The theme is awsome and the customer support really helpful. They helped me to install the theme correctly that is tricky for a beginner. They found solutions for things that I could not figure out myself.
No contact with the author of the Theme.
No support. I do not recommend.
If you are facing any issue with theme then submit a ticket with all your details at https://templatemela.freshdesk.com/support/home or directly email us on firstname.lastname@example.org so we can fix all your issue. We provide six months free support to any theme related bug.
For my webshop I thought it would be fun to do the entire process around it myself. It was a challenge, but I succeeded. I had chosen the Fabzy theme because it was most in line with my wishes. When installing the theme and preparing the webshop, I ran into some things that I needed help with. Every time I created a ticket for help, people responded super fast and the problem was resolved very quickly. This was super nice! I don't regret choosing this theme for a second! Besides the great support team, it is a nice template to work with if you don't have a lot of experience yet.