124 comments found.
When I put my code in the support page this theme does not come up in the list, a similar one comes up, I use it and it tells me that my code does not match the theme. I need help.
Have you tried to submit a ticket here: https://boldthemes.ticksy.com/ ?
PHP 8.1 support not enabled yet?
Hi,
The latest versions of the theme should work with php 8.x without issues.
Do you have a specific problem with php 8.1 setup?
Kind regards,
BoldThemes team
ok. I see 2 plugins had updated today (Meta box & Wordpress Charts and Graphs) and still having the same problem. PHP 8.1 is provided through Cpanel, not much configuration options. I migrated most of the WP sites without any issues. I’m trying to figure out what could be wrong. Access to admin is also not working. I have additionally 2 plugins (Yoast & Falng) but they work under other upgraded WP sites). I’ll check the logs then, see what I can figure out.
why won’t fast food plugin activate? I Click it and it does nothing. I tried chrome and firefox browsers nothing. why?
Fatal error: Cannot redeclare bt_load_plugin_textdomain() (previously declared in wp-content/plugins/eatsy/eatsy.php:18) in /home/s8kfut5cqi3n/public_html/wp-content/plugins/fast-food/fast-food.php on line 47
Hi,
Thanks for the purchase.
You have the fast-food plugin activated (the plugin of another theme of ours) and you are trying to activate the eatsy plugin on the same site – you need to deactivate first fast-food plugin and then activate the eatsy, they can not work together.
Should you need additional support in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
I give up!!! , I was looking for almost 4 hours how to disable the link to “HOME” on the top of any page tittle. Any ideas? Here is the image: https://prnt.sc/OGpzuBFRiyl8
Hi,
If you wish just to disable the clicks, you can add the following to the custom css:
.btBreadCrumbs {
pointer-events: none;
}
If you wish to remove it altogether, you can add the following to the custom css:
.btBreadCrumbs {
display: none;
}
Kind regards,
BoldThemes team
All the buttons on the page disappeared, I tried with different browsers and computers.
The buttons are visible when I’m editing the website, but when I check the page, does not show any button.
Also, the top menu has the same behavior, is gone in live view, and only shows when editing the page. Picture 1: https://prnt.sc/vEr-dZMHrMC7 Picture 2: https://prnt.sc/jKgHvkQYYLlh
Hi,
By looking at the source code of your page, there is some plugin on your site (probably a caching or speed optimization plugin) which modifies the css link tags generated by our theme.
Specifically:
instead of
<link rel='stylesheet' id='fast-food-print-css' href='wp-content/themes/fast-food/print.css?ver=6.0.2' type='text/css' media='print' />
it outputs
<link rel="preload" as="style" onload="this.rel='stylesheet'" href="/wp-content/themes/fast-food/print.css?ver=6.0.2">
This causes the print.css to be loaded in cases when it should not be and thus hides the header.
Please consult the author of the plugin on how to resolve the issue.
Kind regards,
BoldThemes team
Thanks for the tip!!! you are the best
Hi there, where can I add custom html to a section or page? i want to use google maps without api, just embed a map. thank you
Hi,
Thanks for the purchase.
You can paste the google maps html embed code using Text page element (just switch to the the text instead of visual tab) and the GM iframe code will work without issues.
Should you need additional assistance in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
ok thank you for your help. So if I understand you correctly the predetermined fields in the builder (like subheading etc.) do not support inline html at all? So I wouldn’t be able to include a link in a subheading?
Hi,
Yes, you are right, the predetermined fields, apart from the text field, do not support inline html.
Kind regards,
BoldThemes team
Which cache type of plugin do you recommend that works best with this theme – WP Optimize, Autoptimize, LiteSpeed Cache, Hummingbird, etc.?? Please advise. And thank you in advance for your time 
Hi,
Our users have successfully used W3 Total Cache and WP Optimize with the theme, but that does not mean that other plugins would not work with the theme.
Kind regards,
BoldThemes team
Thank you! Also, is there anyway to change font size for only mobile not computer viewing so site looks more mobile optimized?
Is it possible to completely remove all woocommerce related files from theme file editor if I’m not using woocommerce at all?
How do I include a hyperlink in “Custom Footer Text” ?
Hi,
You can set the mobile font sizes using custom css and media queryies – https://www.w3schools.com/css/css_rwd_mediaqueries.asp Custom css can be either added via child theme or using the Custom CSS field on Appearance > Customize > General Settings panel.
You can delete WooCommerce folder from you the theme as well as woocommerce.php file from theme’s root.
