139 comments found.
Hi,
The instagram feed is suddenly throwing up this error “Instagram has returned invalid data.” Is there a way to resolve this?
Hello there,
Instagram is not working on my site anymore, any chance you give me the last code for the file: class-fw-shortcode-fabio-instagram.php
Thanks a lot!
Santiago
hello !?
Hello Santiago,
The Instagram class from the theme will not work anymore because Instagram does not allow requests from unofficial apps. Keeping this in mind please install this Instagram plugin: https://wordpress.org/plugins/instagram-feed/ and connect it to your account following this steps: https://smashballoon.com/instagram-feed/free/
After you connect it, go to your Homepage and add the shortcode via a Text element in place of the old Instagram element.
If you need help I’m here to help.
A theme update will be available shortly.
Thank you
Hello I am planning to buy the FABIO theme, I am just concerned that the support and the error pages. I am also wondering if the theme is compatible with woo commerce plugins, visual composer or equivalent. I would like customize with a WP Bakery Page or Visual Composer.
I bought the item even though I saw that you are not really returning to questions but I am having problems to install it. It says the link has expired..?
Hello,
Please check this guide on how to fix “the ljnk has expired problem” – it’s a server limitation.
https://www.wpkube.com/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/Or unpack the theme and upload it to wp-content/themes folder via FTP.
Let me know how it goes.
Best
Hi Support Team,
I hope you can help. I bought WooCommers theme template and I have an issue with the main menu with product categories. basically displays with twice the name of the category. So I have the category “Male” but in the main menu is displayed as “MaleMale”. please let me know as I need to remove this issue ASAP. Many Thanks and I am looking forward to hearing from you soon.
Hello support team, if you can not answer the question of how to solve the problem, please contact me. my store is currently offline and instead of a quick upload to the new theme, I have a problem with the menu. I’m losing money now, so let me know if you know how to solve a problem or send a full refund.
Hello,
Can you please send me a temporary admin login to your wp installation? I have to check things out. Send the login directly to my email address support[at]okthemes.com
Thank you
done
Hello,
The admin login is not working for some reason (it does not recognize the email address) but until you send me a new one please add the following style in Apperance >> Theme Options >> Custom CSS:
#main-menu li a > span {
display: none;
}
It will solve the issue.
Thank you
Thanks all done and working correct now.
hi Support Team,
did you get me a message about an issue with the drop-down menu?
Yes, please check above. Thanks
Hello, I do everything as you show but I cant download the Awesome Demo. It gives me the log error
Hello Hasan,
I’m writing here as well.
I replied to your email on the 27th December asking you to send me a temporary admin login to check things out. Please send the credentials to support[at]okthemes.com.
Best
Hello. I bought the theme last week and am having a few small issues I would like to get resolved. I have some screenshots to show what issues I’m having. Could I email you?
Thanks
Thank you for your purchase. Sure, you can, send me the screenshots to support[at]okthemes.com
Best
Is this compatible with WC Vendors Plugin for multi vendors?
Hello,
Yes, the theme is compatible.
If you have any issues please let me know.
Best, Cristian
Hi, it seems the review stars and arrow icons are not working on this theme? Do you know how to fix this? Thanks, Matt
Dear,
I have at the moment 1 product in my webshop. This product have normally the sizes: 54 – 56 – 58 – 60 – 62. If i set size 54 on out of stock, it remains visible in the shop filter. Can you help me out with this?
https://www.ess-abaya.com/shopFabio Woocommmerce theme is compatible with ionos wordpress managed? What is the weight of the theme please?
Hello the theme I bought for my woocommerce Version 4.3.1 does not work I did not receive a response to my previous message and I would like assistance please
Hello,
What error message are you receiving? Send me a temporary admin login to check things out please. Send the credentials to support[at]okthemes.com
Thanks
I installed the child.zip file and the required extensions. The problem is solved. Thank you for your reply
Great!
Hello,
i downloaded the theme via envato elements subscription, it looks awesome,
is it possible to get advide please? I’m having a bug with the search bar, on mobile device you can’t close it by clicking outside of the box and there is no close icon.
Hello, I would like to ask how can I display on mobile devices shop categories in front of shop site, because If I added widget with filters, categories, every time on mobile is display in low part of shop site under the products, in pc display at left site… thank you very much
Hi,
I installed the Child file and when I modify the home page with Unyson the black social sharing bar below the slider disappears. I would like some help to sort this out please
Thank you
I bought the Fabio theme but I cannot remove the title of the products page “Archives” this is important for my store. I would like to know how to modify the title of the page of products Below you will find a screenshot. I did not receive a response to my previous message and I would like assistance please. https://imgur.com/a/2bsbYbt
hello! I need support for theme
Hi,
I would like to know if Fabio theme is compatible with WCMp plugin?
Thank you!
