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Sent a message with questions a couple of days ago. Just making sure you received it? The 3rd column disappears when I view the site on a mobile device. Any suggestions?
No reply to me either Please help
Hi, we have responded to your message via email.
Hi I messaged last week about an issue with the fearless responsive image add. But I have yet to receive any feed back.
The issue I am having concerns a url: http://trk.as/Ccdailyblog If you place it in the widget & click from front end, the theme comes up as unable to find. It should be directing it to another site!
If you place the url in a new window of safari etc, it works fine. The url had been working fine within the responsive ad up to last thursday.
Thanks Gavin www.caninecoaching.co.uk
still no reply????
Hiya, I have a couple of questions.
1) Is it possible to hide the author and date from the posts on the homepage?
2) When making a review post with a star rating, is it possible to remove the rating information box from inside the actual post, but keep the star ratings shown on the homepage?
Hi, those are not out-of-the-box features of the theme. However, if you have coding skills you may implement those customizations by modifying the theme’s template files.
Issue 1 : Full screen Blog roll image
After the read more option, I would like to be able to attach facebook and twitter share button on the blogroll of the home page.
How to remove the top header lines (shown red in the screenshot) : https://www.dropbox.com/s/va08p6gxnifynsz/accent-colors.png?dl=0
You can check a live preview of the blog here : http://beatworx.in/Blog/
I need it to look like this : http://themeforest.net/item/fearless-bold-modern-responsive-multipurpose-magazine/full_screen_preview/5100272
Hi, we have responded to the message you sent via our profile.
I cant create custom sidebars as described in the documentation.
I add a name to the “Custom Sidebar”-Field of an Post or Page and save it – but it doesnt show up the the “Appearance > Widgets”-Section as described.
Is there any solution to this?
Hi, please send us a support message and we will be glad to assist you.
I sent the message below couple of days ago with the purchase code. Did you receive my message?
I purchased the Forest template, and I tried to modify it to look exactly similar to the live preview you provided. However, I was unable to reproduce it, namely, the colored sections (each section is colored differently). The customization page allows only to color them with one unified color, at least this is what I was able to do.
Is it possible to provide me with clear instructions on how to regenerate the live preview version? or can I get the cuustomized files (like CSS and HTML) that can produce the live preview?
Hi, please send us a support message and we will assist you.
Do you have a ready-to-use french translation of the back and front ends ?
Is there a way to test the back-end ?
Hi, while the theme is fully internationalized and translation-ready, we don’t have a completed French translation available at this time.
Hi. Can I change the 2-column layout into 1280px side-width?
Hi, that’s not an out-of-the-box feature of the theme, but that shouldn’t be too difficult to implement with a bit of custom CSS.
My webhost (powweb) identified “functions.php” as a known malicious file. Can I (or should I) just replace that file with a fresh version downloaded from the installation package—should it be identical? – I note that the one currently on my site is much larger than the fresh one in the download package.
You can certainly try copying over the infected file with a clean file from the download package. However, often it’s difficult to fully clean up an infection yourself and it may return.
how can i delete custom sidebars? is there an easy way for this? thank you
Hi, on the post where you originally created the custom sidebar by adding text to the “custom sidebar” field, delete that text and the sidebar will be deleted.
How to disable featured image on a single post?
Hi, there is a checkbox “Enable Featured Image on Single Post Pages” which you can turn off in the theme settings panel.
Thanks for the quick response. I have tried that still its showing featured image on every single post. any suggestion?
Hi, it looks like that may be a bug in the theme. We will have a theme update available to address this shortly.
Hi, the update is now available for download from your ThemeForest account.
Hello, I want to report a minor bug. When I enter the category page, and try to select a color for Accent Color, the color picker does not work. I have to set the color code manually. While this is not a biggie, it forces me to use another software to pick the color. (My template is up to date, and I saw this bug from version 1.7.3)
Hi, thanks for the bug report. We’ll look into it and have a fix in the next update.
Where can I find the following lines <?php the_author(); ?> and <?php the_date(); ?> it seems to be impossible to find in this template
Hi, please send us a message using the item support form and we will be glad to assist you.
I used the items support twice and I still havent received a reply.
We responded to your message last week; please check your spam folder.
I believe something is off in the code because I am no longer able to edit the text in footer 1 of my website, http://www.Fruit-Powered.com. Specificially, I want to delete the Fruitarianna.com text but my website developer and I are unable to. Thank you!
Hi, please send our support team a message using the item support form so we can verify that you have an active support subscription.
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