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Hello, pre-sale question: do you release template updates containing updated extensions. For instance I see last Eventus update is November 2018 (almost a year) and SPpageBuilder had few (important) updates since then (v 3.6.2 now). Know it because have a license for another template bundled with SPpageBuilder.
My main concern when buying is to have a compatibility with Joomla and PHP updates. Thanks.
we do update our templates, but not every month. We test each template with each new Joomla version and extension versions. At the moment we are waiting for Joomla 3.9.12 to be release after which we will update all templates accordingly.
Per example if you purchase the template today, you can install the qiuckstart package and provide us with temporary admin access for your site. We will update all extensions that have updates after which you can start building your content.
Let me know if you have more questions.
Have a great day!
Thanks for your reply. I can do extensions updates myself. I also have an SPpageBuilder Pro subscription. My concern was more related to things breaking in the template after PHP or Joomla updates. I have at least 2 other templates which had bugs and the only solution was to renew support to have them fixed by the author. Which I found not fair as these bugs had nothing to do with template use or personalization. That’s what I want to avoid
all our templates support latest Joomla 3.9.11 with no issues.
I understand what you’re saying about the support and bugs and I think it’s fair.
Hi there, I purchased a license for Eventus. Now I am looking for documentation on the template and I can’t find any. Considering the template is tagged as “well documented”, can someone point me in the right direction? Thanks,
Hi Kim, in the download package you will find a zip file called documentation-eventus2.zip. Unzip it and load the index.html file in your browser. This is the documentation that we have included.
If you have more questions or need of assistance please send us an email at firstname.lastname@example.org with your template license code.
Thank you, Jordan.
Hello, I currently have the previous version of eventus installed. Where can I find the procedure to update the eventus 2 template?
we don’t have detailed instructions on how to update to version 2. If you need help with that, email us from the contact form in our account with your template license key. Or on email@example.com again with the template license.
Hi, Pre-sales question,
To buy the tickets witch solution do you sugest that integrates well?
and sorry for my late reply.
To your question – honestly, I can’t recommend any particular solution. It depends on what you or your client is using or is willing to use. There are both extensions and platforms that can be integrated with the template.
If you want to use extensions, you can build them with j2 Store per example, or with other extensions like JTicketing.
Sorry that I can’t help more.
I’d love to purchase this template if you would be so kind to update it.
And thank you for your interest in Eventus.
We will release updates for all of our templates in the next month, after the release of Joomla 3.9.22.
Currently Eventus is tested and fully supports the latest Joomla 3.9.21. Basically the update will be for the quickstart package only.
If you decide to purchase the template before the update I will gladly update it for you, in case you use the quickstart.
Thanks for the swift reply. Purchased! I will let you know when the time comes
Hi, and thank you!
Just let me know if you need any help with the installation or/ and updates.
I´ve bought the Eventus template two month ago.
There are several update demands by the Joomla platform, which has to be done, but SP Pagebuilder extension won´t be updated. There´s no license key combined, although the pro version is integrated in Eventus template.
How can I get SP Pagebuilder updates in order to have an actual Joomla web environment running?
all extensions can be updated automatically except for the SP Page Builder. As we can not include a license key to be used from all users we provide updates when you have purchased the template and have an active support. So in your case, you can send us a message from our profile with temporary admin details to your site and we will update it for you.
If you wish to update SP Page Builder by yourself you can purchase a license directly from the developer of the extension.
sending the credentials from my site is not my favourite option.
I´d prefer to get a download link for the actual version of SP Page Builder instead during the supported periode of my purchase.
unfortunately we can’t distribute SP Page Builder as installable file, so you still have the 2 options I’ve described above.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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