40 comments found.
He has developed an extra theme for us and everything works perfect. Thank you
Thanks 
Hi, when the program has many data, a great put of the program is deleted. It does not hold long programs. how can I solve that?
No data can be added to the program that does not have a speaker (coffee, break, lunch…). how can I solve that?
I already sent you reply – about it . Please try to check your email. Thanks
Ok, thanks
Welcome
My problem is not solved. I’m still waiting.
Which problem not solved??
Check your emails. Thanks
There is nothing new in my mail.
Check your email.
Still not working
We are still the same 20 days later…
I am not seeing any issue – I created post and checked working good. If you want quick support you can come through whatsapp:
My whatsapp: +8801743550818
The problem is when you insert a events with a lot of data, not when you create a little data… I am waiting for it to work since March 30.
3 days ago I wrote to you with another problem and you have not responded to me either. I have to deliver the project. I will also write by whatsapp
I didn’t get any message on Whatsapp. Try to check where you sent?
We have exchanged more than 50 messages by email. As I have been waiting for an answer for 2 days, I have decided to write here. Do I have to explain everything again on whatsapp? Now I write to you that way too
Sorry to hear it. How many times I have to show how to add or update event content? I tested more time – everything is okay. If you will not get how everything working – that’s why I asked you to contact whatsapp so that we can do everything instantly. You can write here no issues. Thanks
Problem resolved. Thanks.
Thanks
Hello, i found a bug in the theme… the button “add day” in the event section doesn’t work. How to fix it? Thanks
Can you share your website admin access so that we can check it for you?
Sent you admin access in a support private message. Thanks
I already sent you reply. You can check my reply. Thanks
Sorry but i can’t see any message. Can you check again? Thanks
It’s working good – but may you did not get – you have to click “Click Here for Adding Day”
https://prnt.sc/o1vKGdkDJe7aOk thanks for support. Another question for the events: how can i get this layout? https://rstheme.com/products/wordpress/eventeo/schedule-1/ I can’t see any option for change event page layout. Thanks again
You have to set schedule addon with that style. Then you will get the layout. Just select that style. Thanks
Thanks again
Welcome
After end of support “Add Room” and “Add Day” doesn’t work for us anymore 
Please Help! 2.8.3 (You still have the login details)
I just sent a reply to email – check now. Thanks
Mobile menu is not working perfect there is some scrolling is coming on all the pages
Can you share your site admin access so that we can check the issue. Thanks
Hi,
i have problem with Logo grid wall for this template.
Even when i add each logo separate link its still opening my homepage not the link what each logo should open. Is there quick fix or i need contact support? Thanks
Please send your support email with your site url and admin access so that we can check it for you. Thanks
cant change the banner of the home front page
From admin go to Slider Revolution then you can edit banner text etc for home page. Thanks
No Iam talking about the banner of the event countdown
Share your site URL please. Thanks
also can I change the colors of the preloader of the site the blue and yellow one?
Did you change site primary and secondary color? It will change then. Thanks
Your site coming soon mode active. Please share your site access with your support mail. You can send mail to us form this tab https://themeforest.net/item/eventeo-event-conference-wordpress-theme/22773001/support
done
Okay we will check. Thanks
OK Thanks dear got it from mail
You are welcome. Thanks
how to fix “The Link You Followed Has Expired”?
