Reviews for Fastest - Multipurpose Responsive Magento 2 and 1 Fashion Theme

Reviews for Fastest - Multipurpose Responsive Magento 2 and 1 Fashion Theme

By
4.25 (224 ratings) 4.25 stars
Cart 4,141 sales
Recently Updated
Well Documented

224 Reviews

for Customer Support

Poor Support. They do not respond always. I lost my support due to their incompetence. The theme is actually good, with some bugs. If you are a developer you can find workarounds. Bad documentation.

Author response

Sorry for your experience. But you request us support for a custom module and it is not in support scope. We are very busy and can't help you finish it.

for Customer Support

AVOID AVOID AVOID AVOID very slow theme, when they promised a fast one, documentation is really poor, and support is useless, they never respond.

for Customer Support

Very good Theme and absolute great customer support. I know not all people work on weekends - like me - so I also accept I not get straight answer on weekend. Very polite company, with a lot good ideas of a Theme!!!!

for Bugs

Have given up with this theme. It is full of bugs, doesn't even install properly. The theme instuctions are patchy at best also. Don't waste your money, I'm going back to using Porto. Not sure how it is rated so highly, it's very poor.

Author response

Sorry we did not receive any support ticket with your name. All problem often cause by third party extension conflict. Please submit a ticket with site information then we can help.

for Customer Support

Poor support. Despite several tickets created they did not help and eventually Free 6 months support expired. Not worth renewing as they do not reply to tickets. We reported several issues specially their AMP Documentation is poorly written and our developer has no clue how to set it up according to Google requirements. Google Search Console shows several AMP errors. Check out page does not have default Shipping and Payment methods which is confusing for customere as they have to manually select it and some customers forget and get errors. Theme gives poor scrore in Google's page Insight and not fast for mobiles devices. As per new Google updates if theme is not optimised for mobliles then its v hard to rank in search engines. We hope theme developers will take these feedback into consideration and fix all issues mentioned.

for Customer Support

This theme has a lot of problem. And they are not supporting it.
Ticket has been released since three weeks, so far no reply has come. All of you should not purchase this theme, it is a very useless theme.

for Design Quality

The theme is awesome, they have plenty of options and is easy to manage.
When I fist saw this theme I was worried about the customer experience because I only read negative reviews about their response time, and I can say the oposite. It is being really nice, they are always answering within the time proposed. So based on that I would recommend for everybody and would buy it again. Thank you.

for Customer Support

We've asked for help on many occasions and nothing and I have 1 month of support left. Disappointing.

for Documentation Quality

The support is super unhelpful. The documentations is almost inexistent and the theme has an old feeling.

for Customer Support

Excellent Customer Support. Although, most aspects are covered in Documentation, but when support is needed, the team provides Proper steps with details.However, I do have a suggestion that you should decrease your reply time, its always more than 2 working days. Maybe you can provide additional paid Service for dedicated support with 2-3 hours response time.

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