This author's response time can be up to 5 business days.
help me. I watched your help video and finished demo installation.
I do not see any “posts options”
Please open a support ticket and we’d be glad to assist, thanks.
Resolved. It was a version problems.
There were many problems related to posting. (4.8.1 -> 4.7.5 complete) XD
Glad it’s fixed!
hi i like this theme. but i have a question . Is the theme supports rtl?
cause my website is rtl
Explicit does not support RTL layouts. You would have to use one of our other themes instead.
Hi! Thanks for this theme. I’m a happy buyer and this is one of the best themes I purchased. Do you plan to upgrade it so it can support PHP 7? Wordpress recommends that version. If not.. is there some fix we can apply? Thx!
Absolutely! One simple fix gets you there: https://industrialthemes.ticksy.com/article/7265/
That is great! I thought that was for Flavor theme. Does that work in Explicit. That would be great!!
Yes, that works for Explicit as well
Is it possible to display the last time a post was updated in addition to the published date?
Yes, with a custom theme modification that is possible to do. Open a ticket if you need further assistance, thanks!
Bought this and im iffy on it. A few questions I have
1. The “Overview box”/ Details. How can I make these into CATEGORIES. I see you have them set up in your steam theme. I want users to be able to click these details and have them redirected to other items in that categories
2. The Positives/Negatives, these should be all color coded green and red with little plus and negative signs. Where can I edit this feature to include that.
3.Documentation. Perhaps I was unsure of this but the other themes I have bought have come with documentation that explains each feature and how it works. THe documentation I found has only install
We would be glad to help, please open a support ticket so we can assist, thanks!
repleid to you 2 days ago. awaiting response or greeting
We’ll respond to support tickets as soon as possible. Thanks for your patience!
Almost a week has passed and nothing. No contact, no post from support, no nothing. Will give this a 2 star rating and will bump up after problem. 2 more days and I will put in a refund request
We have responded to your support ticket – sorry for the delay!
I would like a refund of this product. The support is brutal on this.
It is not how its described and the documentation is terrible
We will continue to respond to your support tickets until we get you up and running.
I am awaiting the refund request. I am not satisfied with this theme as its not what is shown to do
Does anybody know how to remove the “Demo Header 468×60” advertisement from the top of the home page?
I poured over theme options. When I go to Theme Options>Advertising. The Header Section is Blank. There is no option to delete it or upload a different one.
See link below with the photos of this: https://drive.google.com/file/d/0BzgSyA9oe8fYTUtvMUpmOHZ6YlE/view?usp=sharing
Please, if someone knows how to get that part active please tell me because I have no more support. Already renewed twice. Not going to do it again. I don’t get why the Header and Footer section are blanked out. Makes no logical sense.
You have to disable your ad blocker to see those fields.
^^THANK YOU!! I would have never guessed!
I am considering buying this theme.
I do not speak English well.
I noticed that the sort button that people liked works
Can I add and sort my favorite(like) buttons?
I would like to purchase and use it if possible.
Are you asking if you can replace the buttons with your own icons?
I wonder if I can add a sort order of priority to what individuals like.
You can’t change the order of the filter/sort buttons within the theme, if that’s what you’re asking. But you can turn them on and off selectively.
I understand the function.
If you think you have a real member,
After the member clicks on the heart shape in the listed content
I wonder if the member can sort the clicked content.
Ask about the sorting of individual members, not the most clicks.
Oh I see what you’re asking now. Unfortunately no, the theme can’t do that.
Can I pay for the feature and make a production request?
If you wanted to hire us to develop something custom like this, please send an email to email@example.com and we can discuss further.
I don’t see an option for adding “icons” in the menu. Be it in the menu section or theme options. In fact, all I see is “Do not display icons in the section menu” option. It’s also not mentioned any where in the documentation on the demo site.
Oh, and don’t reply with “ask on our support site”.
You have to add category icons in the category tab of the theme options. This is explained in the theme documentation in greater detail.
Ah, thank you. I saw that area but didn’t click on the item in it.
Is it possible to add a home icon ( http://www.pvhc.net/Home-Icon20ylyvbwib/ )to the menu bar (to link back home so you don’t have to click the logo) between the “New” and first Section link (e.g. 16 New (ajax) Gaming (link)?
Quite odd you didn’t think to add this unless you have and I’m just not finding it in the theme options.
For any further support questions, please use our support center. These comments are reserved for presales questions only. Thanks!
I have no problem with that but make me wait days and I’ll be requesting a refund. I do not tolerate poor support.
Especially since it’s paid and has an expiration date.
I paid for it…made some support ticket where you stated. And nothing.
So far a refund is looking more and more reasonable.
We will be responding to all support tickets as soon as we can, thanks for your patience.
The connect widgets is disappeard from my homepage.
Please open a support ticket so we can assist, thanks!
What are post loops
Where is there a guide explaining all these pages and options?
In the theme options, in page builder (add a panel) and categories , how do you change the name from “Builder Panel” or “Category” to something appropriate.
Have you viewed the documentation yet? Please view that as well as the articles in the support center, and then ask any questions you have via our support center, thanks!
I cannot see what Post Loops do. Documentation explains install guide, the screencasts go over the other sections but did not find out what post loops did
Please open a ticket and we’d be glad to help. Thanks!
Why do I have to create a ticket. The ticket isnt due to a problem. I just want to know what a post loop is
Item comments are for presale questions only. Thank you for your cooperation!
