Hi! I have two before I buy questions: Does the theme support PHP 7.2? And will you update it to make it compatible with Gutenberg?
Thank you for taking interest in Fierce!
Yes, it’s compatible with the latest PHP version and yes, we will update all our themes as soon as the Gutenberg leaves beta phase and launches with the new WordPress.
I just have a query before purchasing. is there an option to display uncropped landscape and portrait images together in a gallery so the full images are displayed?
Thank you for taking interest in Fierce.
Using native Image Gallery shortcode from WPBakery page builder that is our main page builder you could publish images in original sizes, and there is option to Open image in Prettyhoto on a click.
Hopefully, it is what you’re looking for.
Hi, After I installed the theme, it jumps to a page to “The link you followed has expired. Please try again!” Could I ask you how can I solve the problem? Thank you!
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
hey, I like the appearance of the theme, haven’t bought it so far. how difficult is it to change the styles (fonts, h1 etc, colours, small css) ... i read somewhere that i have to write custom css for this?
thanks for your help
Thank you for taking interest in our theme.
Nearly all styling options can be found inside theme’s framework, here’re couple of screenshots, so you can understand better
Some of these options can also be found in per page options, so you don’t have to generalize these settings, but you can adjust styling on a per page basis.
Hope this was helpful, let us know.
I’m trying to use “stack” homepage but each time I use a vertical image along with a horizontal one the layout breaks bigtime.
Can I use vertical and horizontal aspect ratios with “Edge Border Carousel”?
Thank you for reaching us.
If you have any other question or you need some help, please open a ticket at https://edge.ticksy.com/ and one of our support agents will gladly assist you.
The images are getting distorted in mobile devices when using masonry option for portfolio.
Since author’s dashboard is meant for general inquiries and pre-sale question, we would appreciate if you could submit a ticket to our support forum https://edge.ticksy.com/ and include your website URL along with wp-admin access and one of our support agents will gladly assist you.
Everything is getting so difficult. Super hard passwords, registrations account confirmations, API with envato.
Anyway ticket submitted.
We located your ticket #2062429 and forwarded to our support team for some quicker response. Please check ticket status in a couple of minutes. Thanks!
Edge Portfolio part of
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Hi. I really make a mistake buying your theme. Sorry, please make a refund.
Theme’s dashboard is not the place for handling refund requests, if you want to, you can always submit refund request through Envato’s official website.
I’m thinking to buy your theme for my next version of my photography portfolio as I think it can fit my identity pretty well. I have one fist big question to start:
Is it compatible with a multi-languages plugin? If so can you suggest me a (free?) one that can properly run with your theme? thanks
Thanks for taking an interest!
You should know that all our themes are compatible with WPML plugin which you can use to create your multi language website.
Hello and thanks for answering to my previous question, I’ll indeed follow your suggestion.. Actually I’ve bought your theme during the weekend and while starting to build up my portfolio, I’m encountering an issue in the single portfolio page as the “full page slideshow” (this one in your demo: https://fierce.qodeinteractive.com/portfolio-item/gradient/ ) does not keep the original proportions of the image (as you can see in this example: http://chiarabattistiniphotography.com/portfolio-item/think-2/ ). I’ve checked all the documentation and tried to fix the issue but I’m stuck here. Could you help me with that? Thanks in advance
Hi! I really hope someone can help me..
I have buy this theme, BUT i can not install it on my WordPress… I’ve tried FTP and Backend as well, and there is the same Error on my Screen: Instalation can not be finished, Stylesheet missing.
What should i do…???
This usually means that the wrong file is being uploaded. Check to make sure that you’re uploading the correct ZIP file.
Please check our article on how to properly install the theme here.
If you need any further assistance please submit a request at our help center and our support team will be happy to help.
I just found this beautiful theme and really like it!
I have severeal questions:
1. Is there a possibility to add videos into the single pages. If yes, are ethere examples?
2. Is the theem fully responsive?
3. Is there an online documentation to show the single steps?
Thanks in advance
Thank you for your kind words, we are glad you like it!
1. For sure you can add video to your pages with our video shortcode, however we could not find any example on our demo website for this one unfortunately..
2. The theme is fully responsive and you can check the demo website on any device to see its performance.
3. You can find our themes documentation here.
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