TemplateMela

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110 comments found.

Do you know that you are offering historical Revolution Slider 4.6 and the new version is 5.3? Version 4.6 is from May 2015!

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you for upgrade your slider.

Hi how do I change new products on the home page to show 2 lines?

Please submit a ticket with all your details at https://www.templatemela.com/support/ so our technical team will guide you about all your technical question or issue.

Comprei este tema e estou tendo problema para usar o Page Builder, ele simplesmente não funciona. Já entrei em contato com o fornecedor e nada de respostas

You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or issue.

Your demo page no longer work (problem with database connexion).

I installed the theme and followed the instructions strictly. No menu has been imported unfortunately, no footer widgets neighter.

For now i dont need to open a ticket, just need you to handle your demo page so I can look at it.

Thx

Yes, It was server issue. Now all our theme demo running perfectly. And if any issue with our theme then please feel free to contact our technical team with all your details at https://www.templatemela.com/support/

I posted a ticket on: Posted on: 21 December 2016 05:41 AM and still no reply

Can you provide your ticket id? https://www.templatemela.com/support/ so we can your ticket status.

Hey there! Your demo sites for this theme don’t seem to be working again. :( I can get to the “select a demo” page, but after clicking on any of the actual demos I get the dreaded “Error establishing a database connection” screen.

Yes, It was our demo server issue, Now all our theme demo running perfectly.

Hi!

Could you please tell me how to activate the green version – Kitchen Store?

Thanks in advance!

You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install theme on your server and guide you about all your technical question or issue.

Hi!

Please pay attention to the ticket [#FLA-215-12741] – it’s really urgent and the problem can be clearly seen on your demo, so it’s definitely a bug. “Loading” text is shown on the main image of an open product, when viewed on tablets.

Looking forward to a fast and efficient resolution of the issue. Thank you!

Already we have assign your ticket on first priority, so you will get update very soon via your ticket.

Hello,

I don’t know why, in some computers when I click on some toggle titles he redirects for strange websites… do you see? Please click in some random toggle titles in this page:

http://shoponlineracing.com/coferol/index.php/produtos/

Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you for any theme related issue.

Hello, why my product thumbnails is not showing correctly? http://smartstore.pt/coferol/produto/dobradica-invisivel-165kg-3d-coplan-245-jnf/

You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can help you.

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