We totally DO NOT agree with this rating, all the mentioned points are not the downfalls of the theme:
- First, the HTML in the theme is supported by our Page Builder here https://demo.roartheme.com/shopify/others/page_builder/ and we have a very detailed tutorial to use it. Moreover, this widget is only an optional part of the theme, there are very friendly widgets to use. In other words, users can use the template without using this widget if they want.
- Second, the instagram widget, it is working well, the image quantity is set to normal because of the performance matter, and this is acceptable when the view for image is around 100 x 100 pixels, using a higher resolution is a wasting of loading time. Of course, this can be changed in case of need.
- Last, the loading time, we think this is because you added so many contents in homepage. this is easy to understand, the more contents you add, the more loading time it costs.