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854 comments found.

How can I change the title tag so it is compatible with the SEO-plugin from yoast?

Hi JoeBerlin,

Thanks for purchasing my theme! I really appreciate it!

The latest version of the theme has an updated title tag for WordPress 4.4 and Yoast. It now uses the new way of handling the title tag. What version of the theme are you using? What issues are you seeing with Yoast?

To provide you with more efficient support, I ask that all questions be asked on our Support System. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Get Support

Andre

Hi Themewich team

I bought the theme ExtraNews Twice – Aug 2014 and Nov 2015. I would like to make these 2 websites to look more similar, but now I forget how to modify the theme and I have no idea why I can no longer browse the support forum to see the solutions that I asked long time a go.

Hi Radius,

We switched to a new support system, but you can still access your old topics if you like. You can find them by first logging into Themewich here:

https://themewich.com/theme-support/

Then scroll to the bottom of the page and you’ll see on the sidebar at the bottom there’s a button that will take you to the old support archives.

If you have any questions, you can always ask me too! I’m happy to help.

Let me know if you need any additional assistance.

Andre

This is what i was looking for!

Thanks Andre

is missing the word * By * to be able to translate

how to remove Default Share?

Hi Rzxbr,

Thanks for purchasing my theme! I really appreciate it!

Thanks for letting me know. This is with the one-column layout for posts when the are loaded on the homepage, correct? I think that “by” was accidentally put in there. I’ll have to update the theme to fix this. Let me know if this was the correct spot.

To remove the default share, you can first disable it for all new posts by navigating to Theme Options > Posts and turn the “Default Share Style” to “None”. All new posts will not have the share style enabled.

To remove the sharing style from existing posts, you can either edit the individual posts and change the sharing style to “none” on the edit post screen, or you can add some custom css to hide it if you have a lot of posts. To do that, add this to your custom css box in Theme Options > Customize:

.share, .minimalsharewrapper {
display: none;
}

To provide you with more efficient support, I ask that all questions be asked on our Support System. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Get Support

Andre

co-ro

co-ro Purchased

Update notification sent today, still no download?

Seriously guys, this is wasted time…

Whoops, I think thats my mistake. Somehow the version didn’t get updated. I’ll look into it. It should be the latest version with the updated socialfans counter plugin and page title updates. Let me know if you’re not seeing that when you download and update.

Andre

co-ro

co-ro Purchased

Hello Andre,

now everything as it should be :-) thumbsup

Awesome! :)

Andre

jotap06

jotap06 Purchased

Hi Guys, i need work with a new AdServer that the code is in html5. Where i need to put the script from the AdServer to load the Interstitial Player in the home page and the intext player in all the other links? Thanks for your help

Hi Jotap06,

Thanks for purchasing my theme! I really appreciate it!

Customizations and integration with third party plugins are not covered under support for the theme. You’d need to seek the help of a developer for customizations and integrations.

To provide you with more efficient support, I ask that all questions be asked on our Support System. If you have any issues setting up the theme, or you think you found a bug, feel free to start a new thread over there and I’d be happy to help! Thanks!

Get Support

Andre

Jkondik

Jkondik Purchased

Hi,

I have a question about the menu and posting. I’m trying to build different menu categories in the top menu bar. I can create those categories just fine, but then I want certain posts that fall under those categories/topics to be placed on that page. I cannot seem to accomplish this. All I can do is add that post under a category in the latest post widget.

Can you advise? Thank you

Hi Jkondik,

Thanks for purchasing my theme! I really appreciate it!

WordPress actually automatically creates individual category pages. Any posts you have with that category automatically appear on those pages. Then you can add those automatically generated category pages to your menu:

http://docs.themewich.com/article/68-how-do-i-add-a-category-skill-filter-page-to-my-site

To provide you with more efficient support, I ask that all questions be asked on our Support System. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Get Support

Andre

stef_80

stef_80 Purchased

Hello, first of all – great theme – I love it. So far everything was fine. Right after the latest version of the them came out I haven’t been able to translate even a single string :(((( can you tell me what is the problem? I am using Loco Translator which so far was absolutely flawless…

Hi Stef,

I’d be happy to help, however, it looks like your support has expired. You’ll need to renew your support to continue to receive help.

http://themeforest.net/item/extranews-responsive-news-and-magazine-theme/

Thanks!

