57 comments found.
hello I have the Wordpress version, but I see is no longer available, how can still have support or updates of the Wordpress version theme, thanks
Hi there, I had purchased this theme before but I cannot get updates and the item appears to be unavailable from this link,
https://themeforest.net/item/exploore-travel-exploration-booking-wordpress-theme/16170990#How can I be able to access the updated theme?
Hi, your template is not for flight or flight booking. Why you included tag “flight ” in your tag list? please remove it.
Hello good afternoon. this them i like it but i can not install them in wordpress. Produces an error: The stylesheet was not found. version does not support WordPress, please can you send me the correct version for WordPress. thank you very much. crissquispett@gmail.com
if I made mistake, I can pay the difference and change this theam for wordpress? thx, best regards
There are 2 reasons this might happen:
1. You bought the HTML template of the theme which is for developers/people who know about HTML templates to use them. Please check if you bought the correct item.
We do offer refunds if you want to change to the WordPress theme. Please purchase the Wordpress version and request a refund for the HTML template at https://themeforest.net/refund_requests/new
2. Please consult: http://rubikthemes.com/broken-theme-stylesheet-missing-errors/
If you need support in the future please do create a ticket at http://rubikthemes.com/support/.
Best Regards,
RubikThemes Team
Hello I just installed this theme but it failled (an error): “There is no style.css stylesheet” Altough I CAN SEE IT in the folder. Why it says that? What do I do noW?? Thanks in advance.
Hi,
This is the HTML template for developers so it doesn’t have the style.css.The WordPress theme is on this page: https://themeforest.net/item/exploore-travel-exploration-booking-wordpress-theme/16170990
Best Regards,
RubikThemes Team
Oh no!! This was confusing! I didn’t even see this real version. So, please compensate the amount of template $10.62 plus support $6.38 + $6.38 that I bought accidentally twice (!) Then I’ll buy this real one immediatly. Okey? Thank you so much.
Hi,
We can only give you a refund if you haven’t download the item https://themeforest.net/page/customer_refund_policy. If you have downloaded this version then we can only make an exception for refund if you’ve also bought the WordPress version
If you do intend to buy the theme then please purchase and then request a refund for this at https://themeforest.net/refund_requests/new
We hope for your understanding
RubikThemes Team
I bought this and realize its not a wordpress theme. I have no idea what to do with these html files.
Hi,
This is the HTML version for developer.The theme is on this page: https://themeforest.net/item/exploore-travel-exploration-booking-wordpress-theme/16170990
We’re sorry but we are not responsible that you bought the wrong version.
Best Regards,
RubikThemes Team
I did not say you are responsible. I would love to have a refund in order to purchase the WordPress version. Apparently, i got caught up with the lower price without reading the description.
Hi,
Please first purchase the WordPress version then go to https://themeforest.net/refund_requests/new to request a fefund. There will be someone to review and refund your purchase.
Best Regards,
RubikThemes Team
If i have additional funds, would i be asking for a $23 refund. Would I make a fool of myself publicly by asking for the refund to go purchase the WordPress version?
Hi,
Sorry for our misunderstanding. According to https://themeforest.net/page/customer_refund_policy you’re not eligible for a refund. Our previous comment were meant to be an exception if you’ve mistakenly bought both the theme and the template.
Best Regards,
RubikThemes Team
Is there any suggestion on how to convert these files to WordPress? Is that possible at all? Right now, these files are useless.
Hi,
It’s possible, not only Wordpress but other CMS as well. There are instructions, resources available online. However, as we mentioned, you will have to know how to code or hire someone to do it if you don’t.
Best Regards,
RubikThemes Team
I just purchase the WordPress version. May i have the refund for the HTML files?
Hi,
Please request a refund here https://themeforest.net/refund_requests/new and there will be someone to provide you with a refund.
Best Regards,
RubikThemes Team
It’s been about two weeks since I requested a refund. I still have not received it even though there is a notification that the refund was approved. I would like to have this refund ASAP as when I was making the purchase, there was no issue in that process.
