This author's response time can be up to 1 business day.
hello, demo.xml is not working as expected and website looks different than in demo. Please send me correct demo.xml if possible.
Can you create ticket following link, please.
i also have this problem
“demo.xml is not working as expected and website looks different than in demo. Please send me correct demo.xml if possible.”
and already made a ticket support (and it’s been 3 days) in https://support.evollethemes.com/support/ticket/889 and no reply till i post this comment here
I think you didn’t read my comment did you :/
Please send your panel information to the following e-mail address with ticket number
hello i already replied the ticket #889
and also send email to firstname.lastname@example.org
please help soon
We will support today
Hello Dear Team evolle. We want to buy this theme, only we want to know is everything in demo preview included in purchase file ?
Is it possible to add google translate in website ?
Yes, everything has in the demo. Will you use the plugin as a translation?
It appears I am having the same issue with the demo content. Seems to be broken. Please help – would love to get this site live. I love the demo’s, just need them to work properly.
we can help you better by creating a link request; https://support.evollethemes.com/support/
I already submitted a ticket request 11 days ago. Ticket #905. Please help!!
This is getting ridiculous, its almost been 2 weeks. Can we get the theme fixed please?
Your problem has been resolved and ticket answered.
I’m having trouble with the media search filter when the template is activated.
I can not filter … “upload.php” file
has more than 3 days that the ticket is not answered. unfortunately ;/
Your problem is answered
Thank you for understanding.
Does the support respond every 3 days?
The ticket is answered.
Guys, I have been strugglin with demo import. I created a ticket but it is not being addressed. We have few issues: “Notice: Array to string conversion in” and “Warning: Declaration of WP_Import::bump_request_timeout() should be compatible with WP_Importer::bump_request_timeout($val)”.
Can someone please help.
Your ticket is being reviewed.
I see the theme has been updated, but I’m not seeing any info in the changelog ( https://support.evollethemes.com/evonews/ ). Are you able to identify what bugfixes and updates have been made, and which files have been affected? Thanks!
If only new features are added in the update, changelog is added.
Updates outside of this include problem with the PHP version of the theme we do not write it. So we have not written about the latest updates.
It has not been fixed. I still can not install demo content and we get an error when activating plugins. Ticket #956
Has anyone been able to get theme to work? It has been 7 days for us sitting and waiting for them to resolve the issue.
What is the problem you are experiencing? Do you have a ticket and give me a number?
This template is very hard to configure…
What is the problem you live in? Did you try to create a ticket?
I wish I had read these comments before purchasing.
Which commentary are you talking about?
That the theme is difficult to implement – I have a support request in as well. I really like it though. I hope that I can get it to work.
You can get information from the following videos.
You can also find us at our ticket system.
I would like to know if the theme allows different styles and layouts for each category or post.
Yes this is possible.
The layout of each category can be changed.
So I’m having issue with Password reset. I set up a ticket and no one is answering. INtresting.
So here is the deal:
We have 2 issues with the theme, first is the mobile touch, it is very difficult to get video to play on mobile device. Second, we are using a membership pro ultimate for membership and our password reset is not working. There is a conflict with the Evonews Theme: Page Builder Elements. If we turn this plugin off all work fine.
Here is what we get:
[09-May-2018 14:04:42 UTC] PHP Fatal error: Uncaught Error: Call to undefined function IHC\wp_generate_password() in /home/wzufxxsgyykg/public_html/wp-content/plugins/indeed-membership-pro/classes/ResetPassword.class.php:78
How can we fix both of these issues?
It will be very difficult for us to follow this point from here. please give me your e-mail address to check in the ticketing system
I opened up a ticked few days ago in regards to password reset and mobile touch.
What updates do you talking?
Updates on ticket status.
We will return to you when the update is taking place.
I installed the theme and got this error ”Fatal error: Can’t use function return value in write context in /home/egesonhavadis/public_html/wp-content/themes/evonews/includes/classes/evo-general-settings.php on line 764”
my ticket number #1212 thanks
I answered on your ticket
support doesnt work, the link is not found!
We have a problem with the server today. We will solve the problem today.
I have problems with template and i send many questions and waited like over 2 weeks and never got reply, can you please help me
Could you give me the ticket number?
the website is down so I cant check but i think it was 1200, not sure though
did you find?
Your ticket has been answered and let’s follow the ticket
my ticket number #1220 thanks . I’m waiting for demo upload
We are setting up. Thank you for understanding
I have a problem since many weeks, and I posted here before but the problem was not solved. The answers which I am getting to my support submission are ridiculious. I literally asked a specific thing and what I got was literally random answer. Can you please help me after 1month of waiting.. #1200
hello thanks, I replied could you pls check quickly #1200 and #1205
Answer was given.
ok #1205 pls check
i mean i like the template but support is terrible. Literally wait 1month and every time I get a reply its just USELESS and does not fix my PROBLEM. CAN YOU FIX MY PROBLEM*!!!!!!!!!????????????
please check my reply.
I’m checking. Thank you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work