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The 3 icons on the home page, am I able to change those out to images?
icons can’t be changed with images without customizing the code..
Hi, I am working on a site that our agency designed using your theme. A past employee purchased the theme under their account and has left so I do not have access to the support forums. I am trying to figure how to make the author page show the Authors name in the title bar and not the latest post. Any help would be appreciated. Thank you!
Any updates or advice?
Please contact us via email at email@example.com
Just bought the aeron theme and wish to use the pictures i saw on the site prior to me buying, please let me know if is possible for me to use those pictures since i cannot find them anywhere. Thanks
Great theme. Nice and clean design. Just a couple of questions:
1. In the customizer, I can’t seem to find the option that allows me to change the “aquamarine blue” color (#CEE6E6)? The class is tcvpb_section_tc.
2. I imported all the demo site, widget, slider etc, but the only thing that doesn’t seem to work correctly (minus the pictures) are the icons. Is there an icon font I need to upload or something?
Hi,please use our support forum, we have dedicated team there that will help you with all issues very fast. Cheers
Thanks. Already did 4 hours ago: http://ab-themes.com/forums/topic/colors-and-icons/#post-13456
Still waiting on your support forum…
No great support so far on your main forum.
The key issue here is: If you have a color picker in customizer, then you need to be able to control all the colors on the theme, not just a subset of them.
You have theme elements which don’t have specific classes associated with them, so in effect the colors are hardcoded.
I don’t think it’s a big task to fix this. You just need to update dynamic_css.php and add a few more class identifiers so all the color options map to the classes and sections in your theme.
Hi, colleague from support informed me abouth this, we will add support for all colours in customizer. We missed some elements during migration from old framework and nobody point this problem to us. Cheers
That’s great thanks. Glad we got there in the end.
Just to manage my expectations, can you let me know when I can expect this to be resolved by?
We are currently working on it, i believe in couple of hours it will be ready for an update. Then it depends on reviewers, usually update is handled in same day.Cheers
Any update on this?
Hi, we made some more changes for this update, so it took a bit more. It is currently on review, I believe any moment now it will be approved. Cheers
Just updated to the latest version and the color change bug is still there. Any idea when this will be fixed?
Sure, we have updated the theme and now all colors can be changed either in Customizer or separately in element under Creator. Cheers
Hello, nice theme..please i am getting this error message while trying to import event_slider to use in my slider revolution
“importing slider settings and data…
Error: slider_export.txt does not exist!
Please how do i resolve this
Hi, please use our support system, our dedicated team will help you very fast. Cheers
Hi!! and where the online demo interactive floor plan?
Hi, interactive floor plan is available in Event theme demo’s homepage. Cheers
1.- the menu icons doesn’t seem to be working, follow the tutorial and the icon didn’t appear any way to know the short code of the icons to put on the menu?
2.- there is a blue line below the menu were to change the color is not on the customizer on wordpress
Already Tried emailing no response, Tried a support ticket system doesnt work keeps asking to choose a department but there isnt anywere to choose it.
Hi, sorry for confusing ticketing system message. And thank you for let us know about it. We have fixed it now. System should ask you for Purchase code not department. The problem with icons is that you probably haven’t enable icon set in Settings/The Creator.Please try now opening a ticket, so our support team can check. Cheers
i activated moon what icons should i activate there are so many any other thing i gotta activate to the theme to work? there is nothing about this on the documentation.
really 4 days and no response to email or any way to get support for this theme?
Sorry, I have missed you comment. We will take care of your problem by highest priority. I will get in touch by email in couple of minutes just to check everything. Cheers
Still cant send tickets it ask for department. no answer via email either.
1.- Need a way to put the slider not to go to header area.
Hi, I have answered on emailCheers
Hi there, need help with this also
1.- there is a blue line below the menu were to change the color is not on the customizer on wordpress
2.- I want to put the slider not to go to the header area to have it like bellow menu.
Hi, I have send you an email
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