It’s been about two weeks since I requested a refund. I still have not received it even though there is a notification that the refund was approved. I would like to have this refund ASAP as when I was making the purchase, there was no issue in that process.
It’s been about two weeks since I requested a refund. I still have not received it even though there is a notification that the refund was approved. I would like to have this refund ASAP as when I was making the purchase, there was no issue in that process.
Hi,
Your refund request was approved 13 days ago. Please check your Envato credit balance. If there’s any issue please contact Envato for support.
https://imgur.com/9g5COEl
Best Regards,
RubikThemes Team
Why wasn’t it refunded to my original method of payment (PayPal)?
Hi,
I am not too sure about this either. I also assumed that it’s refunded to your original payment method. Our task was to approve the refund and the rest is Envato’s work. As mentioned, it’s best if you contact Envato for this issue.
Best Regards,
RubikThemes Team
Hi,
We saw that there’re others that encounter the same issue https://forums.envato.com/t/how-to-withdrawal-refund-amount/181917 https://forums.envato.com/t/return-to-paypal/128176You can have a look and contact Envato support.
RubikThemes Team
Hos do i add additional persons to a booking? All i see are max adult, child and infant. Once i reach the max number of persons, i cant add additional persons. Example: Hotel suit – $350 per night, max adults – 5…. However, what if i want to charge $75 per additional persons?I cannot see this feature.
i already buy but i didnt get the 404 forest picture
Themeforest comments section is meant for pre-sale inquiries and generalities only. Please do create a support ticket using the link below and our team is very happy to assist you.
Click http://rubikthemes.com/support/ To Get RubikThemes Support
We look forward to helping you! Thank you. RubikThemes Team.
Hi. This is the second time I am posting this. do you have a “flights results” page? like you have hotels results and tour results.
Sorry we do not have flighht pages. It is not supported as it is a very huge system to maintain 3rd party partners.
Hope you will understand the situation!
Thanks!
is this theme supports RTL
Hi ahmedkalu1401,
This is HTML and not support RTL, you can try our WordPress version at https://themeforest.net/item/exploore-travel-exploration-booking-wordpress-theme/16170990, which supports RTL.
Thank you & have a nice day!
Is there any update in the future?
Hi canomi,
We will just update WordPress theme at https://themeforest.net/item/exploore-travel-exploration-booking-wordpress-theme/16170990, not going to update this HTML template.
Thanks for your understanding!
Best regards,
Your demo is not working, I have purchased theme. From where I have to correct Google map. it is showing “for developing purpose only”
Hello sunil_m,
Thank you very much for purchasing our theme and for your patience. Themeforest comments section is meant for pre-sale inquiries and generalities only. Please do create a support ticket using the link below and our team is very happy to assist you.
Click http://rubikthemes.com/support/ To Get RubikThemes Support
We look forward to helping you! Thank you.
RubikThemes Team.
Hello, this theme must to fix some things, compressed pictures (for example) on cruises are loading extremly long. We have optimized site and have good rate on gtmetrix and other sites. Here is screen: https://ibb.co/dMKutp and this is very bad user experience for booking holidays. Also if on cruises select revolution slider in header content type can’t check back to default and I and to change it in database
Hello digitalkompas,
Themeforest comments section is meant for pre-sale inquiries and generalities only. Please do create a support ticket using the link below and our team is very happy to assist you.
Click http://rubikthemes.com/support/ To Get RubikThemes Support
We look forward to helping you! Thank you.
RubikThemes Team.
Hi guys!
I’m interested in your Exploore template. Is it possible to integrate XML connections, such as Hotelbeds or Tourico for example? (in that case, my webmaster would do that).
Look forward to hearing from you soon.
All the best.
Hi guillermocharafedin,
Thank you for your interest in our template. This is just an HTML template, we just provide a design with HTML. We have no logical flow, integration or so. So you can do whatever you want with our template. If you have a developer with you, please ask him about this as this will depend on their expertise.
Thank you and best regards, RubikThemes team.
