disgogo

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73 comments found.

It seems that star rating on comments within woocommerce is not supported by this theme. Do you have a fix for this? The stars appear for the user but on click nothing happens and they are not recorded to the database.

Hello,

The ratings are supported, let me check again to make sure everything is fine and i’ll get back to you.

Best

Hello,

The stars system is working but has indeed a styling issue. Until I release a theme update you can add this styles in Appearance >> Theme Options >> Custom CSS.

https://bitbucket.org/snippets/okthemes/zeaoKq

Thanks for letting me know, Cristian

Hi There,

I have some issues with loading the shop page. When the shoe pages loads, all the images are overlayed. When I refresh the page everything is okay (see the two images)

https://picload.org/view/daolrrli/1.jpg.html https://picload.org/view/daolrrlw/2.jpg.html

Another problem I have. The site isn’t loading on mobile phone. It always shows the loading bar but nothing happening.

Thanks for your answer.

Hello Sinan,

Seems to be a problem with the initial images loading. Please replace all code from /js/custom.js file with the one from here: https://bitbucket.org/snippets/okthemes/XedLGX and let me know if you’re still experiencing issues.

Thanks

Hello Disgogo

I replaced it and it seems to work now. I will get back to you if I have any problmes.

Thank you ;)

Ok, great to know that. Thanks

Hi, how to replace the wishlist on home with for example myAccount? Can find any Setting :-( Thanks in Advance and thanks for this great Theme!

Thanks, but I’ll need to investigate that more, I’m guessing a plugin is messing with the titles. Please send me a temporary admin login to support[at]okthemes.com

Best,

ok .. on its way :-)

Hi there,

I think soemthing changed with instagram Plugin, because I get the following erorr: Instagram has returned invalid data.

You also get this error on your demo page.

So let me know how to fix this.

Thank you :-)

Hello,

Thanks for your notice, indeed Instagram changed its API structure and for that reason, the Instagram JSON is not loaded correctly anymore. I’ll update the script in conjunction with the new API and release an update today.

Thank you once again, Cristian

Hi Thanks for your answer!

Hi I am using your theme and the instagram has just stopped working again i also cannot upload images at all. Please can you take a look

I have the same error as the person above. what is going on with this theme?

please can you fix this along with the images ? thank you

Hello Carolina,

Thanks for your notice, indeed Instagram changed its API structure and for that reason, the Instagram JSON is not loaded correctly anymore. I’ll update the script in conjunction with the new API and release an update today.

Best, Cristian

Hi, Cristian

I recognized a little problem at the checkout and login page. The buttons aren’t the same as yours in the template and as the buttons at the rest of the shop. (See attached pictures)

At the moment it looks like this: https://picload.org/view/dacooraa/3.jpg.html https://picload.org/view/dacoordw/4.jpg.html It should look like this: https://picload.org/view/dacoorar/5.jpg.html

What I have to do?

Thanks Sinan

Hello Sinan,

That means you have a javascript error on page, please send me a temporary admin login to verify what’s the problem.

Send the credentials to support[at]okthemes.com

Best

Hi,

I have some problem with the Instagram feed. I did also a Update from 1.2 to 1.3 but it still not working. The error is the same “Instagram has returned invalid data.” What can i do to resolve this..?

I figured out, instagram feed is working. :)

Great! You just have to update the plugins also.

Best, Cristian

Hello, working with your build has been great. I noticed someone had the same problem as me. The shop page product images are layering on top of, or overlapping each other. It will usually happen on the first load, both my laptop and my mobile phone. I saw that you posted a link in the reply to fix it and was wondering if I should do the same. Thanks in advance!

Hello,

Great to know you’re enjoying the theme. Regarding that fix, yes you should use it if you’re experiencing overlapping issues.

Let me know how it goes.

Best

Hi, I have a problem with the popup / newsletter with MailChimp. When you visit the site (www.esherfashion.nl) for the first time, MailChimp opens a popup to sign in for a newsletter. I want to disable it when you visit the site for the first time. I used the sing up form on another page on the site.

Where can i find the settings to disable it.

Hello,

Go to Appearance >> Theme Options >> Modal and disable it from there.

Best,

Hi

Is it possible to show a form to register customer at the checkout page. At the moment there is only the form to login as existing customer.

Thanks for your help

Sinan

Hi Cristian,

I already saw this option. But is it also possible to let the customer choose? So for example, if he wants to register he can activate a checkbox which opens the register form and when he doesn’t want to register he can order as guest?

Because I don’t want to force my customers to register.

Hello,

WooCommerce does not have this option and at the moment I cannot find a plugin to replicate that behaviour.

Can be done as custom development but I don’t think it’ll make much sense, you can leave Guest checkout on and inform the user to go to My account page (where he has login/registration forms) to register if he wants to.

Best,

Hi,

I have another Question. The Scrolling in the checkout page doesn’t work so well. When I leave a required field empty and want to press the place order button I will get error message in a red box. So far so good. The problem is, it doesn’t scroll to the top of the error message, so the customer doesn’t know what happende. Is it possible that it will scroll to the top of the error messages?

Thank you

For me it works with google chrome. But with the firefox browser I have this issue. The Error Messages dissapears under the sticky menu. I don’t know what the problem is. Thanks for you good support.

Hello,

I cannot replicate it, even on Firefox … Can you please send me your Firefox version? Did you tried to do a hard refresh?

Thanks

fz66

fz66 Purchased

Hello ,

Please I need your support,

I’ve downloaded the fabio theme last week, today I’m trying to make some personnalisation on my website and I want to change the font but it seems that it doesn’t work on :

Appearence - fonts - Heading font—

Thank you in advance

fz66

fz66 Purchased

Hello,

I need to add a store locator and a search icon next to my wishlist icon on the header and also a free shipping bar like this siteweb https://www.stellamccartney.com , Can I do this please without coding ? since I’m not familiar with code,

thank you

Hello,

You can add this plugin for store locator: https://wordpress.org/plugins/agile-store-locator/

You can set the shipping bar from Appearance >> Customize >> WooCommerce >> Store notice

Let me know how it goes.

Best

Hello, I put a free shipping info on the store notice as you said, I think it goes well, but I don’t know if I can make it directly above the header, like the website I sent you before https://www.stellamccartney.com/ma

here is my website http://zynebabouches.com/

thank you for your help

Hello, I contact you because I activated the ssl to have my secure site but ill there is a problem because it always displays the “i” Information or Not secured and my host 1 & 1 told me that it was a problem from the theme “FABIO”. They have installed a ssl plugging but it still does not work. Can you do something please? Thank you

Hello Catarina,

Can you please send me the URL of your website? Send it to support [at] okthemes.com

Best

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