221 comments found.
Hi, Quick Presale questions. Is it possible to have the tickets on your theme converted to woocommerce products. The goals is to sell tickets with different pricing based on the user role (registered earlier). Is this possible? Does this theme support woocommerce in general ? Do you support multiple attendees per event with custom field for these attendees? Any attendees based registration / management system for the events?
your demos are not working
So, this theme is no longer being supported or updated? So many things have stopped working on the admin side for me… can’t even save edits to theme options. Very dissapointing.
when is the next update? to be compatible with the latest version of Wordpress, our site are not well functioning
Where are your demo pages? http://evont.janxcode.com/ It is empty.
If i import, it says An error occurred while fetching file from: http://www.janxcode.com/themes/evont/demo/home_default.xml! Reason: 404 – Not Found.
Not a good start
When are you planning to provide support? If you are not willing to, dont sell any products.
Its been 2 days and no answer from the author. Hope Envato is paying attention to cases like these. Simply a waste of money.
when is the next update? to be compatible with the latest version of Wordpress
Téléchargement du paquet d’installation depuis http://www.janxcode.com/themeforest/plugins/evont-framework.zip…
Le téléchargement a échoué. Not Found
When is the next update? compatible with wordpress version 5.6
For the new version of Wordpress, don’t you release a new version of the theme?
Hello there
The demo data is included on downloaded pack? Thanks!
jefffortier согласен для мобильных устройств не очень адаптирована тема, недавно купил эту тему.1 на мобильных размер записей слишком большой. 2 постоянные проблемы с цветом меняю цвет меню а он не меняется.
Hi, we are very sorry for any delay, that might caused a problem for you while you are waiting to get a response on themeforest discussion board, however our support team on support portal janxcode.ticksy.com are always available for your support. Please raise an issue on our support portal our team will respond to your ticket within 24 hours
Hello, Janx, we have opened a ticket also but we are also in need of emergency assistance. We cannot import the demo data and it give us an error code of 504. We have tried both the manual and automated import. Thanks!
Hi, we are very sorry for any delay, that might caused a problem for you while you are waiting to get a response on themeforest discussion board, however our support team on support portal janxcode.ticksy.com are always available for your support. Please raise an issue on our support portal our team will respond to your ticket within 24 hours
Hello Janx, we bought the Evont WP Theme but there are missing files and precisely the header1 item. which happen to be the one we need. We opened a ticket but this is an emergency and your kind assistance will be greatly appreciated
Hi, we are very sorry for any delay, that might caused a problem for you while you are waiting to get a response on themeforest discussion board, however our support team on support portal janxcode.ticksy.com are always available for your support. Please raise an issue on our support portal our team will respond to your ticket within 24 hours
Hello!
I bought this theme long time ago, and now Im having issues with this. The problem probably was the latest wordpress update, because I was using evont 1.3 and maybe it caused some.
My question is, can you tell me what version of wordpress is supported by evont 1.3? I want to do a downgrade but I dont rembember what wordpress I was using.
Thank you!
Hi, the slider is not importing properly. Can you please share the slider template for the ones shown in demo.
hi, i believe that your ticket already submitted to our support portal on janxcode.ticks.com
Also, your update just killed the header background. I need this fixed asap.
the common header background
Hi, can you please share the access as private message
The problem was that you didn’t updated the plugin as well for the theme, now its working fine
Thank you for fixing it! I didn’t have any plugin telling me that it needed updated other than the WPBakery Page Builder which your theme seems to require but it won’t update for me because it says I need purchase a license for it.
Hi, here you will get a message to update the installed plugins
Oh, on this platform? I didn’t realize that.
This theme is not especially mobile friendly. Sure, it resizes, but the menu is just terrible as it minimizes down with the site instead of converting to a mobile menu. Do you have plans on updating mobile issues for the theme or do I need to find a new theme?
The issue has been fixed
Thank you so much!
welcome
Please share the guide on how to upload the demo theme as we would like to work around the demo theme.Thank you.
hi, thanks for purchasing our item, please find the guide on this link http://support.janxcode.com/evont-docs-fields/getting-started/
I have already installed the theme. However I would like to use the demo template, when installed, the demo theme is incomplete whereby there were no images or banners in the demo theme. Appreciate your assistance on this.
Looking forward to your reply soonest. Thank you in advance.
Please submit a ticket to our support portal on janxcode.ticksy.com for support
Hi. Site shows error: PHP Fatal error: Call to undefined function get_header() in /home/sorokinb/human2it.com/index.php on line 3
Hi, thanks for purchasing our item, please submit a ticket to our support portal on janxcode.ticksy.com, our team will help you solving any issue you might face
Thanks.
Guys you are promising new update one year. You are saying one year that you are working on update and will be released next month Its really quite funny. Just say this is final version with no other updates will be released – its better than neverending false promises.
Hi, Good news after long time for doing support only to our theme, we have launched the latest version just today and more to come with coming days