24 comments found.
Hi there, your live preview is not working? Do you have live chat?
exporso.myshopify.com refused to connect.
HI! We mistakenly bought this template. We ask you to return the money and cancel the purchase of the template- https://themeforest.net/item/exporso-bike-parts-store-shopify-theme/22427746 We thought that this theme was intended for WooCommerce, we did not pay attention to the name of the theme.
Hello, I would like to buy this theme to use in my shopify tire store. Can you add a tire size filter to the top of the page? and for how much? thanks
Please, contact our support team. They will assist you. Support link – https://hasthemes.com/contact-us/
Hi we used this theme on our shopify while we met a problem with the Cell-phone view of the theme. The problems is “reCAPTCHA” could not response successfully when we tried to verify on the cellphone site page.
Please, contact our support team. They will assist you. Support link – http://hasthemes.com/contact-us/
To Whom It May Concern:
It is my pleasure to write here for you.
I ordered the Export – Car Parts & Auto Accessories Store Shopify Theme from your side, but we have issues that need to be solved, so could you send me your email address, then I can send you attachments visa email, thx.
Please contact our support team – https://ticket.hasthemes.com/ They will assist you.
HI There, I have purchased your theme but i am having issues with the background banner images that I have setup duplicating. do I need to use a wider image or can this be fixed? our website for you to check what i mean is www.smithandellis.co.nz and password is michael
Please contact our support team – https://hasthemes.com/contact-us They will assist you.
Hi! Yesterday I bought your theme. But I didn’t know that it’s Spotify theme, I thought that it’s Wordpress theme. Maybe I can install this theme in wordpress or it’s immposible? I never worked with Spotify, so it’s problem for me! I didn’t need that…
Hello, how to make the slideshow in the home page automatically play? I mean to change automatically the image each 3 seconds let’s say?
Hi, Please create a support ticket here http://bootexperts.com/support/. Thank you.
Hello, I was just wondering if I can alter the home page slider/carousel so it has a timed roll through of the images instead of users having to click to see the next one? Thanks in advance
Yes, by default there is no option. Please create a ticket here https://bootexperts.com/support/
Hi i got really confused and it was late the other day i bought your theme but i only use wordpress which it is not for, can i get reimbursed ? thanks.
Hi, We’re sorry to say that according to ThemeForest policy we can,t provide the reimbursed for any mistaken purchase. https://themeforest.net/page/customer_refund_policy Screenshot: http://my.jetscreenshot.com/28818/20170117-dn2f-49kb I hope, you can understand. Thank you.
Theme forest says otherwise and tell me its up to the vendor, you. No i do not understand if you buy something by error and do not use it you should get refunded, not doing so exposes your company to bad reviews online. Please refund. Thanks
We are sorry to say that we could not make a refund for any mistaken purchase.
Hi I need the menu to allow more than 3 layers of nested menu can this be done Thanks
answer it here then
Sorry for late, Please create a ticket here https://bootexperts.com/support/
Is it Possible to have more than 3 Options/Variants as some of my product range needs around 5-6 options.
Hi, By default you can not use more than 3 options/variants. To use more you to use apps. Apps link is https://apps.shopify.com/search?q=product+options Thank you.
What would work best with the template fo the options on the left navigation ?
You can check the apps and choose best one for you
Hi, I seem to be having issues getting the description of products to show up on the individual items page. I have compared the code and everything seems like its in order but its just not inserting the text from the product description onto the item page. Anything you can think of that I should be checking? Thank you for your assistance. Krystle
Hello,
We will update this product and fix it within 2/1 day. Please wait.. or create staff account. Staff account mail – https://bootexperts.com/support/
Thanks
I submitted a ticket and your Team has replied to let me know that I needed to use [short_description], [/short_description] and [product_description],[/product_description] tags in the product items description text. That worked perfectly, thank you.
Fine. Feel free to contact us any time
Congratulations! Nice theme, Good Luck with sales
Thank you.
Congratulations! Good Luck With Sales
Thank you.
Hello
Your products are awesome.. GLWS
Thank you.
Very nice work, GLWS
Thank you
Congratulations! GLWS
Thank you
Congratulations! Good Luck With Sales
Thank you
Congratulations for this awesome template.
Thank you