Looking to purchase this theme but I have the following questions:
1. Is it possible to add a section for a blog?
2. What does the member login area give access to?
3. Can I add affiliate links wherever I want?
4. Will I be able to tweak the design using a page builder like beaver builder or Elementor?
5. How often are updates rolled out for this theme?
2. The standard WordPress dashboard
4. I haven’t used those specific page builders, but you can use the theme’s built in page builder to organize your sections however you want within any of your pages.
5. We’ve updated this theme lots with new features. We will continue to update to be compatible with latest versions of WordPress. We don’t have a scheduled road map of updates.
Thank you! The theme looks great but I have a few more concerns: 1. Speed: Gtmetrix test shows results that aren’t all that impressive and I’m concerned that it won’t be fast enough on shared hosting. Comparing to other similar themes, “Gauge” loads in nearly half the time, tagDiv’s Newspaper theme loads in about a third of the time. Can anything be done there on speed? 2. Among the reviews appear to be some pretty unhappy customers about performance, customer support response time, and even saying they’re not getting their refund? 3. Description says it works with wordpress 4.5.x yet we’re now on 4.9.x. What’s up there?
1. Yes, we make some recommendations on performance tuning in the theme documentation. This theme does a lot more than those 2 themes, and some of it can be selectively turned off if desired.
2. We fully support this theme and always have. We had one unhappy customer recently making a lot of noise about refunds and such. Not sure what’s going on with him (think he has server issues) and for some reason he went directly to Envato rather than asking for help in the support center.
3. Ah yes I need to update that, it is fully compatible with latest WP version.
I’ve changed the default colors (Header, Menu bar, etc) to my liking. However, when I refresh the browser page, I see default colors for a few seconds before my colors load up. How can I prevent this from happening?
Thanks in advance
To prevent this from happening, you’d have to make your style changes directly in the original style.css file so that it doesn’t load those styles first. Or you can copy the css generated by the theme options and paste it into the header.php file of the theme so it loads those first.
Ok got it. However, I expect the changes that I do on the built-in (by you) editor to overwrite the default settings. Do you have any plans of changing this in the future?
Also how do I export the css code from your built-in “Theme Options” feature?
They do actually overwrite the default settings, they are just loaded a tad bit later. One other option you have is to create a child theme and put your css changes there. You’d have to view the source of the front-end of your site and find where the css block is generated towards the bottom of the page. That’s what you’d want to copy.
Menu System is not working in WP 4.9 have a support ticket open with no reply…..
Thanks, we will be in touch as soon as possible.
fast reply to the comment but slow to no reply to support tickets..
do you actually reply to support tickets day 2 no reply ?
Please reserve item comments for pre-sales questions only. We will respond to your support ticket in the order it was received ASAP. Thank you.
This comment is currently being reviewed.
Does anybody know why the video Youtube shortcode shows in the Excerpt? I insert the shortcode on the text tab instead of visual editor and it still does this for some of the post in Grid View. Does anyone know how to fix this? It looks horrible.
WordPress excerpts don’t process shortcodes. That’s a WordPress thing, not an Explicit thing. You should check with WordPress support forums for help with this.
Oh wow. Ok then. I just won’t use them and will use Oembed instead. I only was using it to block the related videos. But this just won’t work. Looks too bad. The forums said you need to “make sure that your theme is definitely using the_excerpt () to display the excerpt? And if so, are you sure your remove_shortcode_from_excerpt is actually running?”
I can’t check this and don’t want to mess with php. So I’ll put it on my list for my developer to check the code.
Yeah, please let me know if you need help locating any lines of theme code or anything like that along the way, thanks.
Hi, Can you send a test version to me? so I can test it before buy.
Please send me an email and we can discuss: firstname.lastname@example.org
This theme looks really good but the most recent reviews are alarming. what is the refund policy if it doesnt work right? also some pre sales questions: 1 will this allow me to add review scores to the featured images (having some real issues with a plugin I brought that way) 2) does this support pro/cons in reviews? (my site I plan to use it on is TheDaveStream.com this is a lot of money for me for a site that doesnt earn any money lol so want to make sure all my ducks are in a row
We fully support and stand behind Explicit. We will refund any of our themes that don’t function as advertised. Some people have had issues with PHP version but we updated the theme so this error no longer happens.
1) Not sure exactly what you mean by adding them to the featured images. Do you mean displaying the reviews on top of the featured images in an overlay?
Let me know if you have any further questions, thanks!
1) yes, though the live demo shows that works well in the menu, thats one sweet menu, will be buying the theme in a few hours
Great, please let me know how else I can help, thanks!
I was very impressed with the speed of support here, presale support but can you take a look at the tickets, after sale support, have one that has been solved but another which has a few issues and is now 17 hours old
Thank you for your patience as we work through our support tickets as soon as we can.
for the benefit of anyone reading this later, Industrial themes did indeed get back to me on the ticket and were extremely helpful.Dont want it to seem like they ignore customers.
Thanks for following up here!
I am currently running 2.5. If I want to upgrade to 2.6 can I just upload the few files you mentioned in your update log?
Yes. It’s always a good idea to make a backup before you update just in case.
So all I need to do is over write these files?
many thanks for your beautiful theme! i work on it but i notice that when a try to make a search the result of page is nulled, idem for 404 page and author listing. please may you help me to understand what going on?
Many thanks to advance!
Please open a support ticket and we’d be glad to assist, thanks!
When I do a search it only pulls 10 items. Is there an option to pull more or pagination?
You can change this in Settings >> Reading >> Blog pages show at most
If I put it to more, will there be Pagination?
It depends on your theme settings and which page builder panel you’re talking about.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work