Discussion on Ever After - OnePage Parallax Wordpress Theme

xxcriversxx

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139 comments found.

Hi, I’ve just tried to install this on Wordpress 4, and it fails. Is there an updated version?

Hi,

I will be glad to assist you. This theme supports Wordpress 4 so there must be something you’re missing. What folder are you trying to upload to your themes directory?

xxcriversxx

Hi, Apologies as found the correct files and issue resolved. Many thanks for your quick response!

Absolutely!

Hi, I am having trouble getting the Story page code to align the biogs horizontally. They load vertically. Is there some code I need to add to the documentation code provided to get them to load in same way as your demonstration versions? Many thanks

Hi,

I can certainly assist you with this. Can you send me a link so I can get a better understanding?

xxcriversxx

Hello,

Very nice home page. However, I am having trouble trying to set up independent pages, as this team does not seem to be flexible and the pages seem more like a blog post.

Is there any way you can help me with the following:

- Page full width (no sidebar) - Delete the date - Fully delete the comments area text. (even that comments are not allowed, some text related to comments show there)

Thank you very much.

Hi,

I will be glad to assist you. Send me a message using the form on my profile page and I’ll be happy to help you get started! :)

xxcriversxx

FMAB

FMAB Purchased

Hey, I can’t get the instagram section to work correctly. Could you email me with some support thanks.

Just sent!

Can multiple videos be placed to be viewed in sequence?

Awesome, currently this is not a feature of the theme. However, I’d be happy to add it in for you after you have your license. Just let me know if you decide to move forward with our theme. :)

xxcriversxx

Just to make sure that we’re on the same page, please take a look at my current website www.glenysvargas.com. The current theme is not responsive and it feels dated. I really love your theme. So the thing I need is to be able to show videos one after the other like on my current site and to be able to have a playlist of my music. I’m having a hard time finding a theme for singers that does this and is responsive. And the few that are, are a bit hard and tough, as if they were made for rock bands. There is definitely a market out there for feminine singer/band/music themes that have a fashion and glamorous flair. Let me know exactly what you can do for me, so that I can make a decision. Thank you.

Yes, I’ve had a number of singers use this theme. Yes, since this plugin also leverages youtube, it would fairly easy to achieve your goal. Let mek now if you need help getting started!

Hi, I now have your theme live and works great – makeupbynicci.com. I really need to edit the in built form as I need to capture a telephone number. Can you assist me where I could edit the current “Last Name” field to Telephone Number and then just use the First Name field for the enquirers name? Is this something you can assist with?

Many thanks in advance Alex

Great question, can I take a look at your site to confirm your issue? Please send me a link using the form on my profile page.

hi: First of all, great theme. Here’s my problems. Im installing this for a customer as you can see the pictures get cropped. I have tried different sizes but still same problem. Only correctly dis[ply when i resize screen for 4:3 resolution. 2- Testimonial section, how can i move to the left side of the screen? 3- About me section: how can i add a “Read more” link? it seems to break the section or it goes to another part. 4- can i add a different font type?

hope you can help. thank you http://sereiatraining.com/

Hi, I will be happy to assist you however it doesn’t appear that you’re a valid customer. Could you please respond from the account you purchased the theme with?

Thanks!

xxcriversxx

From the right account:

hi: First of all, great theme. Here’s my problems. Im installing this for a customer as you can see the pictures get cropped. I have tried different sizes but still same problem. Only correctly dis[ply when i resize screen for 4:3 resolution. 2- Testimonial section, how can i move to the left side of the screen? 3- About me section: how can i add a “Read more” link? it seems to break the section or it goes to another part. 4- can i add a different font type?

hope you can help. thank you http://sereiatraining.com/

Hi,

First off, very nice use of the theme—bravo! I will be happy to assist you. See my comments below.

1. Correct, the photos scale first but when the screen gets to certain sizes, it crops to maintain page quality. This is simply how responsive photos work. What would prefer instead?

2. I’m looking at your page and I don’t see any testimonials. Am I missing something?

3. You just need to add another content block below this and add the link to the content area.

4. You can add different fonts but this theme does not include google web fonts just yet. But we plan to add a font switcher in the future. For now, you just need to add a little CSS to accomplish this. We inlcuded a file labeled “custom.css” just for this.

Thx for the quick reply. 1- would it be possible to add more heigh to the pic? 2- testimonial = reviews (sorry)

Yes, absolutely. Please send me an email using the form on my profile page and I’ll get this over to you quickly! Please include this information in the email so we can stay organized.

Cheers,

xxcriversxx

Hi there,

I’m wondering if it’s possible to make the header menu font size smaller to accommodate for longer page names. my site is here: redleathercouchproductions.com

thanks for your help and reply!

Hello,

My apologies but it appears that your support has expired. Please renew and I’ll be happy to walk you though this. :)

xxcriversxx

Hi, I have an issue with a contact form on this template. It works for a few days then for some reason the form stops working. I have to delete it and create a new one for it to work again – any ideas? www.myrainbownursery.co.uk

Thanks, Barry

Hello, you don’t appear to be a valid custom for support. Please message me using the account that you purchased my item through.

