67 comments found.
the sharing icons do not appear on my website, only the colors are left without the icons
Hi. Send a website address to my envato profile. Will check. Thanks.
I don’t get option to update the theme and Visual Composer plugin in WordPress. How should I update theme and Visual Compose plugin?
Hi. You can’t update external plugins because buying theme doesn’t mean you have also bought plugin’s licenses.
On the plugin page, it is clearly mentioned that “If you get the plugin with theme, you can ask the theme provider for plugin upgrade.”
Yes. That means you need to wait for theme update which can include updated version of plugin. Right now there is no theme update, so you can open a ticket here: http://divengine.ticksy.com/ – And I’ll send you updated version of plugins.
I’m using theme version 2.4.
Looks like 2.5 version is latest one. Here is the change log
= 2.5 =- Updated: WooCommerce template files to latest version
- Updated: Visual Composer plugin
- Updated: Slider Revolution plugin
- Fixed: Some JS scripts
- Fixed: Some Bugs
—-—-—-—-—-—-—-—-—-—-—-—-—-—-—-——
In the change log , it is mentioned that “Visual Composer plugin” plugin is updated. So where can I get this updated plugin?
Visual Composer plugin is not working properly with the Gutenberg editor of latest WordPress update. To fix this, I need to update the plugin.
Yes. But since the last update of theme Visual Composer was also updated too many times by now. Check theme’s last update date.
I’m using version 2.4
It will be good if your provide theme version 2.5 along with the updated Visual Composer plugin (as per mentioned in the theme version change log).
Don’t worry. If you want update them, you can open a ticket in support center. I’ll send you updated plugin.
Where can I open the ticket?
I’m not able to create ticke- https://divengine.ticksy.com/ Can you please open the ticket for me and do the needful ?
It’s because your support time has expired. Leave your email, I’ll send plugin by it.
Thanks. Email: aniruddha.pcskull@gmail(dot)com
Sent.
Hi we have FenomenVersion: 2.4 is there an update as we are having issues with the woocommerce cart – it doesnt show payment options
Hello?
Hi. Sorry for late answer. What kind of issue. You can open a ticket here: http://divengine.ticksy.com/
Getting error in the console while running a script for the various plugin.
angular.js:14362 TypeError: Cannot read property ‘shift’ of undefined at t.value (https://app.optinchat.com/app.bundle.js?b4c348027e80b3c2a340:5:14512) at https://app.optinchat.com/app.bundle.js?b4c348027e80b3c2a340:5:14368 at c (https://app.optinchat.com/vendor.bundle.js?b4c348027e80b3c2a340:10:5982) at https://app.optinchat.com/vendor.bundle.js?b4c348027e80b3c2a340:10:6404 at p.$eval (https://app.optinchat.com/vendor.bundle.js?b4c348027e80b3c2a340:10:13580) at p.$digest (https://app.optinchat.com/vendor.bundle.js?b4c348027e80b3c2a340:10:12032) at https://app.optinchat.com/vendor.bundle.js?b4c348027e80b3c2a340:10:13667 at o (https://app.optinchat.com/vendor.bundle.js?b4c348027e80b3c2a340:8:23857) at https://app.optinchat.com/vendor.bundle.js?b4c348027e80b3c2a340:8:25322 Possibly unhandled rejection: {}
same script works with other theme.
Hi sir. PLease open a ticket here with admin access: https://divengine.ticksy.com/
We’ll fix the problem. Thanks.
Created. Please do the needful.
We are still waiting for your answer.
I am using Fenomen theme. I have created homepage using page builder. It automatically changes the hash link in the URL bar. How can I prevent it?
UI builder hangs and it is not responding. Please assist.
Hi. What’s the problem? Open a ticket here: http://divengine.ticksy.com/
I have crated ticket (#1186785), please take required action.
Where is fenomen_sc_left_list() function defined?
location: /engine/shortcodes/left_list.php

Hi. We answer in 24 hours, right now have a huge number of tickets. Already answered. Check please.
Look your web site, 504 Gateway Time-out … I asked a question? Through the website…
Answered.
Hi, Imaging count, How can I remove it?
Only from featured posts or from everywhere?
everywhere admin panel olny Would like to see
Add this css. It will remove all view counters:
.multi6-post-meta-def .fm-meta-icons:first-child, .left-ft-featured-post-meta-right .fm-meta-icons:first-child, .posts-ft-wg-featured-post-meta .fm-meta-icons:nth-child(3), .grid-post-hover-meta .fm-meta-icons:first-child, .single-post-meta-data span:nth-child(4), .single-post-meta-data span:nth-child(5), { display: none; }
which? css file fenomen file > style.css or “engine\assets\css” styles.css?I tried both, The problem continues
men?
Go to admin – theme options – custom codes and input in css field.
Replace the code with this:
.multi6-post-meta-def .fm-meta-icons:first-child, .left-ft-featured-post-meta-right .fm-meta-icons:first-child, .posts-ft-wg-featured-post-meta .fm-meta-icons:nth-child(3), .grid-post-hover-meta .fm-meta-icons:first-child, .single-post-meta-data span:nth-child(4), .single-post-meta-data span:nth-child(5) { display: none; }
I am unable to submit a ticket, it says to verify purchase with Envato, then I get an error in the URL each time. Any ideas?
