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I wan to buy the theme but i need to know if the cart basket icon at the top can be remove
We appreciate your interest in our theme.
It’s possible to remove cart icon from header.
Can i move the theme after installing from one hosting to another? I need to install it own my hosting plan to finish up with the design before move it to client’s website
Sorry for delayed reply – we don’t work on weekends.
Sure, you can transfer your website to another server.
Hi there, I love Femme, it’s useful for many purposes! I try to localise the theme to German. Everything worked except the blog page: The READ MORE doesn’t react to a translation. Please, in which file is the text hidden, so that I can copy it to the child theme and change the text? Thanks!
There are few files depending on blog style you’re using:
Are this theme getting update to new release of WP 5.0 and WooCommerce 3.5.2?
I would love to get my shop up and running on our theme.
The theme is compatible with WooCommerce 3.5.2. As for WP 5.0, please make sure that WPBakery page builder is up to date before update.
If update for this plugin is required, please submit your request to category “Pre-sales Questions” at https://ancorathemes.ticksy.com , providing your purchase code – our Support team provide your with WPBakery page builder version 5.6.
Thank you in advance.
Hi. Beautiful theme. The header image override option doesn’t seem to be working. I would like to be able to override the header image with the page’s/post’s featured image. Selecting the option under Theme Options >> Header >> Header Image and also uploading a featured image to a post does not seem to do anything. Is there an extra step I need to take?
Please provide your WordPress URL, username and password at https://ancorathemes.ticksy.com – our Support team take a look and assist you.
I can’t submit a ticket. I downloaded this theme through my Envato Elements subscription and it does not provide a purchase code. https://elements.envato.com/femme-online-magazine-fashion-blog-wp-theme-ZXQTJS7
Take our apologies. Unfortunately, Technical Support is not provided for themes on Envato Elements.
Please check the following Policy: https://help.elements.envato.com/hc/en-us/articles/360000629166-Item-Support-on-Envato-Elements
“You can get full after-sales support directly from the author of your item by purchasing the item from Envato Market.”
In case you want to have technical assistance on the theme, we may offer you the theme with 50% discount. If you want to proceed, please purchase the theme at https://themeforest.net/item/femme-online-magazine-fashion-blog/21395146
Then you’ll provide your purchase code and Paypal account email and we will manually refund you 50% off the theme price to your Paypal account.
Thank you for understanding.
Hello, since a few weeks the blog is unstable. Parts of the blog disappear (for example some widgets) and certain options of the theme also (color, typo etc …). I do not understand what is happening.
Can you help me please?
I would like but I have to renew my support for 6 months and it’s seems to be a bug of the theme…
Please submit a ticket under category “Pre-sales Questions” at https://ancorathemes.ticksy.com/ – this doesn’t require support renewal.
We’ll check and if there is a bug – we’ll fix it. If the issue is caused by third-party plugins, customizations or server-sider – you may need to renew your support, so we’ll investigate it.
Can I have the theme products from demo to make some tests at the store?Thanks,
You can import demo products in Appearance> Install demo data> and choose only WooCommerce
If you have any further questions, please submit a ticket at https://ancorathemes.ticksy.com – our Support team will be more than glad to assist you.
Is it possible to adjust the “you may also like” to descending order with the most recent stories showing first. Currently is shows oldest first
Please specify page URL, where this section is located.
Currently I see only Related posts section for Single product page on our demo.
Hi, is this theme RTL ? I need it for arabic website.
Thank you for your interest in our theme!
The theme has a left-to-right text direction by default. Additional rtl stylesheets are needed for RTL support. If there is a need, our Customization studio can create them for additional fee. To get a quote, please submit a ticket to category “Request Paid Customization” at https://ancorathemes.ticksy.com/ .
How much will this cost me please?
To get a quote, please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support
I am still interested in this theme, but 175$ is tooo much to add rtl script!
I mean, the theme itself costs 60$, how come an added script costs that much!
There are plenty of RTL themes on theme forest, without any additional fees!
Please provide better price if you can.
Cost depends on hours quantity that developer will spend on implementing changes.
Thank you, but I need this theme in RTL
The total price of the theme development is more than $2000. As you are buying the theme along with lots of other customers, the price is shared. Integrating additional stylesheets for RTL support requires developer’s time which is covered when you buy RTL offer.
I think we can figure out something for you. Please check our latest reply in ticket: https://support.themerex.net/ticket/11596
Can you have a normal header on mobile? not hamburger? normal header with 4 words..
