CrunchPress

CrunchPress supports this item

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209 comments found.

Owner-Hi, I like this template and I do not know much about Wordpress. However, I see some inconsistency about the template functionalities, and that makes me very concern about purchasing the product. At this point I will only move forward with the purchase with some warranties about support to setup the site properly. Will you consider this approach?

http://demo.crunchpress.com/beautyfit/--for Wordpress!

Hi there,

Thank you for your purchase.

Yes, we provide support for this item and you can always contact our technical support team at http://crunchpress.com/support and they will help you with the issues you are having with theme.

Thank you.

Hi, I cannot change the default logo. I have tried to upload my logo to replace fashion logo but it does not work…

JohnAilya

JohnAilya Author Team

Hi there,

Please make sure that you also click on the ‘Attach URL’ button when you are adding the logo.

If it still does not resolve, please contact us at our support forum here: http://crunchpress.com/support and our technical support team will help you resolve the problems you are facing.

Thank you.

I enabled mega menu, but every item i create has the permalink “mydomain.com/cp/mylink” I dont want CP in my link – how to remove cp from my permalink???

JohnAilya

JohnAilya Author Team

Hi there,

Can you please share the URL of your website? It will be great if you can share your logins by opening a private ticket at http://crunchpress.com/support so we can help you out to resolve the issue you are facing.

Thank you.

Hello! How do I deactivate mobile dropdown menu? I would like the desktop menu to display on mobile.

JohnAilya

JohnAilya Author Team

Hi there,

There is no option in the theme to turn off the responsiveness of the site.

It will require a lot of customization to achieve it.

Thank you.

Sorry to butt in, but I was able to deactivate mobile version easily through the child-theme with the header.php file.

Here’s the snippet, let me know if you want a copy of the full child-theme header <?php if( $cp_is_responsive ){ ?> <meta name=”viewport” content=”width=1100”>

Hi there,

Thank you and we really appreciate it.

Best Regards.

This comment is currently being reviewed.

The Fact I’ve gone here and reviewed should say it all, lovely light theme, absolutely terrible support…

Hi there,

We apologize for the bad experience. Can you please share the issues you are facing? If you already have a ticket, then kindly share the ticket ID with us so we can help you in a better way.

Best Regards.

Product thumbnails are now showing full size, will this be fixed in a theme update? http://blacksheeplatex.com/product/latex-cropped-zip-jacket/

Hi there,

It seems while trying to deactivate Responsive code for mobile you somehow have removed Responsive code for The product.

You need to revert changes To get this issue fixed.

Otherwise, You can open a ticket on http://crunchpress.ticksy.com/

and get issue fixed.

Best Regards.

I deactivated responsive code last year – the product thumbs showing up full size is a new, recent issue.

Hi there,

Please open a ticket at http://crunchpress.com/support and our support team will help you resolve the issue.

Best Regards.

When will be ready a theme update to make it compatible with Wocommerce 3.0? ​

Thanks in advance

Hi there,

We are updating our theme and making it compatible with 3.0. Theme update will be released soon

Best Regards.

Hi there, We got an error; Declaration of DropDown_Nav_Menu::start_lvl(&$output, $depth) should be compatible with Walker_Nav_Menu::start_lvl(&$output, $depth = 0, $args = Array) in….. The site keeps loading. A little help would be appriciated Best regards. Louis

Hi there,

please contact our support team at http://crunchpress.com/support and they will help you with the issues you are facing.

Best Regards.

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