GloriaThemes

GloriaThemes supports this item

Supported

This author's response time can be up to 2 business days.

77 comments found.

Hi, is Visual Composer work with fron-end editor?

Thanks

Hello,

Yes, it is working with VC.

Kind regards.

Congrats! GLWS – DCSF

Thanks! :)

snktrd

snktrd Purchased

Hey are the XML files included? I want to set up just like “home 2” demo

snktrd

snktrd Purchased

Great does theme include the pictures that are in the demo?? I wanted to set it up just as demo to get a good feel for what I could do with the site.

Hello,

Yes, images are included in the theme.

Kind regards.

snktrd

snktrd Purchased

great, what is the name of the file because I can not find it.

Is there an option to link ‘Buy Tickets’ button to external site like eventbrite?

THank you

Hello,

Yes, this feature is available.

Kind regards.

Hello. I was trying to submit a ticket, but the ticket system is down for maintenance. I am having an issue getting my menu to display on my website. Can someone assist me with this?

Also, is there a way for me to replace the header text on the home page (right above the counter) with my logo (ex: where it says R3.Move Business Conference….replace that with my logo?

Thank you

Hello,

Ticket system is working right now. You can send a ticket.

Kind regards.

kunato

kunato Purchased

Hello,

Your theme cause problem. It keep loading. How do I contact your supprt since your support link under maintenance.

Hello,

Thank you for purchasing. Our technical team will help you.

1. You can check documentation center. https://docs.gloriathemes.com/

2. You can create a ticket. https://gloriatheme.ticksy.com/

Kind regards.

Are you kind folks on Holiday?

Hello,

There were renovations in my office. We started working today.

Kind regards.

I read here in comments that the theme supports multisite. But it seems that it is not working…

Hello,

We wrote via ticket system. Please, you should write with ticket system.

Kind regards.

Everything is okay now, thanks! I really enjoyed the theme! ;)

Thanks for good idea! :)

Uploading demo Home 1 does not properly import nor display all elements. Counter and Info box do not properly display background nor background colors. Support system seems to be unreliable. Please assist. Thank you

Hello,

Please create a ticket to our new ticket system. https://support.gloriathemes.com/

Kind regards.

Was having trouble getting into the system, but all is ok now.

Ok..im in :)

Hi, I am interested in buying this theme, but first I need to know if it is compatible with review systems like Reviewer WordPress Plugin (https://codecanyon.net/item/reviewer-wordpress-plugin/5532349?ref=WinningWP&clickthrough_id=1081847981&redirect_back=true) or Taqyeem (https://codecanyon.net/item/taqyeem-wordpress-review-plugin/4558799?ref=WinningWP). Would this show on the single event page? Thanks

Hello,

Yes, you can use. Probably, it will work smoothly.

Kind regards.

Actually I was interested for your Eventchamp theme, I could not find it here. Does it work for that as well?

Hello,

Probably, it will work smoothly.

Kind regards.

Hello, I encountered the following error:

“Warning: Illegal string offset ‘url’ in C:\xampp\htdocs\NoteATeatro\wp-content\plugins\page-builder-eventstation\eventstation-page-builder-elements.php on line 2895”

I’ve already managed to remove two error about some String which were empty… But I Can’t remove this error, What could be the problem?

Hello,

Thank you for purchasing. Our technical team will help you.

1. You can check documentation center. https://docs.gloriathemes.com/

2. You can create a ticket. https://support.gloriathemes.com/

Kind regards.

Hello! Thank you for the reply, I have solved the problem! I wanted to ask you another question: Can the effect of the animated cube on each page change or refresh page be removed or edited? If yes, how?

Hello,

Please create a ticket, we will help you via ticket system.

Kind regards.

Hi,

I have added my menu and my footer is activated but they’re both not showing. How do I fix this, please. The ticket link is also not working as I tried creating a ticket.

Hello,

I checked, it’s working.

Thank you for purchasing. Our technical team will help you.

1. You can check documentation center. https://docs.gloriathemes.com/

2. You can create a ticket. https://support.gloriathemes.com/

Kind regards.

Before Purchase, i want to know, can i get this theme in multipages… At present, its single page theme…

Hello,

We response max in 2 days. Please write on the support and wait.

Kind regards.

i raised a ticket on support center, 3 days ago..Still waiting for update

Hi,

We will response your ticket in this day.

Kind regards.

Is there any reason why the theme does not use the CSS Menu Class in the body tag?

Hi,

I am not sure I understand your question. Can you explain it?

Kind regards.

Meaning, I add a css tag in the Menu item and the class does not show up in the body class tag.

Hi,

This isn’t possible. If you have a licence, you can create a ticket. We will help you.

Support: https://support.gloriathemes.com

Kind regards.

Fatal Error from theme after editing a Page:

Fatal error: Uncaught Error: Call to undefined function vc_add_shortcode() in /home/…/public_html/wp-content/plugins/page-builder-eventstation/eventstation-page-builder-elements.php:1285

Sent a support request 14 hours ago and have not received a response.

Hi,

We respond max within 12 – 48 hours. Please wait, we will help you.

Kind regards.

Hello…I Purchased this theme 2 weeks ago. But now i want my money back.. coz these guys cant give proper support.. i buy this theme for my client, due to support i lost my client..

My issue was Event date is not coming in slider and support time was talking me for counter… why

Kindly refund my money back…

Hello,

More than 350 customers are using the theme. The theme is working smoothly. Also we respond max in 2 days on support center. http://prntscr.com/iygf2c

Please create a ticket. Our technical team will help you. https://support.gloriathemes.com/

Kind regards.

i m talking about my support.. coz i was asking for the event date which is not showing on the slider not about counter. and ur support team is telling me how to enable the counter….is this a support….

Hi,

Excuse me, maybe there is may be misunderstanding. Please create a ticket with screenshots or videos. Our team will be help you.

Kind regards.

I have been trying to each you since Tuesday and today is Friday still no concrete explanation on how to address the “failed to import” I get when I tried to import the demo of the Theme I bought from you. The video you directed me to on YouTube is just the basic for installation and I know all that but the issue on ground is different from just “how to import demo” to “fail to import” demo every time I tried to import it manually or other wise. www.postharvestcongress.com

Hello,

We give support with support center. Please create a ticket. Our technical team will help you.

1. You can check documentation center. https://docs.gloriathemes.com/

2. You can create a ticket. https://support.gloriathemes.com/

Kind regards.

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