216 comments found.
The theme is not smart enough, Having just only PayPal, No option for Africans countries where PayPal is not accepting merchant application, No ticket for each conference
Incomplete coding or designs
Hi,
We are sorry the theme does not work for you.
We have approved your refund request.
Kind regards,
BoldThemes team
It seems that your theme Eventim is not working on WordPress version 6.2, I’m getting memory limit errors; also after disabling all plug-ins!
Hi,
We will publish an update in next 24 hours.
In the meantime, you can remove the following lines from functions.php (lines 31 and 32)
add_filter( 'wp_video_shortcode_library', 'boldthemes_wp_video_shortcode_library' ); add_filter( 'wp_audio_shortcode_library', 'boldthemes_wp_audio_shortcode_library' );
And it should resolve the issue.
Kind regards,
BoldThemes team
Seems to work, thank you!
Great,
Sorry for the inconvenience
Kind regards,
BoldThemes team
Hello! I try to download demo content, click “1. conference.WordPress.2021-03-30.xml”, see: Importing… 0% and nothing happens. Just blinking “Importing… 0%” doesn`t even change on 1%. How to solve the problem and download demo content?
Hi,
Thanks for the purchase.
If you are positive that your server settings are in line with the recommended ones from the theme documentation – https://documentation.bold-themes.com/eventim/getting-started/ , please submit a ticket at our support site – https://boldthemes.ticksy.com/ together with site url and wp-admin credentials. Our support team will be glad to take a closer look.
Kind regards,
BoldThemes team
Hello! i am trying to duplicate split screen with the code i found in other comments and the image, but the effect when you scroll down does not work. Could you be so kind to share the code for having the effect i attach in this screenshot https://cln.sh/yaFuM5? Thank you in advance!
Hi,
Thanks for the purchase.
In general, you can copy the shortcode structure of any page on demo site by adding ?btextract=true to the page’s url
for example, the shortcode structure of the page: https://eventim.bold-themes.com/ can be found here:
https://eventim.bold-themes.com/?btextract=trueThen you just need to follow the instructions.
Also, once you copy the shortcode structure and save the page, please make sure to set Animations property at the bottom of the page edit form to Half Page. It will not work without the setting
Should you need any additional assistance, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Thank you very much, but i do not get the same efect. Check this gif: https://cln.sh/qLwans In your demo, when you scroll one side goes down and the other side goes up. Could i replicate this effect? thank you!
Hi,
Please edit the topmost section (first section on the page) and set:
Animation (forward) property to Move to bottom | from top
Animation (backward) property to Move to top | from bottom
It should do the trick.
Kind regards,
BoldThemes team
Thank! There was that configuration (https://cln.sh/1RuqGt) but it does not work…
Hi,
We can not recreate that behavior in our local environment, it seems like you have chosen the Normal value for the page’s Animation parameter instead of Half Page.
Can you please send us the page url and wp-admin credentials using the form on our profile page – https://themeforest.net/user/boldthemes (bottom of right sidebar) so we can take a closer look at the current setup?
Thanks in advance.
Kind regards,
BoldThemes team
That’s true! I had normal value in animation parameter. I changed for half page and now works perfectly! thank you for your help! 
Great, thanks for letting us know!
Hi, I’m using your theme and yesterday updated my WP version. The plugin rapid composer stop work. Can you help?
Hi,
Can you please tell us which version of the Eventim theme, Eventim plugin and rapid composer plugin are currently using?
Kind regards,
BoldThemes team
Eventim theme: 1.1.3, Eventim Plugin: 1.0.7, Rapid Composer: 1.3.1
I updated Eventim Plugin, now everything work. Thank you.
Hi,
Great. You should always keep the versions of the theme and plugin in sync, whenever you update the theme, make sure to update the Eventim plugin as well.
Kind regards,
BoldThemes team
It’s possible to import events from Eventbrite?
Hi,
Thanks for contacting us.
The events on Eventim are statically created pages, not a custom post type, so it would not be possible to that in a straightforward manner 
Kind regards,
BoldThemes team
After loading the demo content, how do I edit the subpage header background image and text? This is not working as described in the documentation.
Hi, it depends which page you are referring to. Since it is not working as described in the documentation, you may try to edit first section on the page, that’s how you edit header content on some pages.
Prepurchase Question: 1) does the workshop section on the homepage work with tags/filters?.
2) Does this theme have the ability to have multiple versions of the schedule page that filter events by tag on that page?
Hi,
Thanks for contacting us. Eventim does not work with custom post types – all layouts on the demo are static pages, so unfortunately, there is no filtering functionality available, either for workshop or events.
Kind regards,
BoldThemes team
The Video from the Demo:
Vimeo has removed or disabled access to the video Go Camp Day 1 & 2 Recap as a result of a third-party notification by International Federation of the Phonographic Industry that claims this material is infringing on their copyright.