I just bought the theme and Wordpress is saying the theme is missing the style.css stylesheet. How can I get that? Where do I find this file?
Hello envatoeng21,
Thank you very much for purchasing our theme. A common issue that can occur when installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix here: https://help.market.envato.com/hc/en-us/articles/202821510. If the problem still persists, please tell us.
Thank you and best regards, RubikThemes team.
I want to by this template, however I prefer wordpress html to this demo, can i buy wordpress demo html?
Hello canomi,
Wonderful to have your interest in RubikThemes. You can buy our Wordpress version here:
https://themeforest.net/item/exploore-travel-exploration-booking-wordpress-theme/16170990?s Thank you and best regards, RubikThemes team.I mean I prefer Html version of wordpress, clean html of wordpress, I think it’s full html version. Can I buy full html version like wordpress demo?
Hello canomi,
Sorry, we do not have such version yet.
Thank you and best regards, RubikThemes team.
Can i wait this version? Is it available in the future?
Sorry, we do not have any plan to make this version yet. Please take a look at other themes from us. You might find something that interests you.
Have a nice day, RubikThemes team.
Hello i bye this them i like it but i can not install them in wordpress. Produces an error: The stylesheet was not found.
what i can to do? thx
good afternoon! version does not support WordPress, please can you send me the correct version for WordPress. thank you very much. krestina82@libero.it
if I made mistake, I can pay the difference and change this theam for wordpress? thx, best regards
thx you for reply! I would like ask you if is it possible to add a search button “transfer” ? because it is in the HTML version and I did not see in the wordpress version. Does the Wordpress version of support the Russian language? thx. best regards
Hello kir5,
“thx you for reply! I would like ask you if is it possible to add a search button “transfer” ? because it is in the HTML version and I did not see in the wordpress version.”
We only make Transfer search button in HTML as a sample, we do not make it functional in the Wordpress version.
” Does the Wordpress version of support the Russian language? thx. best regards”
You can use a translation plugin or PO file editing to translate your site into Russian.
Thank you and best regards, RubikThemes team.
thx for reply)
why my comments not been posted
Do not try to click Submit Commit too fast. The system from Envato will prevent you to do that as it assessed what you did is spamming. Thank you!
Hi, I am looking to start a holiday hotel booking business for Sri Lanka. I have already registered my business, domain name and hosting. I am looking for a Wordpress theme to set up my website. your theme looks very good. I have few questions before I purchase. 1) I noticed it has tours and Cruise and rent cars. Even on the search option. Can I customize this only for Hotels/Accommodations only? 2) Does it allow hotel owners to sign up and list their property? Or do I need to list them? (as admin) 3) What are the payment options? Does it support Stripe and Paypal? 4) When a booking is made and customer makes the payment. Who receive the money? Does it go to hotel owner or Admin(me)? 5) I saw it has options to pay the full amount or a deposit. Can it be set up for all the bookings only deposit to be paid. 6) Can the deposit amount be change to a percentage of booking. (ex 10% or 12%) 7)Does the hotel owners and guest have dash boards where they can check their bookings received and bookings made. 
Can you explain how the booking process works. Is it as follows. a) hotel owner list the accommodation.(Does a email come to admin a new hotel/ room is listed) b) Guest come and make a booking. c) email goes to hotel owner and guest and admin regarding new booking. d) Hotel owner logs in to his dash board and approve/decline booking e) Guest and Admin receive email regarding booking confirmation/decline. f) if booking is approved. guest logs into his dash board and pay the booking fee/deposit g) email goes to Admin, hotel owner and guest with booking detail and confirmation. 9) Is there a dash board I (Admin) can see all the bookings. Where I have admin control. Thanks
Hello wmdsfdo,
Sorry for the late reply to you:
“1) I noticed it has tours and Cruise and rent cars. Even on the search option. Can I customize this only for Hotels/Accommodations?”
Yes, you can customize as you mentioned. However, it would take some modification in the code as cruise and rent cars made exclusively to those subjects.