If you have any further questions, please submit a ticket at https://themerex.net/support/ – our Support team will be more than glad to assist you.
I am using the form from the trx_addons and nothicng changes
You can change the text in the language file from wp-content\plugins\trx_addons\languages folder.
If you do not see this text, please click “Update from code” button – http://prntscr.com/omv5c2 , it will reload the file and you’ll see the string translation.
If you have any further questions or difficutlies, please submit a ticket at https://themerex.net/support/ – our Support team will be more than glad to assist you.
This theme is bad… srsly. I choose featured image for a single post, but still have default “title_bg.jpg?id=568” in the post header… and the real featured image is under this default image (and post title/meta)
The background image/color for the Title and Breadcrumbs area can be managed in the Row Settings > Design Options tab in the WPBakery backend editor for your header layout.
Please navigate to Layouts> header short 2 rows> Edit> Row Settings > Design Options:
Hello, Is there an option to not remove the cart icon when you are on the cart or checkout page?
To have this feature implemented minor customization is required. Our Custom studio can help you with it. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
the template looks really great and I’m considering to buy it. But I have a few questions:
Is it possible to reduce the width of the body text container (of the single blog posts), but without reducing the size / width of the photos? Because for me personally, the line length in the single blog posts is a bit too long.
And is it possible to remove the wide header banner above the cover photo (single blog post)?
It is also possible to place affiliate links in the area ”we recommend” instead of a own shop?
1. It is possible to reduce the width of the body text container of the single blog posts. Just submit a support ticket at https://themerex.net/support/ right after the purchase. Our Support Team will help you. This change requires several additional CSS rules.
2. You can easily remove the header image with the help of modifying the header layout with WPBakery plugin under Layouts.
3. There can be Affiliate (External) products, a default Woocommerce feature. With external products, a customer will purchase the product on another site. If you need banners – pictures and links – you can use another element in WPBakery page builder.
thank you so much for your fast feedback
And great that it is possible to change these things in the design.
I really love your theme and I would like to have it immediately. But first I have to calculate how time-consuming it is to change the actual theme to your theme – I have to choose the right time here
I will get back to you again (because of the theme changes in point 1).
The theme installation takes a few minutes. However, it may take some time to configure the page with your existing content. Feel free to create a copy of your website on the development server (e.g. subdomain), install the new theme, configure the whole website, and move it to your live website then. If there is a need, the theme developer offers this kind of service. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
thanks for your feedback, the further information and offer
I may come back to it.
Elisa, you’re more than welcome. Have a nice one!
My site says the theme needs to update WPBakery Page Builder. Do you plan on doing this?
Thank you for contacting us!
Please note that the theme includes Themerex Updater plugin allowing you to update WPBakery and all bundled plugins directly in the Dashboard. Please review the detailed instructions: http://femme.ancorathemes.com/doc/#getting_started_theme_update
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
I am interested in purchasing your theme which I find wonderful compliments. I wanted to know if there is the possibility to put the full page menu on the homepage because I have many items I am attaching the screenshot of how I would like it to be
or keep the logo centered with the menu below in full height
Absolutely! You can easily choose Header Centered Menu in Appearance> Customize > Header to put the full page menu. Please review the screenshot – https://prnt.sc/10ipkfg
Hello, i am working with your wonderful theme for a client. However somehow feature Images on the start page look very blurred when being fetched by the different news widgets. The original image and the one on the subpage/post does look great, there seems to be some re-rendering or resizing which affects the image quality heavily.
Is this a known issue and is there a fix to it?
Thanks in advance.
‘recent news’ 3/4 column, with setting 1 column 1 featured post, 1 post id to show 1 post – imported from demo, just content (post id) was changed.
Thank you for getting in touch with us!
Let our Tech support team have a closer look at your website settings. Please create a support ticket at https://themerex.net/support/ and our team will check it.
I tried opening a ticket, but it says my support expired – however this seems to be a very general question, which needs to be solved to use the theme AT ALL – as blurry images on the frontpage cannot be normal. What can we do now?
I am not willing to pay for another support license for a theme, which has problems at the current state that prevent me from using it AT ALL.
Your support on this issue would be greatly appreciated.
Thanks in advance and best regards
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
I am using Header Fullwidth Simple. But on the content area section title & breadcrumbs option is not showing . It’s appearing as blank. I’ve set up everything perfectly. It seems to be showing, but there’s nothing. How can I able to show it?
Your support ticket has been updated. Please review it at https://support.themerex.net/ticket/47972
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