I've encountered a critical error with the theme while trying to make customisations, resulting in my entire website going down. I've sent two emails over the past two days, but I have not yet received a response. Having recently paid for extended support, I didn't anticipate such a delayed response to a critical issue affecting my website.

there are no instructions on how to change the header image on every page.....waste of money. i'd like a refund

quick, helpful support. VERY much appreciated!

Support is top notch!

Excellent support for our team when we needed to transition a live licence.

The TATSU editor is also excellent and quick for building attractive sites.

I uploaded it and absolutely nothing happened. I paid $60 for a blank theme!

Customer support is great. I just had an issue, i spoke with the team and they got back to me and sorted it out from within my plugin within an hour. Great.

Great support; thanks Sumit.

Team was very quick to resolve the issue i had with the theme. Thank you.

so far solid theme and very clean and useful.

Great Theme and very,very good customer support!

Great Support, great Theme. Thanks

the best design i've ever worked with

Really flexible theme with the power of Tatsu page, header and footer builders.

Customer support is fantastic too, they go above and beyond to help.

Customer support has prompt replies and are very helpful.

Very good customer support. I had an issue with user permission and it was fixed by their customer service in less than 1 hour. This is in line with my previous experience as I purchased this theme for 2 different sites and needed help the first time round, too.