Hi. Try now.
Whenever I am adding link in post comment, I am getting error. You can try adding link to the comment below the post here: http://www.csestack.org/python-web-development-bottle-framework/
Hi. Please open a ticket here: https://divengine.ticksy.com/
Not able to save static page as front page (in setting>>Reading). I am changing home page to static and saving it. Then again showing latest posts as front page.
Issue resolved.
Hi, I have submitted a ticket 4 days ago and did not receive an answer yet. Could you please check ticket nr 1092432. Thanks in advance.
Hi. We’ll answer you today. Please wait a little.
I have downloaded/installed theme. Where can I find theme version in theme?
Hi. You can find it in style.css or in Theme Options panel.
Thanks
Hi, I have some post which doesn’t have featured image. On the home page, it shows empty space for featured image (Img ss: http://prnt.sc/e72p2p). Is there any way not to show this empty space?
Hi. Try to set featured images for all posts. If not exists, you can fill the space with background color (css).
I have old blog 100of articles without featured image. It’s not possible to set a featured image for each.
I had an earlier theme; it was not showing white space for no image. It’s basic need.
Well. Open a ticket here: https://divengine.ticksy.com
Hello, please I need your help fixing small issue on my homepage, top navigation is not displaying properly as before. Submitted a ticket 3 days ago but you haven’t yet responded
Hi. Answered.
Hi, is this theme compatible with bbpress?
Hi. Theme doesn’t support bbpress.
Hello, please I need your help fixing small issue on my homepage, top navigation is not displaying properly as before. I’ve already submitted a ticket.
Hi, I’ve seen great reviews about your theme and I’m very much interested in buying today, i’d like to know if there’s a widget area in both the header and footer sections to place advert widgets?
Hi. You can insert in header your custom advert code ( but now widgets). Footer supports widgets.
thank you
You’re welcome
Just purchased and tried to install.. this is the massage i got: Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
You need to upload not Main.zip, first unzip it and upload fenomen.zip
Thanks.. installed
will keep you updated via support if i need any help
Floating Navigation Menu ?? Use On Unlimited Sites ???
Hi. You need to buy regular license for each site.
Hello! happy new year! amazing theme! i’m about to make purchase, just a quick question, its actually possible to change the theme color to let’s say the red i see on the item screenshot for the version 2 right? i would like my blog to be either red/blue.
Hi. Thanks. Of course it’s possible. You can set your custom gallery color.
Go to theme options -> Styles and set the theme color.
Wow! the theme is really amazing. just went through the documentation and had the demo imported. but I’m having a little problem, i keep receiving this php error at some spots on the main page as i scroll down: Warning: mt_rand(): max(-1530494977) is smaller than min(307163591) in .....wp-content\plugins\fenomen_extension\shortcodes\grid.php on line 84
Please open a ticket here and provide admin access there. https://divengine.ticksy.com. I’ll fix the problem.
Hi! installed theme on new host, mt_rand():max.. smaller than min error no longer shows, but there was a problem when activating revolution slider plugin, it says.. An error occurred while installing Slider Revolution: The plugin generated unexpected output. Warning: mysqli_query(): MySQL server has gone away in /homepages/0/d664251282/htdocs/app664251636/wp-includes/wp-db.php on line 1877 Warning: mysqli_query(): Error reading result set’s header in /homepages/0/d664251282/htdocs/app664251636/wp-includes/wp-db.php on line 1877 . Please help, thanks
Please open a ticket here. https://divengine.ticksy.com. I’ll fix the problem
Hello! Please how do you increase the size of header font?
Hi, for posts you can add this code:
h1.single-post-title { font-size: 30px; }
Ok, thanks. I’m having a little problem with changing the website name and title, I’ve gone to wordpress settings and it shows the name i want but when i refresh home page, it still shows Fenomen | Legendary Wordpress theme. Please how to fix this.
It’s because you have set custom page as homepage. You need to change that page title.
Wow! didn’t know; everything looks perfect now, thanks a lot
Hello! How can I set the font color to be black, or at least dark grey as it looks in the item photos? And also how can I set the fonts to be bigger? I tried with additional CSS but it does not apply. Thank you!
Hi. Paste in Custom Code this:
.fm-post-excerpt { color: #000; font-size: 16px; }
For more support please open a ticket here: https://divengine.ticksy.com/
Thank you, but that is for the excerpt, what should I type for the post content?
.single-post-content { color: #000; }
Thank you! That worked!
You’re welcome. Please rate our theme with a small review. Happy New Year!
I have another question that I was too lazy to ask before. I changed the color to black, but now the links don’t have a different color. What is the CSS code for the link color and the hover link? Let’s say for the red color. Thank you!
Hi. Here is the code:
.post-filter-styles a { color: red; } .post-filter-styles a:hover { color: orange; }