I have been trying to install this theme for 3 days now. I also opens a ticket in your support site but now response for 2 days. I installed this theme a year ago and it dint give me any problem but this time around its hell just to get it to work.
I also Have a wonderful Idea for your theme. Since your theme uses so much Ajax it would have been wonderful if we could have a media player at the bottom of the page that will play on any page you go on and if you click another audio file it starts to play in the player. It would be good to have playlist too.
Thank you for the great tip – we’ll take that into consideration, although can’t say right now if it will be implemented. Cheers!
Hi, there’s any update of the theme and documentation ?
Cause they are from 2012 and it’s not posible do all that is showed on the demo, or if you have any guide of how to do that, please let me know, cause is imposible that you’re selling a outdated (Wordpress 3.3) theme like updated (Wordpress 4.2.4).
the last update is dated on 27 June 2015. The documentation, indeed, may be a bit outdated, as we’ve added some new options. Please let us know if you have any questions or issues at https://cosmothemes.zendesk.com/home by opening a ticket, and we’ll help you out gladly.
Have a great day!
I want to use this theme as a page on an existing blog where user can share photos with captions. Can you limit user generated content to just include photos with captions? Also, I would like user names to have the format First Name, Last INITIAL Is this possible?
Hi and sorry for the delayed response – we had some technical issues with the TF forum.
If the question is still up, please know that Facepress has options for enabling/disabling any front post type separately http://i.imgur.com/FcEcqzb.png
The name format I guess can be sorted out using a plugin or a simple functions.php custom function. Please let us know if we can help you with something else. Cheers!
Does support still alive?
Yes, of course, all you need to do in order to receive support is to open a ticket at https://cosmothemes.zendesk.com/home
is there a plan to give this theme an update? I use it for one of my long time sites and it needs to be updated to work best with the new wordpress version. Please let all of us that use the theme know.
Our demo is running on the latest WP version and no issues were reported so far. Let us know exactly what doesn’t work well for you so we are able to fix it.
I would be interested in purchasing zour theme, however I’m a little afraid it might not work, because of all the facebook content. Most of your visitors will be from within china mainland.
can you send us some example sites that are using the theme to check?
What do you mean by facebook content?
This is a good theme
can you give me a link to a demo where i can see the the following features
community building features ..such as feature to follow other users , member area – personal setting, profile,
Do members have a archive of their post along with the comments associated with from other users for thier posts
Does this theme support self hosted videos
can i see a sample video in order to see the video playing format
is this theme compatible with drag and drop content/ layout builders (which one would you suggest)
You can register on the demo version and see all those features yourself
Here’s the link: http://themeforest.net/item/facepress-community-content-sharing/full_screen_preview/1861805
Yes, members have an archive of their posts.
Users can upload MP4 format only.
You can see in the demo video posts with videos from YouTube, but it is the same with self hosted videos.
Unfortunately we didn’t test the compatibility with sush plugins, but you are free to try it!
I tried to register on the link that you by clikcing . after which it says mail sent… but i haven’t received any mail for the password as yet..
I really wanted to see the follow features for building up the community sharing site
I would also like to know if you could incorporate the community following features to another theme of yours called the ‘Harpoon’
If i am not mistaken… the community following feature allows users to sign in / register and follow other users and their post .. am i correct
Your response will be appreciated as i want to buy either of these two themes at the earliest
can someone please reply …while I appreciate the themes and i want to buy either one of them , it is imperative that a customer examines and clarifies about the aspects in the theme, that are critical to them
But Honestly speaking.. this Lackadaisical attitude towards the queries does not inspire a lot of confidence regarding support..
I hope team cosmo improve on this aspect so as to realize their true potential
I hope the post sale support has better zeal than this….
I really apologize for the delayed reply!
Here are the credentials to log in:
Unfortunately to incorporate these following features to Harpoon theme would require too much code changing. It is also a personal customisation kind of request that our support team is not responsible of.
thanks for your reply
just a few final queries..
1. Could you increase the height of the small welcome header area in your theme after i purchase it.. i want to use this area permanently in the homepage.. for a combination of text with background image.. or a slider of image and text..
Will this be possible?
2 Do you have any plans for updating to make the theme high resolution and widget ready… (high resolution has become the norm these days) and widget ready helps customization…
besides these aspects … facepress is a good conceptual theme
I would really appreciate your positive and prompt reply on these matters…
thanks and regards
1. Yes, of course we can help with the height. Just open a ticket at https://cosmothemes.zendesk.com/home
2. I’m not sure about the high resolution but the theme has already widgets that you can use easily
Thank you for your appreciation and sorry again for the delay!
I bought your templete years ago,... I installed today, do I need to know somehting? updating or anysort? i re downloaded from themforest. was updated?
Hi, you just need to install the latest version as you did with the first one – remove old one, upload new one.
mmm I mean I downloaded today, is that the latest version? I bought 3 /4 years ago.
ThemeForest’s Download section always contains the latest version.
cool, thank you very much! you are super kind!
here the website undercostruction www.hosteastcoastsicily.com how I change the logo facepress?
You need to navigate to Theme Settings – Styling and choose Image logo. Then use the below uploader. Here’s a screenshot attached: http://i.imgur.com/mYAv6BT.png
By the way, please renew your support subscription should you wish to ask anything else.
I need to add some scripts before close the code:
</ body >
</ html >
Which file should I edit? I mean, where I can find this code lines…
You can add your scripts in ‘body.php’ file located in your theme folder -> lib -> classes.
Is this theme able to be integrated with buddypress?
Hi, unfortunately no.
I don’t want to use buddypress for an multiperson portfolio site, so your theme looks great.
How is the speed off the site? Do you have any experience with integrating Learndash?
The speed is overall good, here’s the latest performance test: https://tools.pingdom.com/#!/DUQXD/http://demo.cosmothemes.com/facepress/
Unfortunately, we’ve never tested the theme with Learndash. If you happen to own the plugin we can install the theme on your server so we can run a few tests as well.
That sounds perfect. I own the plugin so if you can test it for me and also the speed when its installed on my own server.
Whats the best way to give you the credentials?
not working perfect with mobile
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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