Reviews for Fastor - Multipurpose Shopify Sections Theme

654 Reviews

for Customer Support

Fast response and resolve the problem immediately

roartheme

Author response

Thank you so much :D

for Customizability

This is reaaaally a great theme, probably the most complete theme for shopify that i've ever tried. It has tons of customizations, tons of functionalities already included, great support and even the code customization it's very easy. I'd totally recommend this theme, specially if you love customization.

roartheme

Author response

Thank you so much :D

for Customizability

Well. I have commented before that you cant add a video for different products in different custom tabs (Because theme doesnt have a built-in for that when you add a tab you add it to all products.) But i recently discovered that they have a metafield app for that purpose so it is 5 star. They got everything. Plus support team helps a lot. (But that may change if you leave bad reviews.)

for Code Quality

Why do you guys keep removing my review?

This is an honest review, and I think people should know the downfalls of this theme that I found.

Not generally happy with this theme.

We found it difficult to customise. Much of the layout is coded in HTML.

The Instagram gallery only imports low resolution images.

It's VERY slow on mobiles (their demo rates 22 out of 100 on googles page insights)

The customiser is slow too, so makes updating it painful.

As I said, this is an honest review, and is not influenced by any claims that I was not happy with their service. They were timely in their responses.

Thanks

roartheme

Author response

We totally DO NOT agree with this rating, all the mentioned points are not the downfalls of the theme:

- First, the HTML in the theme is supported by our Page Builder here https://demo.roartheme.com/shopify/others/page_builder/ and we have a very detailed tutorial to use it. Moreover, this widget is only an optional part of the theme, there are very friendly widgets to use. In other words, users can use the template without using this widget if they want.

- Second, the instagram widget, it is working well, the image quantity is set to normal because of the performance matter, and this is acceptable when the view for image is around 100 x 100 pixels, using a higher resolution is a wasting of loading time. Of course, this can be changed in case of need.

- Last, the loading time, we think this is because you added so many contents in homepage. this is easy to understand, the more contents you add, the more loading time it costs.

Cheers.

for Customer Support

Great customer support! Recommended!

roartheme

Author response

Thank you so much :D

for Customer Support

:) Great Support

roartheme

Author response

Thank you so much :D

for Customer Support

Nice theme and able to customize many settings. We had some problems of course but the theme support, especially Scott, helped us very fast (always within a few hours) and is easy to reach.

roartheme

Author response

Thank you so much :D

for Customer Support

The customer support for Fastor is excellent, quick, reliable and knowledgable. They can answer any question and fix any problem in no time!

roartheme

Author response

Thank you so much :D

for Code Quality

Great code quality, very fast, lots of customization. Best theme I've found!

roartheme

Author response

Thank you so much :D

for Customer Support

Ran into quite a few problems when initially starting the project however the support has been absolutely fantastic and all customisation work has been quick and at a good standard. Very please with the Fastor theme and Roar Theme's great support members.

roartheme

Author response

Thank you so much :D

for Customer Support

Thank you Scott! Assistance was quick and very responsive. Fastor themes have great templates and the customer support is great!

roartheme

Author response

Thank you so much :D

for Customer Support

This theme is amazing and the support team is unbelievably fast!
My store is becoming very beautiful because of this theme.
Best investment for my shopify store.

roartheme

Author response

Thank you so much :D

for Feature Availability

I love all of the features available in the theme. Drop down menu and thumbnail search is brilliant! And although i have run into some issues - e.g. the Wish List has a cap and the Drop Down Menu on the mobile App isn't working they have been very quick to respond and even do custom work for me. Very pleased with this theme so far!

roartheme

Author response

Thank you so much :D

for Customizability

The theme is nice, good customization and for any problem, the support is very efficient

roartheme

Author response

Thank you so much :D

for Customer Support

Great customer support and great theme for Shopify. I recommend it !

roartheme

Author response

Thank you so much :D

for Feature Availability

Been using the theme a few weeks now and I absolutely love it. Took some time to get accustomed to but its worth it. You can customize it to exactly how you want. The customer support is also there every step of the way.

roartheme

Author response

Thank you so much :D

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