407 comments found.
Hi, did I miss the Black Friday offer? Is $43 your Black Friday offer, or standart price?
Does not look good with Unyson Framework
Hi lohasscout
We have a roadmap to move to another framework. We will start working on it ASAP.
But we have unyson custom plugin that we fixed the compatibility issues and we worked on it and updated it.
Hope you understand.
Regards
Unyson has been deleted from WordPress, now our website is down, please confirm a fix? Thank you
Please, open a support ticket here : https://themewinter.ticksy.com/submit/
and post from purchased ID :
Unyson deleted from Wordpress Org. Website get White Screen
Hi,
Don’t worry about Unyson plugin. Our development team always updates the plugin if needed. Can you please open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login details? Then our support team will check the white screen issue.
Regards
Hello,
Thank you for this theme! My support expired, but I would like to suggest an update to this theme.
When a speaker widget is placed on a page but no speaker is selected, an error is thrown that breaks the page ( as shown in one of the screenshots). They are unable to edit the page to fix it.
I was able to recover the page by going to the render function inside `components/editor/elementor/widgets/speaker.php`
I then added a catch that shows a simple string in case there is no photo. This helped avoid the error as shown in the other screenshot.
// Check if exhibs_photo has data
if (!is_array($data[‘exhibs_photo’]) || count($data[‘exhibs_photo’]) <= 1) { echo ‘No valid data to display.’; return; }
I would like to suggest adding such a check to the widget to avoid breaking pages in case users add the element to a page but do not select a speaker.
screenshots: https://imgur.com/a/mchv92d
Hi kanyeceejay,
Thank you very much for sharing the information. Our development team will check it and if needed then fix it on the next realse of our theme.
Regards
Hi, presale question here;
We are looking to build one website that runs on 3 different domains. So 1 backend wordpress and 3 domains.
The goal is for users to buy entrance tickets (e-tickets).
Can you point us to which license we need to take?
Can we work with the regular license? Or do we need a regular license for each domain (and why)?
And what is the difference with the extended license (not the support) This price is way too high for our budget anyway.
Thank you in advance!
Kind regards
Hi Creaw,
For 1 domain you have to purchase 1 license. You can’t use 1 license for different domain. So, for 3 domains you need to purchase the 3 licenses. You don’t need to extend the license but if you want support for more than 6 months you have to extend it. Hope you understand.
Regards
Hi themewinter,
Okay that is clear. But for our use case we can just get the regular license right?
Kind regards
Yes
Hi Themewinter,
Last questions; Is this theme ready for a multisite setup and does it support multi language or is compatible with those plugins?
Kind regards
Hello Team, i wondering there is a way to use X for twitter Icon ?
Thanks for your query. Let us work on this. Regards.
Multievent theme: Hi. How can I edit/change the small images in the top. Its the images in the right and left side in the top of page. They are in different size and shapes. I can’t find the place where I can replace it with another picture. Regards Henrik
Hi,
I have replied to your ticket. Please check the reply and let us know if you have any issue.
Regards
Hi. Yes. I replied back to you. Please see ticket again 
Hi,
We have replied your ticket. Please check.
Regards
Hi. Just bought your theme. There are some errors on frontpage. i wrote to your support about it, hope you can help soon
Regards Henrik
Hi Henrik,
I have replied to your ticket. Please check the reply and let us know if you have any issue.
Regards
Presale question: hi. Is it possible to use the theme as an affiliate theme with events, or if I put in events but without selling tickets. The readers needs to buy the tickets directly from the event makers homepage. My website only provide info and pictures etc, but you can not buy tickets from me. Is that possible in any way?
regards Henrik
Hi,
Sorry, there is no option for affiliates in our theme. But you can show events on your site without selling events.
Regards
1) How can I pick one particular demo (Multi-Event) to set it as a starting point? 2) You told me it was possible to combine two particular demos. How can I add the Multi-Event for the Home, but the Demo ”Home1,2,3,4,5,6” for each new event? I want visitors to get the Multi-Event in the Home, and to the rest of the website (Others events) through a menu item I would like it add, such as “More events” (which would take you to the home site for each event).3) I also want to know if the theme license works with wordpress multisite, I want to install diferents demos on each subdomain, this would work?
Hi robertmolvizar,
1) You can import multi-event demos with one click. Screenshot: https://prnt.sc/2JhqW1qEbdx5.
2) If you need ”Home1,2,3,4,5,6” page demo, then we will provide you the JSON file of these pages. Then you have to import and customize the pages as you want.
3) The license will not work for multisite. You have to use different license for different sites.
Regards
Can I use your WordPress theme, which is licensed for a single domain, on subdomains of that domain without the need for an additional license? I would like to clarify your policy regarding subdomain usage
Hi robertmolvizar,
You can use the license for a single domain. But, you can’t use the same license for subdomains.
Regards
Hello, I could not find this demo homepage https://demo.themewinter.com/wp/exhibz/home-8/ in the demo importer. What could be the issue?
Hi,
Please import the main demo(default) and then you will see the Home-8. Set Home 8 as the homepage from Settings -> Readings.
If you still have an issue please open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login details.
Regards
Worked. Thank you.
Hi, the front page is not working after demo upload, you can check https://injectasummit.com/ (all other pages are working). I also don’t have permission to delete pages and after uploading demo, the administrative email has changed (probably one from yours), I have opened a ticket #3497235 , please respond. Thank you.
Hi,
We have replied to your ticket. Please check and let us know the update.
Regards
Hi! I just have short question regarding a small adaption.
On the speaker page (e.g.https://www.baufachkongress.com/speaker/foerst-regina/ ) you can navigate from one speaker to another. I want to change the text “previous post” and “next post” – how can I do this?
Thanks for your help!
Hi Eidechserin,
You can change the text using the Loco Translate plugin. Screenshot: https://prnt.sc/S-q8WMqfr0dN.
Regards
Hi, thanks for your help – it worked! Great 
Thanks!!!
Hi,
Navigate to the Appearence> Customize> Theme Settings> Optimizations settings and disable Elementskit icon library. Screenshot here: https://prnt.sc/YD2_8gsKBC4Z.
If it does not solve your issues then open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login details.
Regards
Wanted to check the features of Event Attendee Management. Please share screenshot or any view of it. Also wanted to understand how it works?
Hi,
We have used the Eventin (free version) plugin for managing event and attendee in our theme. For attendee management, you can follow the documentation: https://support.themewinter.com/docs/plugins/plugin-docs/event/event-attendee/.
Reagrds
Hello Team, how we can change Twitter Icon to X icon ?
Hi,
We didn’t add the X twitter icon in our theme. Hope we will add it in the next relase of our theme.
Regards
I have been having a problem with the theme for the past few months. I contacted my hosting provider and this is what they showed me.
[21-Sep-2023 16:33:55 UTC] PHP Warning: Illegal string offset ‘header_btn_title’ in /home3/ypaqramy/public_html/gulfcoastblackexpo/wp-content/themes/exhibz/template-parts/headers/header-standard.php on line 11 How can I fix it?
Hi,
Please open a support ticket here: https://themewinter.ticksy.com/ with temporary admin login details for checking the issues from your site.
Regards
Hallo, ist “Eventin Pro” incl. in this Theme?
Hi dervideograf
Eventin Pro is not included in this theme.
Regards