Please be aware that these files will be present in all future releases of the theme so you would have to remove them after each theme update.
Custom Footer Text can not contain the hyperlink, but you can use Footer Page Slug field of Appearance > Customize > Header and Footer panel to set the slug of the static page which would serve as footer and then add a section at the bottom with text page element and hyperlink instead of using Custom Footer Text.
Should you need any additional support in the process, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Thanks in advance.
Kind regards,
BoldThemes team
Not sure why but my blog is picking up the site title in teh header. How can I avoid this? https://scallywagsonbroadway.ca/blog/
Hi,
Thanks for the purchase.
Please submit a ticket at our support site – https://boldthemes.ticksy.com/ and leave the wp-admin credentials so our support team can take a closer look at the current setup. They will be glad to provide assistance.
Thanks in advance.
Kind regards,
BoldThemes team
Good Theme, and it is to adjust sections. I have one issue with the excerpt text and header image. I am unable to locate the excerpt field. The instructions say navigate to the Page editor (where is this? is it the page?), and in the Screen, Options enable excerpt field. Either the option is not on the page editor, or I cannot locate the page editor. Can you show me how to change the excerpt text, please?
Hi,
Yes, when you edit the page or post in wp-admin you will see the “screen options” button in the upper right corner of the screen (below your user name and avatar). Click this button and check Excerpt.
Please refer to the following article for details: https://boldthemes.ticksy.com/article/9372/
Should you need additional assistance, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Thanks in advance. Kind regards,
BoldThemes team
Hello. I just tried to update to a new version like you said by copying new fast-food folder, but it’s now not working and the entire website has gone down. Can you help?
Where is the theme’s update functionality?
Hi,
Sure, can you please submit a ticket at our support site – http://boldthemes.ticksy.com/ and leave ftp and wp-admin credentials and our support team will be glad to take a closer look at the issue.
Apart from updating the theme manually, via ftp (as described in the theme documentation – https://documentation.bold-themes.com/fast-food/theme-customization/#theme-update section 11, update theme) you can also use the Envato market plugin – it allows you to update the themes from ThemeForest right from your wp-admin dashboard – https://www.envato.com/lp/market-plugin/
Kind regards,
BoldThemes team
Thank you that worked. Can you also tell me how to remove the word “Protected:” from page title headers that have password protection?
Hi,
The “Protected” part of the title comes actually from the WordPress core and it is not part of the theme functionality. Here is a reference which can help you in removing the title prefix:
https://www.templatemonster.com/help/wordpress-how-to-removechange-protected-prefix-for-password-protected-posts.htmlYou can also use the plugin:
https://wordpress.org/plugins/remove-protected-in-title/Kind regards,
BoldThemes team
Hello, great theme – I use it on most of my website. Quick question, how do you change the link color in the body of the site? And also the hover color? For just links in the body of the website?
Hi,
You can do it using custom CSS statements – try adding the following to Appearance > General > Custom CSS or your child theme’s CSS
.btLightSkin .btText a, .btDarkSkin .btLightSkin .btText a, .btLightSkin .btDarkSkin .btLightSkin .btText a, .btDarkSkin .btText a, .btLightSkin .btDarkSkin .btText a, .btDarkSkin.btLightSkin .btDarkSkin .btText a {
color: #00ff00;
}
.btLightSkin .btText a:hover, .btDarkSkin .btLightSkin .btText a:hover, .btLightSkin .btDarkSkin .btLightSkin .btText a:hover, .btDarkSkin .btText a:hover, .btLightSkin .btDarkSkin .btText a:hover, .btDarkSkin.btLightSkin .btDarkSkin .btText a:hover {
text-decoration: underline;
}
.btLightSkin a, .btDarkSkin .btLightSkin a, .btLightSkin .btDarkSkin .btLightSkin a {
color: #00ff00;
}
html a:hover, .btLightSkin a:hover, .btDarkSkin .btLightSkin a:hover, .btLightSkin .btDarkSkin .btLightSkin a:hover, .btDarkSkin a:hover, .btLightSkin .btDarkSkin a:hover, .btDarkSkin.btLightSkin .btDarkSkin a:hover {
text-decoration: underline;
color: #00ff00;
}
Please change the color codes accordingly.
Kind regards,
BoldThemes team
How can I add Tiktok social media icon?. I am not able to find this icon under your shortcodes
Hi,
Out of the box currently there is no Tiktok social icon. We will add it in our next theme update (in next 14 days). If you need it in the meantime, you can add your custom icon font following the procedure outlined here:
https://boldthemes.ticksy.com/article/14457/Should you need additional support in the process of theme customization, please submit a ticket at our support site – https://boldthemes.ticksy.com and our support team will be glad to assist you.
