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Discussion on Fashion Guide | Online Magazine & Lifestyle Blog WordPress Theme

Discussion on Fashion Guide | Online Magazine & Lifestyle Blog WordPress Theme

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38 comments found.

Hi! How can I fix my mobile view (mobile optimization) for my site?

Hello, could you please elaborate on the issue in a ticket submitted at support portal http://ancorathemes.ticksy.com/ . Thank you!

Hi there, Is this possible to add or pin some PAGES instead of ARTICLES on the homepage ? Is the visual composer plugin up to date ? (latest version) Thank you

Hi ! I purchased the template and i’m stuck during the demo content installation. I set the php.ini as shown in the documentation… but i’m still stuck… I succeeded to install theme mods, theme widgets… but pages, posts doesn’t works. i’m trying to install the template on my pc (localhost)... Theme customizer is unreachable too ? Can you help me ?

I found the solution: php version 7 solved my problem ! thx!

Hi, thank you for update, glad you’ve got that rectified. Cheers!

Hi, could font in texts be any larger or it is always small like that, talking about articles in blog for example? Do I need to go to code area to change it ? Also if i want to change type of the font is it in “customize” area or i need to go to code? Thank you

Hello. There’s a section of Fonts settings available in Customizer section you can edit fonts at http://fashion-guide.ancorathemes.com/doc/#theme_customizer
http://prntscr.com/iwhh3r
Best Regards.

thank you, does that mean “main text” can be bigger size or if i want bigger size for text i have to use headings? Thank you

Hi. You can change font-size via admin panel. http://prntscr.com/jj8i67
Cheers!

Is it correct that I cannot click through in the homepage slider?

Hello, there’s Slider Revolution used, so you can easily add custom sliders, links on them. If you mean demo slider, there’s no links, it’s correct.

How do I remove the date from all of the post showing on the home page?

Basically, the button to save will not appear and the “published” button stays grayed out.

Update: The button to publish magically appeared but it’s not consistent. Is there an update for this theme to fix this bug???

Hello,

We have tested saving changes in theme Customizer on several installations – there are no issues. Please try checking if there is a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

In case you still have any difficulties, please provide your website details in the support ticket at https://ancorathemes.ticksy.com/ – and get qualified assistance.

Regards

Hello,

I would like to purchase this theme but wanted to know if the font size, color and type can be changed… Also wanted to know if I would be able to get rid the header (picture of the model) that shows up in the individual post pages…?

Hello. Thank you for interest in our theme! There’s theme’s colorscheme, fonts customize sections available (http://prntscr.com/jlqszj, http://prntscr.com/jlqt6e) in admin panel. Subscribe widget can be easily removed. Also you can change whole header layout. Regards.

How can I make the featured images clickable? At the moment, we can only click on the titles and not the images.

Hello,

Such logic of Blogger shortcode by default. Our Customization team can implement the feature for you. To get a quote, please submit a request to category “Request paid Customization” at https://ancorathemes.ticksy.com/.

As alternative solution you can use Single image shortcode with Text blocks instead of Blogger and link each item to correspond post.

Thank you for understanding.

Ok, will do thanks

Hello,

Thank you for your reply.

Have a nice weekend!

Some of my featured images are ‘broken’.

I checked the source code, and it looks like the theme is changing the URL of my uploaded images.

I upload an image: ’ /image.jpg ‘

and the theme converts to: ’ /image-1170×640.jpg ‘

Hello,

The cropping of featured images for the post page is done to the same size by default.

In case you want to control the image cropping and choose how to crop each specific image, additional plugin should be used. The theme does not allow that by default.

If you need to deactivate this feature – additional customization of theme source files is required – which is beyond our support service.

Thank you for understanding.

Hi guys! How can I install the demo theme?

Hello,

Thank you for choosing our theme and contacting us!

Please navigate to Appearance > Install Demo Data in order to install demo.

