This theme is very beautiful and easy to use. I did not have to contact support because their theme worked perfectly, no problems or issues. Everything went up well and worked well! The easiest and smoothest theme I have ever worked with.
Perfect event theme especially for conferences. Very easy to add/edit speakers, sponsors and any other content on webpage. Customer support is the best that i ever see! They reply really fast and they don't let you struggle with codes. Thanks guys!
This theme has several problems with the current wordpress version (WordPress 4.8.x,) because the last update of the theme was a year ago, and WordPress 4.5.x is the last Wordpress version supported by this theme. it doesn't work.
The theme works properly with WordPress 4.8.X. The problem may be related to your hosting company. If you open a ticket on our support system, I can help you. Also you can request a refund.