Thanks!

Salve, innanzitutto complimenti per il bellissimo template. Putroppo ho riscontrato un problema con i css. Sotto “aspetto” “editor” c’è soltanto il file “style.css” e andandolo a modificare non restituisce nessun risultato. Potrebbe aiutarmi a capire?

Mi scusi, ma sul pannello di controllo sul menu a sinistra Everafter non c’è la voce css

Forse devo scaricarlo dal server, modificarlo e ricaricarlo?

Hello, is there anyway to switch this conversation to english?

I am new to web design and have watched quite a few tutorials. I am running Windows 10 and was able to successfully load WordPress 4.5.3 as well as WAMP Server, but I get an error message when trying to install your theme: “Are you sure you want to do this? Please try again.” I have re-downloaded the theme but still receive the same error message when trying to install. Can you please give me some direction on what is causing the error?

Hello, I will be happy to help you. You are getting this message because you are trying to install the whole envato download package instead of the actual theme. Look in your package for the theme itself and upload that instead. Alternatively, you can do this via ftp which I think is much faster and reliable. If this is over your head, shoot us a message using the form on my profile page and I’ll be happy to install it for you.

Cheers! :)

Thanks so much xxcriversxx! With your FTP suggestion I was able to Google that process and consequently found the folder the theme needed to be in. Since I am creating my website on my computer using WAMP Server, the folder was C:\wamp64\www\wordpress\wp-content\themes. Then it was a simple extract of the .zip file to that folder. Back in my virtual website’s Dashboard > Appearance > Themes, the EverAfter theme appeared and all I had to do was activate it. I greatly appreciate your very quick response!

Ah, you’re working locally. Can you send me a screenshot of your file structure so I can see if the theme folders are correct?

http://www.storyvoicevideo.com/wp-content/uploads/2016/08/File-structure.png

I hope I did that correctly. I’m hosting the image on my website temporarily. Allow me to introduce myself. I’m M, and Tom Badoud is my video partner. I’m the one who is working on the website and has been messaging you. Thanks so much for your help! Please let me know if you cannot view this, or if you need a different screenshot.

My email address is emma@americanvideoartists.com.

Hey M, very nice to meet you. I can definitely help you resolve this. I just sent you an email so we can proceed.

Thanks!

Hi, I’m having an issue with a form on this template. Sometimes the form generates an email as is supposed to and sometimes it does nothing? Any help would be greatly appreciated. This is the site myrainbownursery.co.uk

Thanks, Barry

Hello Barry, looking at my records—you don’t appear to be a valid customer. Please contact me using the account used to purchase this item.

Cheers!

xxcriversxx

Hi Chris, my support for the Ever After theme has expired. I have an issue with a form not working – the user fills in their details and hits register and nothing happens.

Can I ‘buy you a beer’ to fix this issue for me please?

Thank you, Barry

Hello, I just replied to your email.

Thanks!

Hi Chris, We can’t see a register page type? Where is the built in register page mate?

Hi, yes the issue you are having is related to the third party registration plugin you are using. I recommend removing it and using the basic login functionality instead. See my email for more details.

Cheers! :)

Bought your theme today and when uploading to wordpress just get failure message. Tried several times with the 16mb and the 72mb zip package. I’ve uploaded other downloaded templates since so its not a problem on my back end. Can you update or can I get refund on theme please as should just upload.

Thanks, L

Hello,

I will be happy to assist you. It looks like you are trying to upload the entire themeforest package instead of just the theme folder. Please instead look into that folder and try uploading the actual theme folder labled “everafter”. This will do the trick!

Let us know if you need any additional assistance. xxcriversxx

null9elf

null9elf Purchased

Hi xxcriversxx,

just purchased your theme which I really like. Thank you for the great work.

Unfortunately I have some troubles with the fonts the theme is using out of the box. As I am from Germany, I have to use a font supporting so called “Umlaute” (ä, ö, ü, ß etc.). I did not check this before buying. Shame on me.

Can you please give me some advise on how to change the themes fonts? That would be very helpfull.

Thank you very much. Best regards Jan

null9elf

null9elf Purchased

Let me please add two more questions:

1. Within the documentation I can not find a complete list of all shortcodes and parameters. Would you please give me a hint where to look for such a list?

2. I do not manage to set up and link the blog. Again, I do not find any information within the documentation ptovided with the theme.

You can find the website – which is still under construction – here: http://bitbitesbrain.de/

Thank you very much. Cheers Jan

Hello,

Thanks for reaching out. Yes, I will be happy to adjust this so that your language works! Please send me a message using the form on my profile page and I’ll get that update right over to you!

xxcriversxx

At first i was getting the access token invalid.. so I went an d got an Instagram token even though I might not use Instagram. Now It’s telling me “Invalid Media ID” – How do i stop this notification from popping up?

Hi, thanks for reaching out. You will simply need to get your access token and add it the Instagram Settings. I replied to your email with instructions.

Cheers!

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