Thanks, we will check this.
You are welcome
wich is the actual version of the theme?
Hi,
The latest version of the theme is 1.3.9 released on April 4 2021 as you can see on the theme’s changelog: https://documentation.bold-themes.com/changelog/eventim-changelog.txt
Kind regards,
BoldThemes team
Hi! I just updated to the new version of wordpress (5.7.1) and something weird started to happen. Sometimes pages load and sometimes don’t.. The version of the theme I have is 1.2.6 and if i go to the console of the browser i see this error when page’s not loading: “Uncaught ReferenceError: boldthemes_activate_sticky is not defined” Here’s the link to the website http://mimmos.pt if you or somebody could give me any help.
Hi,
The latest version of the theme is 1.3.9 released on April 4 2021. Please update the theme and the packaged plugins to the latest version and let us know if the issue persists afterwards.
Kind regards,
BoldThemes team
Rapid Composer works on Eventim, using the back-end, but not the front-end editing. Is that normal? I don’t see the “RC FE Editor” to switch to front end editing, as on the Rapid Composer demo. How to activate front-end editing?
Is it because RapidComposer has front end editing only from v2.0.0, but the version shipped with Eventim is 1.3.9. Latest version is 4.1.8. Is it possible to use the latest Rapid Composer version with Eventim? Shouldn’t the latest version be included with the theme?
Hi,
Thanks for the purchase.
Rapid composer version which comes packaged with Eventim needs to be the compatible with the theme – the version 4.1.8 you are referring to is not compatible with page elements of Eventim theme.
If this is a showstopper, please submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it.
Should you need additional assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
HI. I have submitted a ticket (2749462). But basically, is there any way to have front-end editing with Eventim, with any version of Rapid Composer?
Hi,
No, currently not.
Kind regards,
BoldThemes team
Hi How do i change the background color in widget footer area? Cheers
Hi,
You can use:
.btSiteFooterWidgets {
background-color: #ff0000 !important;
}
Kind regards,
BoldThemes team
great thanks!!!!
Useless theme. Difficult to edit. Can’t use for multi events
Hi,
We are sorry that the theme does not meet your needs – you can submit a refund request here: https://themeforest.net/refund_requests/new and we will approve it.
Kind regards,
BoldThemes team
I submitted a couple tickets on your website a while ago was wondering if you guys were on vacation? I had a couple issues. 1. On mobile devices home image is not responsive. 2. Our logo when placed on the site seems to be enlarged on laptop and squeezed when on mobile device. Really need someone to help ASAP.
Hi,
Thanks for the purchase.
Please note that on work days tickets are processed within 24 hrs (exceptionally 48 hrs). If submitted on non-working days expect the answer the following business day. We are located in GMT+1.
Unfortunately, last few days fall into the exceptionally category. Our support will answer your tickets today. Sorry for that
Kind regards,
BoldThemes team
is there a way to add the demo content to this theme?
Hi,
Sure, please follow the steps outlined in our theme documentation to import demo content – http://documentation.bold-themes.com/eventim/getting-started/#installing-demo-content.
Should you need additional help in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hi If i want to change font size of the header? how do i go about it? Is there a simple css code? cheers
.header.extralarge h1 { font-size: 60px !important; }
great…you nailed it!
is there a way of making the logo smaller…but only on the responsive version (phone)? mega thanks!
.touch .btLogoArea .logo img { height: 30px !important; }
great thanks
outstanding help
I purchase this theme years ago yet i cant download it again, whats up with that?
Hi,
Can you please verify that you have bought the Eventim theme from this account (we can not see an indication that you have purchased it – usually there is a badge purchased near your username in the comments thread).
If you are certain that you have purchased it from this account, please contact the Envato help – we, as authors, have no influence over the purchase statuses of the ThemeForest users – https://help.market.envato.com/hc/en-us and have no insights into the purchase record of the users.
Thanks for understanding.
Kind regards,
BoldThemes team
Hi is it possible to make the page header the same for all pages? How you do it?
Hi,
Sure, here is how the Setting generally work
The settings in the Appearance > Customize panel are global, meaning that they influence every page on the site by default.
On the other hand, you have an option to override these settings on a per page basis. If you take a look at the bottom of the page edit form, you will notice the Override Global Setting part in Settings Section – here you can override global settings for every page.
You probably have a header related override (and some other overrides) set on the some of the pages. Please remove the override from these pages and set the desired settings in Appearance > Customize panel
Also, should you need any additional assistance please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support will be glad to help you. This will enable us to track your tickets properly and respond in a timely manner.
Kind regards,
BoldThemes team
Can i use Elementor with this theme?
Hi,
Thanks for contacting us.
Eventim is not compatible with Elementor, you need to use Bold Page Builder
Kind regards,
BoldThemes team
