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Changes and page edits don’t seem to be updating/working. Is it just me?
Please submit a support ticket on the below-given link. So we will check and help you to fix the issue.
Hello, do you have a hook to change the excerpt length in articles created in Tatsu? In my case it’s the blog style 4 module, and I insert the “more” tag in the text, but there are still only 30 words and I need more.
Hello, since the last version of Metabox (5.6.9) Exponent makes an error message which disturbs the display of the admin worpdress
Warning: Declaration of RWMB_Sidebar_Field::query($field) should be compatible with RWMB_Object_Choice_Field::query($meta, $field) in /home/clients/c916262d399c9e1d3018b6634561ccc0/sites/imagieprod.com/wp-content/plugins/meta-box/inc/fields/sidebar.php on line 38
I deduce that this is related to Exponent because on Ohine there is not this message
I don’t want to open a ticket because this happens on my 18 sites with Exponent…
More specifically, this happens on all Exponent in php 7.4 hosted at Infomaniak. And if I switch to phph 8 it’s worse, wordpresse sends a fatal error
Ok i open a ticket
We have received your ticket and one of our support person will reply to your queries soon.
Trying to install plugins and I get this error:
PCLZIP_ERR_BAD_FORMAT (-10) : Invalid archive structure
Having nothing but issues with this theme. Plugins and theme won’t update. Contacted support and still not fixed.
We have received your ticket and our team is working on it. I will let you know once it is fixed.
Your demos page is not working again. Please fix!
We are aware of this issue and our technical team is working on it. I will let you know once it is resolved.
Hello, I have another request regarding woocommerce support. The similar products option displays completely randomly and mixes categories when it is supposed to have a logic. How to disable this theme option?
I would like to translate the term “Categories:” in the product sheets, but this term does not appear in the theme with Loco Translate. Can you do an update or offer me a php snippet? Thanks
Hello, the zoom function when hovering over the image of the products does not work as advertised on my site. This only works with variable products and not with single products. It doesn’t bother me, but I would like it to work with simple products too.
Hello, I need to translate two words that I can’t find with Loco translate in the theme: the words ‘select options’ in the product display module.
Can you please share the page link.
Hi it was because of a plugin, and it came back in my language by disabling it.
Hello, can you fix the empty cart page? because here is the result… https://prnt.sc/Fp3LkY7MfmF5
And no way to customize this page (nor any of woocommerce) with Tatsu…
We are aware of this issue and it will get resolved in the upcoming theme updates.
Purchaser here who is just breakig this theme out of the box.
In the footer I have a red text error that I cannot remove that states:
Cross Domain Access of SVG is not allowed. Please upload the SVG file to your site.
Can you please help me to remove this.
Can you please share the website link so I will check for the issue.
Yep, you can see this on danielsweatpants.com at the bottom left footer.
How can I make the slider work in my Mobile theme? Everything is set but some way I can’t get it working..
Need a way to use google fonts with local files due to GDPR please
You can load google fonts from your server using the typehub settings.
Please check below-given screenshot link for your reference and follow it.
Hope your issue will get resolved. Let me know if you need more help.
Is this theme support Wordpress 6.x as its not mentioned. Please let us know
Yes, the theme is compatible with WordPress 6.x. If you face any issues with it then please let us know.
Thanks we are asking so we can buy it
Hello, how to translate the word “by” in the blog module? I searched with Locotranslate and nothing in the Exponent theme
Please follow the below-given screencast link and then check.
If you still face the same issue then please submit a support ticket here. https://help.expresstech.io/help/1720028511?envato_item_id=9545812,
Hello. My purchase code doesn’t work. Why?
Would be really nice if you had a place to download plugin updates. My server host does not allow automatic updates on the WP panel, so I can no longer use any of my Exponent themes—because I can’t download Tatsu 4.3.1 for example. Really annoying.
I request you to please follow the below-given link for plugin update instruction.
Let me know if you need more help.
The link to the demo site is no longer working. Please fix that. https://exponentwptheme.com/
Thank you for acknowledging the issue. This issue is fixed now please check again.
I’m a little confused..is this elementor compatible yet? It says it is, but it says it uses another builder instead on here.
The exponent is compatible with elementor means you can use elementor with this theme. The Tatsu page builder comes with the theme by which all the pages are designed.
Hi & thx for the best theme around!
Is there a way to install and use the integrated Google Fonts locally?
Normally, Type Hub uses them from the Google server. But you increasingly get data protection problems with it.
I’ll take your response as feedback, and will discuss it with our team and try to add this feature in our future upcoming releases.
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