“2) Does it allow hotel owners to sign up and list their property? Or do I need to list hotels?”
Our theme aims to the hotel owners or tour operators. If you mean your site supports many hotel owners at the same time, you can consider using the plugin Woocommerce multi-vendors.
” 3) What are the payment options? Does it support Stripe and Paypal?”
Yes, you can use both stripe and paypal as it is supported by the integrated Woocommerce plugin in the theme. This plugin also supports direct bank transfer, after purchase payment and many other methods with third-parties plugins. You can research more about this plugin.
“4) When a booking is made and customer makes the payment. Who receive the money? Does it go to hotel owner or me?”
By default, the money is received by the input accounts in Woocommerce plugin. You can manage many accounts to receive money by Woocommerce multi-vendors plugin.
“5) I saw it has options to pay the full amount or a deposit. Can it be set up for all the bookings only deposit to be paid. “
Sorry, we did not get your idea.
“6) Can the deposit amount be change to a percentage of booking. (ex 10% or 12%)”
Yes, you can edit the percentage of deposit amount from admin dashboard.
“7)Does the hotel owners and guest have dash boards where they can check their bookings received and bookings made.”
The dashboard should be for hotel owners and admin only. As we mentioned above, this theme is for hotel owner Guest will have their cart page to manage the bookings.
“Can you explain how the booking process works. Is it as follows. a) hotel owner list the accommodation.(Does a email come to admin a new hotel/ room is listed) b) Guest come and make a booking. c) email goes to hotel owner and guest and admin regarding new booking. d) Hotel owner logs in to his dash board and approve/decline booking e) Guest and Admin receive email regarding booking confirmation/decline. f) if booking is approved. guest logs into his dash board and pay the booking fee/deposit g) email goes to Admin, hotel owner and guest with booking detail and confirmation.”
Simply, the client books the tour and pick the payment method. They will then automatically receive a confirmation email. After the client pay for the booking, admin can see their payment status and confirm their booking. You can try more on our demo site.
“9)Is there a dash board I (Admin) can see all the bookings. Where I have admin control. Thanks”
You can manage all the bookings with Woocommerce plugin from the admin dashboard.
Hope this help! Rubikthemes team.
Hi, I am looking to start a holiday hotel booking business for Sri Lanka.
I have already registered my business, domain name and hosting. I am looking for a Wordpress theme to set up my website. your theme looks very good. I have few questions before I purchase.
1) I noticed it has tours and Cruise and rent cars. Even on the search option. Can I customize this only for Hotels/Accommodations only?
2) Does it allow hotel owners to sign up and list their property? Or do I need to list them? (as admin)
3) What are the payment options? Does it support Stripe and Paypal?
4) When a booking is made and customer makes the payment. Who receive the money? Does it go to hotel owner or Admin(me)?
5) I saw it has options to pay the full amount or a deposit. Can it be set up for all the bookings only deposit to be paid.
6) Can the deposit amount be change to a percentage of booking. (ex 10% or 12%)
7)Does the hotel owners and guest have dash boards where they can check their bookings received and bookings made.
Can you explain how the booking process works. Is it as follows.
a) hotel owner list the accommodation.(Does a email come to admin a new hotel/ room is listed)
b) Guest come and make a booking.
c) email goes to hotel owner and guest and admin regarding new booking.
d) Hotel owner logs in to his dash board and approve/decline booking
e) Guest and Admin receive email regarding booking confirmation/decline.
f) if booking is approved. guest logs into his dash board and pay the booking fee/deposit
g) email goes to Admin, hotel owner and guest with booking detail and confirmation.
9) Is there a dash board I (Admin) can see all the bookings. Where I have admin control. Thanks
Hi wmdsfdo ,
This is an HTML template only, so you can base on that and create/devlop on your own.
Thank you!
can i add 2 or 3 slider.. ??
Hello shiyanthan,
Thank you for your interest in another theme from us. You can as 2,3 sliders or more as you need.
Thank you and have a nice day! Rubikthemes team.
