I had some challenges setting up my website with the template and Yusuf helped me very well and friendly with all my questions and replied quite quickly.
216 Reviews
I have been using the customer service support and it is excellent. The template is fantastic and makes all options possible. It is highly recommended.
Great and quick help!
This Event Theme has a ton of promise however the Facebook API simply does not work and the programmers do not seem to have any intention of fixing it. This is a CRUCIAL part of this theme but they don't seem to care about that so long as people keep sending them their hard earned money. Support talks in circles and refuses to give any straight answers. I was told on the next update, but that came with no resolution.
The Event Categories widget does not work.
Author response
Hi,
Please create a ticket. Our technical team will be help you.
https://support.gloriathemes.com/
Best regards.
a huge thanks to all the time and to "Yusuf". He takes the times to explain me all the things i wanted to understand about the template and the best thing is that he answer very quickly !
My english is not so good but i hope you understand that they are good sellers and i do not regret my purchase ;)
Thanks for everything !
Helpful customer support (Thanks Yusuf ) and a strong theme for Events - easily customizable and logical setup.
Great theme! Always get support when I need help. Definitely recommend this theme.
Thank you support. Yusuf solved the problem very quickly.
BR, Sergey
I appreciate the fast response and explainations on some things I missed.
Very good quality, very good support, unfortunately some options are still in development.
Support is very good.
I had issues getting this theme to work after an install and they were very responsive, which was great. Ultimately, after trying it, it wasn't going to work for our purposes. The only way to find this out for sure is to actually work with it. Did the same thing with other companies. If it didn't work out, there was a no hassle refund. GloriaThemes is the only place that will not give a refund. Will never bother with them again. They clearly need $79 more than I do, which is sad.
Author response
Hi,
The theme is used by more than 4,000 users and thousands of websites have been built. The theme is seamless. However, there may be a problem with you. You can open a ticket for this. Our team will help you: https://support.gloriathemes.com/
You can also create a return request from this link to refund it: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Best regards.
Great support!
Great and fast Support