1448 comments found.
Hello,
https://fastortheme.com/fashion8 We have uploaded the theme to www.aritmaci.com.tr but the site does not appear properly. How should we go about this? We are waiting for your urgent help.Thank you, Good work,
Hi,
You don’t have skin files uploaed to your store. Check installation video (index.html in documentaiton theme folder). Second part of the video is about skin upload.
Regards
Hello, thank you very much for your quick turnaround. I have already done what you said and I did it again, but my problem is still not solved..
I see on www.aritmaci.com.tr you are still using DEFAULT theme stygling with demo contet from fashion8. So or you didn’t upload it in store_defaul folder. Or you didn’t select it in admin panel after upload. Hard to say without access to store.
Regards
How can I share store access information with you?
Check Support tab on theme page
Thanks, I shared the access information from the support section.
Hello, I will buy it according to my compatibility with version 3.0.3.8. Is it compatible with this version?
Yes it is. The files are the same what for 3.0.3.6. Files are in folder with 3.0.3.6 name
Not compatible with 4.xxx version?
Unfortunately no.
3.0.3.8?
3.0.3.8 – yes. The files are the same what for 3.0.3.6
After installation and upload all the files and skins i don’t see any option to select skin in fastor theme options as per the video kindly suggest.. i am using opencart 2.3.0.2
Replied on e-mail
Hello, Can it be used for opencart multi vendor ?
Hi,
No, we don’t have multivendor option
Regards
PRESALES QUESTION: Will this theme be compatible with OpenCart 4?
Hi
Converting fastor 3.0 to 4.0 is very time consuming and demanding. At this moment, we do not expect support for oc 4.0
Hi, I purchased this Theme without knowing this theme is not updated for Opencart’s last 12 Versions in last 5 Years. It is mistake from my side. I asked the developer to help me on at least the Opencart’s last 3.0.3.8 Version. But he is not interested. I don’t know if I can get the refund!
Hi,
you didn’t ask for refund so that’s why you don’t know 
Regards
I want to ask before buying Is the template fast or slow? Is it suitable for an Arabic site as a translator, or are there words that I will need to translate? And does one checkout page accept customization, can I delete any fields from it?
Hello, I have installed the theme, but there were explosions on the site. What do you suggest about this? I need your urgent help.
http://www.mfw.com.trThanks, Good work,
Hi,
As i see on the link you don’t have skins installed and products in the store that’s why it looks messy and empty. Please follow installation video (second part) about how to install skins. And add some products – demo products are not a part of theme but a part of opencart.
Regards
Thank you for your quick reply. I will do what you have stated.
Thanks, Good work,
I couldn’t find the installation video. Could you please share the link?
index.html in theme documentaiton folder.
Thanks
Hi, does your theme support php 8, not worried about revslider
Hi, Sorry but no.
Ok thanks, do you plan to update the theme files for php 8 as 7.4 is EOL
Hi, sorry, we don’t plan to update for now
Hello, I bought your theme before, but when I install it, the site explodes and there are deficiencies in the theme file. You recently updated in 2020, could the problem be due to this?
Hi,
Our theme works fine with all oc versions for now. v3.0.3.8 ANd olders
Hello ! How can i completely uninstall Fastor Theme ? (from ftp too, not only uninstall modules in admin)
I bought extended support and opened 2 tickets. Both tickets response was to contact the developer and make a ticket on another site. This is not acceptable, by the way the dev did not answer to open ticket for more than 1 week now.
“I need to move you directly to developer because it’s something more than common issue. https://ninethemes.desky.support/"I have theme support here on themeforest.net, i paid for this service, please do your part, i did mine, i’m not very techy with internet stuff.
Either you help me fix my problems ( Megamenu stopped displaying properly, and breadcrumbs look very bad ) or i will have to buy another theme, i’m sorry.
I liked the theme when i first got it but revslider doesn’t work, megamenu stopped working, too many problems.
Hope you consider this comment, All the best!
Hi,
Sending message via contact form on themeforest you are sending question to person who is reponsible to answer questions and fix if possible. If now, you are moved directly to developer to our ticket system.
We do this so that in the case of a bigger problem, the client has contact directly with the developer instead of switching e-mails to the person who then contacts the developer. And then it goes back to the client again. We get a lot of questions about the template and most of them are simple questions that do not need the intervention of a author..
In order to remove the theme completely you have to remove all fastor files from the server. It is also worth re-uploading the OC files.
Sorry for the inconvenience.
Nice theme
Thank you
Ticket 396… We are waiting for ever ….. If u gonna take so long to anSwer simple tickets it will take years for my website to run…. Please hurry, i m very sad with support.
Sorry for delay. Answered via e-mail.
Regards
Hello, do you have a solution for the conflict with php 7.3 in the “Camera slider”?
Hi. What conflict? We didn’t have any issues with cameraslider so far.
merhaba ben bu temayı almıstım.. bu temayi kurunca lisans kodu giriliyormu? yoksa site isminemi lisanslı oluyor. lisans kodu girilmisse nerden bakabilirim
Hi,
Support is provided on in english language.
Regards
Support OC version 3.0.3.8? Because getting error:
Fatal error: Uncaught Twig\Error\LoaderError: Template “fastor/css/custom_colors.twig” is not defined in “fastor/template/common/header.twig” at line 184. in /home/batukai/domains/batukai.eu/storage/vendor/twig/twig/src/Loader/ArrayLoader.php:70 Stack trace: #0 /home/batukai/domains/batukai.eu/storage/vendor/twig/twig/src/Environment.php(299): Twig\Loader\ArrayLoader->getCacheKey(‘fastor/css/cust…’) #1 /home/batukai/domains/batukai.eu/storage/vendor/twig/twig/src/Environment.php(381): Twig\Environment->getTemplateClass(‘fastor/css/cust…’) #2 /home/batukai/domains/batukai.eu/storage/vendor/twig/twig/src/Template.php(333): Twig\Environment->loadTemplate(‘fastor/css/cust…’, NULL) #3 /home/batukai/domains/batukai.eu/storage/cache/template/0d/0d6e2bf958ffd6b0a0d2d552ba8fff968eff24c5df9116ed1fde0f68955ac20d.php(573): Twig\Template->loadTemplate(‘fastor/css/cust…’, ‘fastor/template…’, 184) #4 /home/batukai/domains/batukai.eu/storage/vendor/twig/twig/src/Template.php(405): __TwigTemplate_fb21046cbe8edd6354d648f11f3990c4 in /home/batukai/domains/batukai.eu/storage/vendor/twig/twig/src/Loader/ArrayLoader.php on line 70
Hi,
Theme is compatible with oc 3.0.3.8 and works without any problems. Please contact our support team and provide store details. They will check it.
Support is provided via contact form on support tab. There is CONTACT button at the bottom of support page.
I’m sure our team will help you asap.
Please also provide login details listed on theme suport page.
Regards
Hello,
Can we install this theme to Opencart 3.0.3.3?
Hi,
Yes you can
Regards
Is it possible to add a standard opencart module to Advanced Grid?
Hi,
No, it’s not possible unforutnately.
Regards
And so how can we show a standard module? It seems that attaching it to the layout doesn’t work
With default layout position in Design > Layout
Regards
