30 comments found.
I keep having problem uploading the site to Worldpress. it keep saying missing CSS file, and sometimes it doesnt upload at all, it says the file you trying to upload has errors, Im using the save file which i downloaded as ZIP. i didnt even open it. Im uploading all the files togather. wat seems to be the problem?
The following errors were found :
The theme file uploaded is invalid because the zip file should have the theme slug folder
Hi, You have to unzip package theme and use eventador.zip file to install theme.
Schedule header only shows when in Customize with date and title, but when page is viewed it doesn’t show the date, the background or the title.
Hi, Can you send some screenshots ?
Hello, please reply on my Email, I already contact you via support
Hi, I really like your theme and i’m considering it for a project. I have one quick question, regarding the program schedules. I realized that all demo’s have 3 columns schedules. How about if I have 4 schedules or more…. will it work automatically? Thanks!
Yes of course, You can add unlimited schedules.
Hi, how can I update the WPBakery Page Builder plugin? It keeps telling me to “activate your WPBakery Page Builder”.
Thanks!
Please ignore that notice. WP Bakery builder is a Third party plugin and we are providing its full premium version with our theme. For updating plugin, Everytime plugin updates, we also update our theme so you can update the plugin
Thank you So much the Website is all working amazing now
Your welcome, Please rate us 5star if you like our work and support. You can rate us from below link
https://themeforest.net/downloadsHello I purchased the theme and all is amazing and easy, just one thing on the contact form eventador one says error [ (configuration error) Unavailable names (“name”) are used for form controls.
Please read documentation contact form 7 for this problem. Thanks
Sorry But you didnt mention anything about contact form in the documentation, can you please explain here ??
When you use an tag ( like [your-name] ) in Form Tab , if you want to use it in content mail, you have to insert it in Mail Tab. Thanks
Thank you That helped
Excuse me I have an Isue to add instagram Icon ex . ((((( class=”” /][eventador_social link=”#” fontclass=”fa-twitter” )))) can you please lead me where I can create it
is it Font awesome ?
if yes please lead me where I can Add the divi
Hi, you can find fontawesome here: https://fontawesome.com/v4.7.0/icons/
Thanks
but Please tell me where I will add the short code in this theme
Thank you So much the Website is all working amazing now
Your welcome, Please rate us 5star if you like our work and support. You can rate us from below link
https://themeforest.net/downloadsHi,
Interested in buying this WP event theme. Two questions -
1. Since it supports Woocommerce, means we can integrate any payment method supported by woocomerce right?
2. Is there any way to generate QRCode for the sold ticket to scan at the event location? How do we track the sold tickets?
Thanks
Can someone reply here?
Hi,
1: Yes of course. You can check here: http://demo.ovathemes.com/eventador/buy-ticket/
2: I think you have to install extra plugin for this.
Thank you!
2. I think you have to install extra plugin for this
Sure. All we need is sold out tickets should have QRCode on it as well, we would need your guidance for its integration. Please confirm, I will go ahead and purchase it now.
Hi, We are using Woocommerce for booking so you only need to install QRCode plugin that support for woocommerce.
Thank you!
Love the look and feel, however its missing an Event Calendar plus multiple events functionality. Will keep an eye on this one for future updates.
Hi, Can you send some screenshots ? Thank you!
Best regards, Diogo
We will fixed this problem today. Please download theme and update it. Thank you!
Thank you for your support and quick reply. Could you please tell me the step by step how to update in order to not lose any data? 1- download the theme. 2 – ...(Just upload the zip file?) 3 – Do i need to do something more? Thanks! Best regards, Diogo
Hi, Please download theme then unzip package. unzip eventador.zip and upload eventador folder to wp-content/themes/ folder in your server.
For updating Plugins: Delete old plugins and install new plugins. You can see all plugins in Plugins folder of package.
Thank you!
Hi! I made the necessary changes, however, the STRIPE fields are not working still: Check here: https://inhalation-summit.com/index.php/checkout/ Best regards, Diogo
Hi, Did you install Stripe add-on plugin ? Thanks!
Hi, Yes I’ve installed the Stripe plug-in. That’s correct, now it’s working, because I made a change, however it will not be working if I uncheck the box “Inline Credit Card Form” . Please check this bug. Best regards, Diogo
Hi, Please check again config in Stripe because we are using Woocommerce default. We don’t change any hook in Woocommerce. Thank you!
Hi! Can you please do a test? Install the plug-in Stripe (Since woocommerce don’t have in default) After in the configuration of the plug-in, tick off this field: https://snag.gy/fGj0We.jpg After you will see that the stripe becames like this: https://snag.gy/NofViA.jpg
Best regards, Diogo
It is strange because it is working for me: http://prntscr.com/n7ybzf . I checked in Firefox, Chrome, Safari. Please check again.