Andre

stef_80

stef_80 Purchased

Heh Andre,

great logic my friend – it was working and after your update it stopped. May be with the next update you should change compatibility with more plugins so we all have to pay this so needed “support” :) I’d rather switch to Avada and get serious. Thanks for the tip with the renewal and the help mate. Good luck

Hi Stef,

So sorry for your frustration. Unfortunately, I don’t have any control over support expiration/timelines. This is something Envato instituted for ALL authors (even the Avada author). I’m only trying to play by the rules.

I don’t have any other reports of translation issues for this theme – typically we try to fix all bugs as quickly as possible. After your comment I tested translation again with the latest version and it’s working fine on my end. This leads me to believe it’s an issue with your specific setup. I’m happy to help you troubleshoot, but I can’t provide support until it’s renewed. Again, this isn’t my decision, but a rule instituted by Envato. I hope you understand.

Andre

Hey there…long time fan of your theme! :)

Quick question – Any chance you can please consider incorporating a ‘User Rating’ feature into your built-in Easy Rating System?..

This small additional feature would really add a lot more value to the themes rating system, which already is really good – but including this would help set it over the top!

It would be great to see this theme continue to evolve and gain a some new additional features.

Thanks!

Hi WPDragon,

Sorry for the delay! I must have missed your question somehow! :/

Definitely will add this to the feature requests and visit this on the next update.

Thanks again!

Andre

chriswp

chriswp Purchased

Hi there. I have been using your theme for quite a while and I really like it. However, no matter what I do the topbanner doesn’t resize on a mobile if its a GIF or html5-banner. Any suggestions? The site in question is oddsfan.dk.

Hi Chris,

Sorry for the delay! I must have missed your question somehow! :/

It looks like the banner is resizing on my end. Did you get this resolved or did you still need assistance!

Andre

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Hi, I just have a quick question…hopefully, you can point me in the right direction or have some possible insight on this. :(

I just noticed all my ‘active’ widgets in the backend admin (under Appearance) are no longer showing…It also does not allow me to select any ‘available’ widgets from the right side of the list.

However, everything still looks correct on the front end with all the widgets on the site.

Oddly, I can see everything fine on my Localhost (backend)...it seems this issue is only on the backend of the ‘Live’ site.

I am using the latest version of ExtraNews.

Any thoughts? :(

Hi WPDragon,

It could be a plugin that might be breaking widget functionality. Could you try deactivating all plugins momentarily to rule out a plugin conflict?

Also, did you know we have a dedicated support system? We answer all questions there first, so it’s the fastest way to get support. If you need additional assistance, feel free to start a new topic over there and I’d be happy to help! Thanks!

Get Support

Andre

Hi Andre,

Thanks for taking the time to give a quick suggestion on a fix (outside of the normal support forum)...your suggestion worked. :)

Keep up the great work! A+

Awesome! Let me know if you need any additional assistance.

Andre

Will you update to improve speed? Mobile score is 43/100 and desktop score is 55/100

Hi Eticket,

I’m not seeing any purchase data for this theme. Are you sure you have the correct theme?

Andre

Hi, Can I make the homepage more than 9 grid posts, something like 20 or 30 grid posts

Hi Couldapi,

Thanks for your question! I’m happy to help.

ExtraNews only has the built-in option for up to 9 posts in the grid. You can do more, but you’d need to make some modifications to the theme. Customizations go beyond the scope of the support policy, so you’d need to seek the help of a developer with this.

Let me know if you have any other questions!

Andre

Hi there, i’m thinking of buying your theme but I want e-commerce at a later date….is it woo commerce compatible?

Hi Zed,

ExtraNews doesn’t have any WooCommerce integration built in. There are no current plans for WooCommerce with ExtraNews. The plugin will basically work with the theme, but you’d need to add some styles to get the layouts working. Customizations like this go beyond the scope of support for the theme, so you’d need to consult the help of a developer for something like this. If you’re looking for a News theme with built-in WooCommerce support, I would suggest Edition:

https://themeforest.net/item/edition-responsive-news-and-magazine-theme/7827441

If you use Edition, should you decide to add a shop it’s already built right into the theme.

Let me know if you have any other questions.

Andre

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