font or maybe I could upload it by myself?
Hi,
Thanks for showing your interest in our theme!
Our theme included google fonts only as built-in. If you want any other than that, you can upload your custom font feature from our Kroth Options > Typography tab itself.
Hope you understand!
Regards,
VictorThemes
Thanks! I bought this theme, but still can’t add my custom font in otf format.
Hi,
We’ve that otf field already within our theme. You can easily see it.
What’s the error message you’re facing?
Regards,
VictorThemes
Hello. I am using a popular plugin called “user submitted posts”. I initially created a page and used the embed code, which resulted in a bulleted list format, instead of the blog list format? https://taxreliefreviews.org/tell-your-story-2/
I then applied “blog” to this page from settings, and the display format changed to blog list as wanted, yet the introduction text I add is no longer visible. https://taxreliefreviews.org/tell-your-story/
Is there an easy way to incorporate the text to the blog format of this page?
Hello. I have decided to do a sticky post as a work-around. Thanks anyway! And nice theme by the way
Hi,
Thanks for purchasing our theme!
Hope you find the solution. Thanks for replying and clarifying!
Regards,
VictorThemes
hi, i bought the theme today and try install the kroth zip file, the server prevent me to install because it detect virus .. what?
server message “The file you are uploading was rejected by the server. It probably contents viruses or trojans that can damage your website”
Hi,
Thanks for purchasing our theme!
It does not have anything like that. Just make sure to upload zip file from : Appearance > Themes > Add New > Upload.
If it also does not work, please extract kroth.zip file in your local system and make it compress from your system. And try to upload one more time said like above point.
Hope you understand!
Regards,
VictorThemes
