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185 comments found.

I have attempted to sign-up for an account through your support system, but I never receive the email containing a password. The install of this theme has not gone as smoothly as other themes I have purchased from themeforest and I need assistance. I installed the theme, but I am having difficulty activating the required plugin – SiteOrigin Widgets Bundle. When attempting to activate, the following error message appears:

Plugin could not be activated because it triggered a fatal error.

Warning: include(/home/content/a2pewpnas01_data04/82/4116082/html/wp-content/plugins/so-widgets-bundle/base/base.php): failed to open stream: No such file or directory in /home/content/a2pewpnas01_data04/82/4116082/html/wp-content/plugins/so-widgets-bundle/so-widgets-bundle.php on line 24

Warning: include(): Failed opening ’/home/content/a2pewpnas01_data04/82/4116082/html/wp-content/plugins/so-widgets-bundle/base/base.php’ for inclusion (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/a2pewpnas01_data04/82/4116082/html/wp-content/plugins/so-widgets-bundle/so-widgets-bundle.php on line 24

Warning: include(/home/content/a2pewpnas01_data04/82/4116082/html/wp-content/plugins/so-widgets-bundle/icons/icons.php): failed to open stream: No such file or directory in /home/content/a2pewpnas01_data04/82/4116082/html/wp-content/plugins/so-widgets-bundle/so-widgets-bundle.php on line 25

Warning: include(): Failed opening ’/home/content/a2pewpnas01_data04/82/4116082/html/wp-content/plugins/so-widgets-bundle/icons/icons.php’ for inclusion (include_path=’.:/usr/local/php5_6/lib/php’) in /home/content/a2pewpnas01_data04/82/4116082/html/wp-content/plugins/so-widgets-bundle/so-widgets-bundle.php on line 25

Fatal error: Class ‘SiteOrigin_Widget_Meta_Box_Manager’ not found in /home/content/a2pewpnas01_data04/82/4116082/html/wp-content/plugins/so-widgets-bundle/so-widgets-bundle.php on line 759

I was able to find another user posting about the same issue, where you indicated that they should deactivate the Livemesh SiteOrigin Widgets, then to activate the SiteOrigin Widgets Bundle. This too was attempted and I received the the same fatal error.

Please disregard. I deleted the theme and re-installed. The error code did not appear this time.

Pls send us an email via profile page contact form – and provide us the email id or user id used to signup for support forum. We will activate the account and email you back the access details. Thank you.

Updated to v3.6 and now my Revolution Slider is broken. Tried to insert it as a widget into the Home Page Slider Area, but that doesn’t work either. In Appearance/Widget it says the slider is activated. In the Slider Revolution tab it says it is NOT activated and I need to pay. Tried to “Manage with Live Preview” in Customize, but Home Page Slider Area isn’t represented: “Your theme has 9 other widget areas, but this particular page doesn’t display them. You can navigate to other pages on your site while using the Customizer to view and edit the widgets displayed on those pages.”

Any ideas?

Pls ignore the activation part – since you have a developer license, you cannot activate the revolution slider. The slider should function fine even without activation. It is hard for me to say what’s going on -is it possible to share temporary access details here -

We will be happy to take a look and fix the issue on your site? Looks like a configuration issue which can be fixed easily. Thanks

Just wanted to pass along a note from a plugin author, whose plugin doesn’t seem to play nice with Extinct, just in case you were unaware.

“They are using Option tree framework for theme settings. We are also using the Option Tree for settings. But it seems like their integration of option tree might be flawed. Option tree provides different methods for integration with theme or plugins. If it is not properly integrated then any other instance of option tree would cause conflicts.”

I checked and I don’t see how we could integrate Option Tree differently. We have just followed the integration recommened by the Option Tree documentation. BTW, can you pls name the plugin. We will check if it is worth our time to play nice with it or may be we can suggest another plugin which might meet your needs. Thank you.

Hey there. Sure, happy to share. It could be the plugin at fault too, who knows, just wanted to mention it in case something was implemented wrong. I found another solution, but if you’re interested, the plugin is Simple Link Directory. Activation renders the admin area unreachable with an http 500 error, tested 3x.

Will check. Thanks again.


hiinxy Purchased

Hi, i am using Extinct theme plus WooCommerce… WooCommerce product images don’t open in a lightbox. I have just checked your theme demo page and that is the case there too. Can you advise why this is? Thanks Dave

Pls open a support ticket in our support forum We will take a look.

Thanks for reporting this to us.

Hi, just wondered if the theme supports PHP7?

Yes it does. Thanks for your interest.