Kind regards,
BoldThemes team
having issues with responsiveness. header on mobile gets distorted on main page. please advise. it works sometimes but others header’s image looks awful.
Hi, Please submit a ticket at our support site – https://boldthemes.ticksy.com and our support team will be glad to assist you.
Please provide the url of the site and the description of the problem. Thanks in advance.
Kind regards,
BoldThemes team
How can I remove this unnecessary HOME link that appears on every header of the pages. I can’t seem to find how to remove this item from pages. I could only find to hide the default header as a whole.
Hi,
Can you please send us the link to your site so we can take a look at your current setup and provide the custom css which will resolve the issue?
Thanks in advance.
Kind regards,
BoldThemes team
please take a look at this link. it is the breadcrumbs section which we would like to remove. there seems to be no configuration to remove this easily.
https://makisurolls.com/locales/Hi,
We can see that you have managed to remove the breadcrumbs using
.btBreadCrumbs {
display: none!important;
}
This a valid solutions, although, if you have placed this into the main css file, we would move it to Appearance > Customize > General Settings > Custom CSS field so that it would not get overwritten by the theme update.
The alternative is to use the child theme.
Should you need any additional support in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hello,
Is there a way to make the menu add items to the cart directly or I should use the shop ?? Is the shop designed for food ordering (sandwiches and Bakery)?
Hi,
Thanks for contacting us.
You should use the shop for adding the items to the cart. The shop does not have food ordering specific functionality out of the box, you need to use third party plugins of your choice for them.
Kind regards,
BoldThemes team
Hi! I have the PPOM for Woocommerce and the buttons that should redirect me to the product in the store modificated with this plugin don’t work. Is it compatible with this plugin? Thank you so much!
Hi,
Fast Food has not been tested with the PPOM plugin. Please contact their support and if we can do something on the side of the theme to sort it out, let us know, we will surely evaluate it.
Kind regards,
BoldThemes team
Hi. I tried to import demo data but it remains at 94.5% and no more further. Would you please let me know how can I fix it?
Hi,
Thanks for the purchase. Can you please submit a ticket at our support site – https://boldthemes.ticksy.com/ with the site url and wp-admin credentials and our support will be glad to take a closer look at it?
Thanks in advance.
Kind regards,
BoldThemes team
Hello. Wordpress has had an update and now it tells me that some files og my theme need to be updated. Are you planning to update the theme? thanks
Hi,
Can you please tell us which files are reported outdated? Thanks in advance.
Kind regards,
BoldThemes team
Hello. The file that appears out of date is fast-food/woocommerce/cart/cross-sells.php version 3.8.0 is out of date. The core version is 4.4.0. The other files ( woocommerce/archive-product.php ) are shown as they can be able to override to prevent display issues. (I’ll have to tell that to my developer). Thanks
Hi,
Can you please tell us which version of the theme are you using? In the current release of the theme, cross-sells.php should have
<?php /** * Cross-sells * * @author WooThemes * @package WooCommerce/Templates * @version 4.8.0 */
at the top, meaning that it should cover WooCommerce version up to 4.8.0 without notices.
Kind regards,
BoldThemes team
Hi i have a question as I’m considering to buy your theme.
Can we move the logo from the side to the center somehow? or just switch its positions.
Hi,
Thanks for contacting us.
The theme has several header types, including the one with the logo centrally positioned – http://fast-food.bold-themes.com/main-demo/home-landing/home-burgers/?menu_type=hCenter
Kind regards,
BoldThemes team
Hi – can this theme support food collections with a pre-booked time slot?
Hi, there is no such option.
Hello, on the 29th I requested a refund of my purchase order 135413482, and my refund has not been returned to my account, envato says that it was approved for the return according to this number 74492150304745716829649, and I still do not see the money, I need to resolve this situation since I made the request at the correct time. If you can contact immediately bajondelhuerto@gmail.com
Hi,
Yes, we have approved your refund request – (Refund request ID b0dcaa30-5af7-4d72-9701-5e1b0e69ea79) from October 30, but the actual crediting of your account (in respect to money) is not done by us – it is done by Envato.
We have no influence over that process. Please contact them directly via help center – https://help.market.envato.com/hc/en-us as they are the only one who can pinpoint the issue and resolve it.
Kind regards,
BoldThemes team