Hi! I delete the button “Get ticket” in the menu but i don”t know how to create it again :-/
Hi, It is menu item so You can delete in Menu item. Thank you!
I deleted it but I just want to recreate it, but I don’t know how
Hi, Please send your Wordpress Admin account to email: jakjim@gmail.com we will check help you. Thank you!
How can I activate WPBakery Page Builder? It ask me for an update but it doesn´t allow me.
We are going to update our package with latest WPBakery page builder in sometime so you can update your page builder version. If you wants to update it now thn please send me and email on jakjim@gmail.com and we will send you updated plugin package
Thanks, I´ll send u and email. Also, i´m contacting you because suddenly my website looks really weird, I don´t know if it´s because and update or something. But every image now looks like smashed. You can have a look at www.sonorastartupweek.com
Hi, Because you inserted css in style.css of child theme
.img-fluid{ width: 400px;; height: 150px; }Thank you!
I need to delete that? or with that code you posted i can fix it?
I have erased that code, but still looks the same.
Hi, Please delete cache browser and check again. Thank you!
hi support team, how to adjustment the home slider font size?
It will require changes in CSS
at where? urgently
one more thing logo can adjust to big? and menu font size too
Please give me your site url and I will guide you for that
#hero-4 h2 {font-size:4.5em;}
If you are not able to make it thn you can send me admin details and we will do that for you
can i hv ur email
jz sent ur mail, pls check
Your admin details are not working, Please send correct details
Design problem: https://prnt.sc/kt5uaq
Hi, We will fix this problem soon. Thank you!
hi, a question about the cart pages- On the HTML versio of this template the cart and checkout pages are all nicely styled with css and align and look nice and fitted well responsively. This theme, the WP version- does not seem to have same style on the checkout, cart pages. Instead they look unformatted and random. It looks this way on your online demo comparing the two (and on my wp install) and I’d like to save the time it takes to do the css if youve already addressed this or have a solution in place to make the WP version identical to the html. Please let me know, nice theme btw.
Hi, Sorry the HTML version doesn’t support shop. Currently we are using default cart style in woocommerce. I can make style for it but it is in the future. Thank you!
Hi, can you tell me where to edit the footer for this template? The documentation only says: Edit footer in page/post config. I need to know exactly where to go to edit this. Maybe add some screenshots in your docs too to help others.
Hi, You can edit content footer in Appearance >> Widgets. Thank you!
Hi, great theme. But now I have a big issue. After setting up everything I installed a plugin named “Duplicate Post” to duplicate certain pages for faster page creation. After installation all WPBakery elements in the pages are broken and are converted to simple text areas. Also no eventador shortcode is working anymore! Do you have any suggestions to fix this? I was already finish and now this…
Thanks and best Regards
Hi, Please note you have to config WPBakery like: http://demo.ovathemes.com/documentation/eventador/#visual_composer
Thanks for reply. But I have had all these settings done right like in your documentation.
My main problem was, that after installing that 3rd party plugin, all WPBakery elements like “About Info”, “Button”, “Banner” etc. (just every custom element which comes with your theme within WPBakery) was disappreaing. All former elements were transformed to simple text areas so that your custom eventador shortcodes didn’t work anymore.
And one more question: how can I build the same footer like on your demo page? How to get all the icons for phone + social media in the footer? Thanks
Hi, Please send your wordpress admin account, We will check this problem.
Did you import demo data ? Because when you import demo data, you will have all our demo. Thank you!
Sorry but my site is not on a live server yet. So I can’t give you admin account access. But yes, I have imported demo data.
Can you at least give me a list of all eventador shortcodes available within the theme. There is no such information in the documentation.
Hi, We don’t list shortcode however you can see all elements in visual composer when add element. Thank you!
Hi, I am having an issue building the schedules page. How do I make the headings clickable so that one can click to see more details? Thanks!
Hi, Please surely you made category like: http://prntscr.com/k1w601 Thank you!
Hi Support, I had done this before so that the schedule can show all 3 days. Problem is I cannot click on the schedule headings to open and see more details.
https://bandungconference.com/conference-schedule/Hi, Note config: Appearance >> Customize >> Schedule >> Archive remove link at title : No . Thank you!
Done. Still did not work.
Try again by Yes. If it doesn’t work still, please send your Wordpress admin account, I will check help you.
Hi Support, it’s working when you set it to yes. Thank you!!!
Your welcome, Please rate us 5star if you like our work and support. you can rate us from belowlink
https://themeforest.net/downloadsI really like the design and functionality. I have a question, I am looking for a template that I can use for conference/workshops where users can register online, and we can add sponsorships, and conference.exhibition room layout? Or are there other plugins to help us handle that?
My goal is to have everything centralized in a site. From event organizing, to registering users, to managing sponsors. Thank you for your reply.
Hi,
1: Use can register online, you can via Price table in our demo.
2: You can add Sponsor via Shortcode/Element visual composer
Thank you!