95 comments found.
I’ve just bought this theme and when installing the DATABASE CRASH. I need a support now.
Hello,
Thanks for your purchase!
How do you mean the database crash? Can you send me a temporary admin login? Do you still have access to wp-admin? Send the credentials to support[at]okthemes.com and I’ll investigate.
Best, Cristian
Hello,
Just finished importing the demo. Please check and let me know if everything is fine.
Best, Cristian PS: I’ll moderate your post cause it contains sensitive info. I also recommend to change the password.
Thanks, i appreciate your hard work.
Hi @disgogo, there is a search bar in this theme ?
Hello,
Yes, it is. I just activated it from the theme options, you’re able to see it now: http://okthemes.com/fabio/
Thanks
Hello Fabio,
We have been working with you template for quite a while. I recently in noticed that over 80.000 of 400.000 Links in our Website and Store are internal nofollow links. A SEO expert told me that the reason for that might be the presettings in our wordpress template.
Do you have a solution to this problem or otherwise might have a suggestion what could lead to this problem?
Kind regards Kai Fedin
Hi,
My shopping cart page is auto refreshing all the time, I need some help! ^^.
Regards.
Hello,
Can you please send me a temporary admin login to your WP installation so I can see the problem? Send the credentials to support [at] okthemes.com
Best, Cristian
Hi,
I’ve upload my online shop, it works great on computers but I have many customers that are telling me that it doesn’t work on cellphones (and sometimes on computer), they only see the loading page (white page with loading line), and others it works great. What can I do please ? It is really annoying that more than half my customers can’t buy…
best regards
Hello,
Then, the best solution is to disable the preloader. Go to Appearance >> Theme Options >> General and uncheck “Site preloader”.
Thank you
Hello,
I am interested to this theme but before I buy this theme I want to ask a couple things.
1. Do I need to use another plugin for payment gateway or this theme already provide the payment gateway?
2. Can I put my instagram on this theme?
3. Can I change the color and the font style to whatever I want?
Thank you!
Hello,
Thanks for your interest in this theme, please find bellow the answers to your questions.
1. Yes, depending on which payment gateway you’ll use. WooCommerce has already integrated Paypal so if you’ll use that one you don’t need anything extra, but if you do please check the available payment gateways here: https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/ 2. Yes, you’ll just have to add your username
3. Yes you can, you can see the available design options here: https://imgur.com/a/QRPcjl0
Thank you
Hi, I have a problem with your template. It does not show the responsive footer. In the products when there is more than one product image you see mounts in the responsive
Hello,
Can you please share your website URL and show me what’s wrong? I’m not sure I understand. You can send me the website to support [at] okthemes.com if you don’t want to make it public.
Best, Cristian
Hi, is this template in english only? I’m looking for a template which I can use both for english and german version without lots of translating.
Hello,
Yes, the theme is in English only. To use it in German, you have to translate it …
Best, Cristian
Hi,
Is it possible to get the Demo Site through XML file? My server has an issue with PHP ZIP Module which Unyson Backup needs to be able to install the demo. Please if this is possible, kindly help out urgently. thanks
Hello,
Sorry but this is not possible. The demo import feature uses a different system to add the demo data, not the classic XML import.
I’m sure your hosting will be able to activate the PHP Zip module.
Let me know how it goes. If you still can’t get the module activated please let me know and I’ll try to install it through other means.
Best
Hi. Is this theme compatible with Woocommerce booking?
Hello,
The theme is compatible, but it does not have a style to match the theme. So, functionality wise, it will work without any problems but most likely you’ll have to do some styling.
Thanks for your comment.
Hello, one question, can i choose the order of the masonry elements in the store v2., for example, i need to featured some products, hence i need to show them bigger than the others, is this possible thanks in advance for your kind answer my friend.
No answer???
Hello,
At the moment, every third product is enlarged … You can however bypass this by targeting each needed product and setting a higher width with the help of CSS.
You’ll have to look for the post/product id, then add this class in Appearance >> Theme Options >> Custom CSS to enlarge them (for each product):
body.gg-shop-cols-3 .products > div.product.packery-grid-item.post-2089 {
width: 50%;
}
See this as well: https://imgur.com/a/fmETnau
Let me know how it goes.
Best, Cristian
Hi, this is Kerem from WPSelected. Hope you’re well!
We prepared a Winner Kit for the authors whose theme has been presented on wpselected.com. Inside the package; you’ll find a couple of banners for your item page, a WPS badge for your demo site and a few versions of our logo to use anywhere you wish.
Since you’re one of our previous winners, we want to send this kit to you too. You don’t have to link them to our site. Just do whatever you want! But please use them for your selected themes only.
To get your WPS winner kit, please send an e-mail us via the contact form on our profile page. And with your permission, we’d like to add your e-mail to our “Author Newsletter” subscribers list.
Hope to hear from you soon!
Hi, When creating section, the background colour is #f2f6f7 by default and i’ve changed it to white but it still remains the same. Thank you in advance for your help.
Will this Theme work on WooCommerce Version 3.5.1 ?
