Amazing customer support!
186 Reviews
This theme can not handle over 40,000+ events with a lot of custom post details that are being saved the database. I have 3 websites that I've built using this theme. Those 2 of the 3 sites which were built exactly the same works fine, which is https://PartyFixx.co/Canada, https://PartyFixx.co/Mexico.
But my https://PartyFixx.co/USA which is the site with over 100,000 imported events do not pull up. So I paid to renew my support just for the to tell me to contact my hosting provider to increase my memory limits from 512 to 1024 when this could have been stated in a reply to my comments.
The theme has bugs, the support doesn't answer all your questions that you need help on. Save your money if you plan on using this theme to hosts thousands of events.
I shouldn't have to pay for support when I find errors and bugs.
I really like the theme! Customer support has been great. They're very responsive.
by e26 13 days ago
fast and efficient support. Very good!
We made a semi-custom theme and had a few issues (as to be expected). Yusuf, from the customer support team, was always able to fix our issue. He knows this theme inside and out and it shows.
Best customer support I've experienced in my 8 years on Envato/ThemeForest.
5 Stars!
I had some issues along the way. This because I'm customising this theme to function in a very specific way. After contacting support I got all my issues resolved, and the theme is working perfectly!
by vrita 19 days ago
Customer support and code quality is really good. Good job
Thank you
The customer support is amazing!
Got an opportunity to work with Yusuf. They answer promptly and concisely
Kudos!
Very prompt and efficient after sale customer support!
1st class customer support who helped sort out my query quickly.
Rapid customer support to respond to my questions about utilising the many features of this theme.
Kind, fast and competent in solving any problem! Great theme
Great support.
Theme, code, support are very great.
Theme very well worked with impeccable support, thank you yusuf.