21 comments found.
I don’t need support. This is a GREAT theme. I’m just wondering if there will be an update for 2020 or if I should purchase the Page Builder and Rev Slider licenses?
Hello,
You don’t need to purchase Page Builder and Revolution Slider plugins. We will provide latest plugins with our theme update. Currently we are testing and preparing our all themes for update and all themes will be released in 1 or 2 weeks.
So just wait and you will get all latest plugins soon.
Thanks, ThemeStek Team
This is great news, thank you!!
I still love this theme so much! But, I’m having issue with the blog page pagination. Is this a known glitch??
Hi,
We are ready to solve the glitch. We are always welcome bug and glitch related tickets. Please create a ticket on our support site at https://support.themestek.com/ and send us details so our team will provide you proper solution.
Thanks, ThemeStek Team
I buyed and not used the theme because I see lots of bugs, like the simple Menu – When I want to put my created Menu, on the Menu section nothing show, error is in Main menu, Footer menu, etc!
Hello,
There are no bugs in our theme. It looks like theme us not fully uploaded and some files may be missing. Please contact us via our official support system at https://support.themestek.com/ so our team member will check and provide you proper solution.
Thanks, ThemeStek Team
Hello, my Felly options in the WP-Admin are not working good. I get a page with all the options and no tabs. When i want to edit something it not works. Can you help me out. Thanks!
Hello,
I checked and found that you already created ticket for this. We replied to your ticket so please check there.
Thanks, ThemeStek Team
Love this theme! What is the ideal image size for the Titlebar Background Image?
Hello,
Glad to hear you like our theme.
The ideal image size is 1900×300 but you can use 1400×220 too. Make sure the image size should be below (or near) 100kb so it will load fast.
You can also contact us via our official support system at https://support.themestek.com/ and send us your questions so our team will reply you with proper solution.
Thanks, Michael
Thank you so much!
I’m just seeing there is an updated version, do I upload same as before and will my customization stay in place?
Hello,
All theme options and page options will be stay as it is. But if you modified any file (which is not recommended) inside our theme or plugin folder than it will be overwritten by theme update.
But still, we recommend you to take full backup before theme update so you can restore it if anything goes wrong.
Thanks, ThemeStek Team
Thanks. I haven’t made any file modifications. I tried to upload new zip but got an error that file already exists. I’ve never had that happen before.
Hello,
There are different process to update theme. You can upload files via SFTP or cPanel and also other ways. I request you to contact us via our official support system at https://support.themestek.com/ so our team member will guide you on this.
Thanks, ThemeStek Team
Hello! The theme is very beautiful, but before buying I want to ask a question: is it possible to change the size of the logo? Thanks for the answer
Hello,
Glad to hear you like our theme. Yes you can change size of the logo easily. We are already providing option for logo size.
You can also contact us via our official support system at https://support.themestek.com/ too.
Thanks, Michael
Hello I was wondering how I can create the same Instagram footer as the demo. Do I have to upgrade to Pro in order to have the exact format?
Hello,
Thanks for asking. No you don’t need to buy pro version. Just install Instagram Feed plugin and than configure it (link it with your Instagram account). Than just go to Admin > Felly Options > Footer Settings section and enable “Show Instagram images?” option.
You can also contact us via our official support system at https://support.themestek.com/ so our team member will guide you on this.
Thanks, Michael
Hey! Love the theme, I just downloaded it! Just had a quick question, do you have the demo data import feature and if so how do I access it? Thank you for your help
Hello,
Thanks for contacting us.
Yes we have one-click demo content setup feature. Here are all steps:
http://felly.themestek.com/doc/#installation_demo_content
Make sure you install all required plugins.
You can also contact us via our official support system at https://support.themestek.com/ so our team member will guide you on this.
Thanks, Michael
Can I know the font of “felly” logo?
Hello,
Sorry for late reply. We used “Righteous” font to create logo. This is Google font:https://fonts.google.com/specimen/Righteous
Thanks,
Michael
Hi,
I love your theme. Just that on the demo theme, I cant seems to find the button after the blog page.
How do I navigate to next page. Is the sequence to next page 1/2/3/4 or Read more?
thank you
Hello,
Glad to hear you like our theme
I added navigation on homepage to give you preview. Please see our demo page http://felly.themestek.com/
Thanks, Michael
Hi guys, great looking theme! Just wondering before I purchase; is it possible to turn the transitions off?
Hello,
Glad to hear you like our theme. We are not sure which transitions you are referring. So please describe more on this. You can also contact us via our official support system at https://support.themestek.com/ and send us more details for this.
Thanks, Michael
Can I deactivate the Classic Editor plugin and use the Gutenberg instead?
Hello,
Thanks for asking. We are already providing WPBakery Page Builder plugin which is advanced page builder plugin so you don’t need Gutenberg editor.
For Gutenberg, we are providing core element (except Full wide element) support. So core element (except Full wide element) will work without any problem. But I recommend you to use WPBakery Page Builder plugin as it has so many elements supported.
Also the Classic Editor plugin is required to enable WPBakery Page Builder editor button easily. So I recommend you to keep enabled this plugin
Hope this helps.
Thanks, Michael
I’m using the WPBakery Page Builder on the pages of the blog, only for the posts I’m using the Gutenberg editor and, until now, it’s working fine.
This is also good
If you found any problem than please contact us via our official support system at http://support.themestek.com/ and send us your questions.
Thanks, Michael
I’m trying to download the files from the theme, but my antivirus keeps detecting some virus at the downloaded file.
Hello,
We checked our code and we didn’t find any warning or code. May be this is false alarm. I recommend you to use Envato Market plugin and than install our theme using this plugin. This is the easiest and safest method to install theme.
You can also contact us via our official support system at http://support.themestek.com/ and send your questions so we can guide you on it.
Thanks, Michael
Congratulations for this awesome template.
Thanks
Wow nice….
Keep up the good works
Thanks
Congratulations! Nice Work, Good Luck With Sale
Thanks