Hi, the schedule edit on event doesn’t appear, just show the imported data on the frontend, can’t change anything (no display)
Your support is expired. Can you try to renew it? And also send your site url and admin access so that we can look it for you. Thanks
support added, admin access send
Okay in our morning we will check it for you.. Thanks
Any news? thank you very much, the site is comicconcostarica.com
I didn’t receive any email. Please send it to support@rstheme.com
send it, thank you
okay after checking i will reply you. Thanks
Still didn’t receive your email. Can you send your site admin access from following url:
https://themeforest.net/user/rs-theme#contactthank you very much for the help!!! everything working now
You are welcome
Hello,
We are getting a page can not be loaded on ELEMENTOR and the following error: We have changed the domain name with a generic – just for the purpose of public safety:
Uncaught Error: Call to undefined function wp_body_open() in /home2/mydomainname/public_html/wp-content/themes/eventeo/header.php:20 Stack trace: #0 /home2/mydomainname/public_html/wp-includes/template.php(704): require_once() #1 /home2/mydomainname/public_html/wp-includes/template.php(653): load_template(’/home2/mydomainname…’, true) #2 /home2/mydomainname/public_html/wp-includes/general-template.php(41): locate_template(Array, true) #3 /home2/mydomainname/public_html/wp-content/themes/eventeo/page.php(9): get_header() #4 /home2/mydomainname/public_html/wp-includes/template-loader.php(77): include(’/home2/mydomainname…’) #5 /home2/mydomainname/public_html/wp-blog-header.php(19): require_once(’/home2/mydomainname…’) #6 /home2/mydomainname/public_html/index.php(17): require(’/home2/mydomainname…’) #7 {main} thrown
Already replied you via mail. Thanks
The pages are showing BLANK in browsers
Please reply with mail with your site URL and access. Thanks
Thank you for the concern and prompt response. FTP and other details sent to your email. .
Already replied you.
Thank you
Hello, please helpe me when I try to import the demo it fails
Please check below requirements for import demo data.
Max_execution_time 300 Memory_limit 128M Post_max_size 54M Upload_max_filesize 128M
I have a site where my bullet points are not displaying on the event section , so I have a top and it has bullets style but when you update the text is still in paragraph form instead of the bullet? can I get assistance please
Please send mail to our support with site URL and access. Thanks
Message not delivered There was a problem delivering your message to support@rstheme.com. See the technical details below, or try resending in a few minutes. I have tried 3 times getting the same error what can I do now
Please send your message from envato.
https://themeforest.net/user/rs-theme#contactHey, two questions: Does this theme support rtl? Can I create a multilingual website with it?
Yes, RTL supported. Yes, you can make multilingual. Thanks
Thanks, do I need to purchase any plugins before using this theme to make it work?
No need any plugin for theme work. But for multilingual you will need to use plugin. Thanks
Hello, does version 2.5 has “RS BLOG MODULE” Masonry layout? I look forward for it!!! Thanks
Any news for “RS BLOG MODULE” Masonry layout?
We will add it next version. May be early next week.
Hi, any news about “RS BLOG MODULE” Masonry layout?
Still we didn’t give any update. We will add this feature next update. Also in the meantime right now you can use wp bakery page builder core addon of blog post. That one have masonry features. Thanks
Have submitted support request about Add Room not working, but have also realised that Add Day doesnt work for me either.
Send your site admin access so that we can check issue for you. Thanks
Will send through support ticket
Yes, Thanks
Hi!!! Which way is the best to change the preloaded icon? Thanks
Thanks for contacting. We are planning to update theme next Monday. Right now no option for changing icon. We will add option for setting preloading icon or image. Please wait till Monday. Thanks
awesome!!! thank you
Hi guys, the speakers sections goes 404 from time to time, I check permalinks and htaccess, any idea how to solve this? Thanks
IF you save permalinks it will be fixed. Make permalinks simple post.
the schedule section not displaying on event edit page.
how can I change day name and date at event tab section?
Can you try to send us your site admin access via support@rstheme.com so that we can check it for you?
we have sent an email
We will check it into our morning. After checking it we will send you reply. Thanks
Hi.. What did you do? I’m waiting for you.
Must be reply you tomorrow morning. Also please send us mail with your all issues together. Thanks
Unable to change static home page. i tried it in customizer and in setting tab also
assist.
You have to change homepage from setting -> Reading options
already did. not working
can you send your site admin access via our support email – support@rstheme.com
Hello, Please I can’t seem to find where to change the logo on the homepage.
Hi, From admin go to Evento Option then go General Section where you will get option for add logo.
Thanks a lot. It worked.
Your welcome
Hello, I’m having issues creating photo albums with the gallery Module. Please is this possible?
Our addon currently don’t support gallery module.
Hello, can I create a discussion with multiple speakers (5-6)? Because in the schedule I see only one speaker. Thank you.
We will add this feature tomorrow.
