191 comments found.
I see references to a version 2.0 of the theme, but downloading from Envato only has version 1.2 that was last updated in early 2022.
Hi, Please contact us by email: sp.beplus@gmail.com.
Is there an update for WP Bakery please provide
Hi, Please go to the link below to download the new version of the plugin. -https://drive.google.com/drive/u/0/folders/1YzqsvD0snN32q96xlgsIyDNriaEachcF Thanks.
Hi “A critical error has occurred on your website. Learn more about troubleshooting WordPress.”
I’m getting this error. My website has been down since Sunday. I updated the theme and disabled the plugins that showed errors. But my website did not open.
Theme related error gives the following error
“Fatal error: Array and string offset access syntax with curly braces is no longer supported in /home/aysakarc/pol/wp-content/themes/excitor/framework/inc/lessc.inc.php on line 751 “
What should I do ? can you help?
www.pol.aysakar.com/wp-login.php user: Admin_Polatrans Password: Polatrans.23
Hi, Please contact us by email: sp.bearsthemes@gmail.com Thanks.
Hello,
Dear author, I can’t get the demo to work, I’ve gone through the entire manual and went through everything step by step, but I really can’t figure it out, can you help me?
Hi, Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
hi dear, thank you for the continuous work you do with your products. I bought your theme because I consider it valid. unfortunately I have a problem with the old domain where I activated it;
I changed domain but the theme is active in the old one, how can I fix it? - old domain: webexperience.net - new domain: lucamarullo.it
thank you so much for your answer
Hi, Please contact us by email: sp.bearsthemes@gmail.com Thanks.
Hi, yesterday my hosting provider updated PHP 7.4 to 8.1. Now my website is not working anymore, it just shows “critical error on the website”. I downloaded the excitor theme in 2019. If I change the excitor theme to a standard wordpress theme then my website is working again. Need your help asap please!
Hi, Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hello! Pricing Table element unable to edit.
Hi, Please open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hi can you explain me please , what is the last version of theme? I’m working on a website that use it and is 1.2. I don’t know if is other really.
Hi, Currently the latest version of Theme is version 2.0. Thanks.
Hi, I would like to revoke the license on the webexperience.net. I have to register it on a new domain that I am creating. the new domain is a test domain. let me know if it is possible and thanks for your attention. Regards Luca Marullo
Hi, Please contact us by email: sp.bearsthemes@gmail.com Thanks.
thanks!
When is this being updated or can you provide it please.
WPBakery Page Builder
You have version 6.6.0 installed. Update to 6.10.0. View version 6.10.0 details.
Compatibility with WordPress 5.7.7: Unknown Compatibility with WordPress 6.0.2: Unknown
Hi, My purchase code is de9f8c40-01fc-4065-aada-88b2f08926b8
We have purchased the theme and preparing our website by WordPress. Unfortunately the footer option is not showing or rendering in the website. Kindly assist us on this.
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hi,
We purchased Excitor | Business Consulting WordPress Themes
Referencing this DEMO:
https://preview.themeforest.net/item/excitor-business-consulting-wordpress-themes/full_screen_preview/22634767We need some help! For the Exitor theme, for the main navigation Home -> Pages -> Our Services
We loaded the theme onto our server, and renamed the “Our Services” page to be “Loan Programs”, and here is the corresponding page:
https://world-office.net/tld/loan-programs/The problem is only the first 3 items display, but we want to show more, as we currently have 5 items. How do we do this?
Right now it limits displaying the first three items only, and won’t add any more for the “Our Services”/Loan Programs section
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
When is the next update available for this theme? The Blog post grid and the services portfolio needs additional styles. Also, the performance is slow for layouts with mutiple widgets.
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hello, Do we have license for all the images in the theme provided? Can we keep those images for our website ?
Yeb. You will have all images to use on our demo website. 
cannot change logo! in theme customize area, i see nothing for logo. i do not see Appearance > Theme Options in the wordpress nav at all. so attempting to follow instructions here http://docs.beplusthemes.com/Excitor/#general-options or here http://docs.beplusthemes.com/Excitor/#logo-options is impossible.
Hi, We see that you may have set the wrong option. Which header are you using, go to that header to change the Logo for your website. Please see: – https://prnt.sc/3A5Pz6WUqppI – https://prnt.sc/10PQM2LyTou1 – https://prnt.sc/PMQVpuPJCou9 If the issue has not been resolved, please open a ticket here https://bearsthemes.ticksy.com/. Our support team will check and guide you to solve the problem.
Thanks.
I can’t find the installation steps for this theme.
Hi there, love the theme.
Just wondering how do I get rid of the two nag messages from constantly reappearing at the top of the Dashboard?
We are hightly recommend use WPForms is the best WordPress contact form plugin.
Please activate your copy of the Ultimate Addons for WPBakery Page Builder to get update notifications, access to support features & other resources!
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
I just installed your theme but some of the required plugins are not available for direct install:
Essential Grid Gallery, Slider Revolution, Ultimate Addons for WPBakery Page Builder and WPBakery Page Builder.
WHere can I locate these without any additional cost?
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hello,
I sent you a support email.
I am having issues with BT Elements. The dont load or loop when trying to edit.
Both WPBakery and the Add Ons have been updated.
Thank you
Hi, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
Hi Team,
I want to change the blog grid style, so that I tried to edit the blog grid style but it’s not showing any settings to modify the style. please help me on this. if its possible, let me know how to set this style https://excitor.beplusthemes.com/blog-grid-with-sidebar/
Hi Bruno, could you open a ticket here https://bearsthemes.ticksy.com/ with info your site, our support team will check and help you asap! Thanks!
I am unable to submit the ticket due to support is expired. please guide me how to edit blog grid. I only need the option where can I edit it.
Could you please email to us: sp.bearsthemes@gmail.com. Thank you!