dedalx

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86 comments found.

Hi there, It appears that VC is no longer working? I am trying to select elements to put on the page but it’s not adding or doing anything? The plugin is quite out of date also.

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.

This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Hello,

I really like your theme – especially the “stars video background” at http://wp.dedalx.com/fencer/fencer-onepage/.

When I purchase the landing page – can I use this background-video on my page? Do I also purchase the right to use this video?

Thanks

Hello, this video is just sample video from Youtube/Vimeo. If you want to use this or another video on real website you need check video license from video owner.

Hello, thanks for your answer. Can you maybe tell me the author/video owner of your used video (http://cdn.magniumthemes.com/fencer-wp/video/video-slide.mp4). So I can ask for the rights. Thanks!

Sorry, I don’t remember link for this video (as you can see theme released years ago). Search for “nature”, “sky”, “night” videos on vimeo/youtube.

Hello, Is there no way to make the logo responsive as well? My logo is not downsizing when switching to phone view

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.

This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

just noticed that when you click on the early posts, opening the same. Blog Templates – Left sidebar, no sidebar, right sidebar. how to fix it?

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.

This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Could not use this theme. Did not accept dummy data import. When trying to manually create the pages presented error after error, taking the site off. I request a refund of the amounts paid to purchase another item that works in a simple way. I can not waste time, I have a dissatisfied client. Could you please immediately arrange for the refund of the amount paid and cancellation of my use license?

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our Knowledge Base articles first (maybe your question already answered). If you don’t find answer you can submit ticket in our support system.

This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in support system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

I’m not able to use visual composer. In the fencer theme documentation, it says Go to Visual Composer > General Settings Check selected 4 Content types as you see on image below: -post, -pages, -slide, -portfolio

But i dont see those options ??

Plus, I have another issue, I imported the dummy data, everything is there except the revolution slider does not appear in the home page.

Help please

I mean, for visual composer issue, I cannot edit anything in the homepage(onepage)

Technical Support

Thanks for your purchase! If you have some questions or need technical support please visit our Help Center.

This is automatically reply, please do not answer here in item comments if you need help again – you question will not be answered, we offer support in Help Center only.

Support working time: 09:00 – 21:00 UTC+2, Mon – Sun

MagniumThemes Help Center

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