Before installing demo data, please make sure you have installed all the required plugins, check the Plugins installation section for more information: http://fashion-guide.ancorathemes.com/doc/#getting_started

In case you still have any difficulties, please provide your website details in the support ticket at https://ancorathemes.ticksy.com/ – and get qualified assistance.

Best regards

Hi guys! The theme isn’t working on my site. I need help!

Hello,

Please please explain the issue in more details and provide your website details in the support ticket at https://ancorathemes.ticksy.com/ – our Support team take a look and assist you.

Thank you in advance.

Hello! What’s the name of both fonts?

Hello,

Theme uses 4 Google fonts:

Open Sans

Vidaloka

Montserrat

Meie Script

If you have any further questions, please submit your request at https://ancorathemes.ticksy.com/ – and get qualified assistance.

Best regards

Hi, how do you change the header to have 2 fonts to match how the demo looks?

Hello Alisha,

We have replied to this question in your support ticket.

Please expect reply to your new comment in ticket shortly.

Thank you.

Hi, I have a friend who have your theme but seems not working with Buddypress. All Buddypress page are Blank when ThemeRexaddon is enable. Even with your last update and virgin installation. I would to like to buy it but if buddypress does not work by default without request support i will not. Will you do update for that? Best regards

Hello,

Thank you for your interest in our theme!

BuddyPress plugin is not included in the theme package, thus we can’t guarantee it to be fully compatible with the theme. Our Customization team can implement the feature for you. To get a quote, please submit a request to category “Request paid Customization” at https://ancorathemes.ticksy.com/



Support Portfolio Website

can header style be changed?

Hello,

Thank you for your question.

Theme includes default header style and custom header styles.

The header area in “Default header” style is created via the Global Customize settings (Appearance > Customize). You can also navigate to the …/wp-content/themes/fashionguide/templates folder and edit the corresponding template file header-default.php.

Custom styles are implemented using Layouts feature and can be customized in admin panel using page builder. Please check this link for more details:

https://fashion-guide.ancorathemes.com/doc/#header_related_layouts Best regards



Support Portfolio Website

Does this theme supports woocommerce?

Hello,

Please submit a ticket under ‘Pre-sale Question’ tab at https://themerex.net/support/ – our Support team provide you with fix.

This doesn’t require support renewal.

Thank you in advance.



Support Portfolio Website

Hi, I did it but I haven’t got any response. Can you help me with that?

Hello,

Please provide URL of your ticket, we’ll check.

Thank you in advance.



Support Portfolio Website

Hi, I have problems with the template due to an issue with the ThemeREX Addon, I already tried with WP 5.2 and 5.4, however every time I try to install it I get a white page oly (I did cleared my cache)

Hello,

Please submit a ticket under ‘Pre-sale Question’ tab at https://themerex.net/support/ – our Support team look into that.

This doesn’t require support renewal.

Thank you in advance.



Support Portfolio Website

How do I upload the demo version? someone can help?

Hello,

Please navigate to Appearance> Install demo data:

https://fashion-guide.ancorathemes.com/doc/#demo_content Best regards



Support Portfolio Website

niloka91

niloka91 Purchased

Hello, I bought a license, but it’s not allowing me to use it on Themerex Support Desk. It expires next month, could someone please help.

It shared this link, not sure if this is the issue https://themerex.net/wp/purchase-code/

Hello,

Thank you for contacting us!

Ypu may submit a Pre-sales ticket at https://themerex.net/support and provide your purchase code in the message body. This does not require purchase code verification. Our Tech support team will be glad to assist you with any questions.

Regards.



Support Portfolio Website

The popup in the demo isn’t compatible with touch devices.

Hello,

Thank you for contacting us!

We have double-checked, and the issue is not replicated on our end – https://www.awesomescreenshot.com/video/5719603?key=cdd6a94b2cdcdddcb21fe98c8370cc5f

Could you please clear the browser cache and cookies and try again? If the issue persists, please specify the device and browser you use.

Thank you!



Support Portfolio Website

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