Discussion on Filix - Creative Portfolio HTML5 Template

Discussion on Filix - Creative Portfolio HTML5 Template

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27 comments found.

Themeforest/Envato claims author’s response time is typically 1 business day. My first message for support was sent 6 business days ago, and my second request for support was sent 3 business days ago. This is now my 3rd request.

1) I would like to embed an MP4 video into the “portfolio-single.html” page by swapping out the 1170pxx593px image. Please provide html code, and an other codes to ensure the video will be responsive to fit on all devices.

2) The Contact Page has html code that is calling for a ”...assets/contact/contact_process.php” file. The contact folder and contact_process.php file was not in the downloaded files. Please provide information or support so that my contact form can be enabled to send a message to my personal email.

Thanks in advance. Please acknowledge you have received this message.

Ok. Thank you.

Can you please provide an update? At this point I have given up on embedding a video in the portfolio page, based on the lack of support I have received thus far.

At the least, can you please provide the missing files for the contact page to work? As I mentioned previously, they were not included in the downloaded files. My website is ready to go live. I am simply waiting for the missing files now.

I am still waiting for the missing files to make the contact page work. I am beyond disappointed as I have wasted my time and money on a template missing files. I purchased because Envato claims the seller responds within 1 day. This is an absolute lie. I WANT MY MONEY BACK!!!!!!

I purchase Filix HTML version. I would like to add an MP4 video to the Portfolio Single page. My video file is 1168px x 656px in size, and should fit perfectly within the template when it is viewed on a desktop/laptop.

Please provide the proper code and info to edit html, css, etc files, so that it can be mobile friendly and fit into the current theme/template. Thanks in advance.

I purchase Filix HTML version. I would like to add MP4 video to the Portfolio Single page. The video is 1168px x 656px in size. Please provide code and info to edit html, css, etc files. Thanks in advance.


just purchased theme. Begine question…how do you instal theme in Wordpress??

Thanks in advance,


You purchased the HTML version of Filix, if you need WordPress you will need to buy the WordPress version: https://themeforest.net/item/filix-creative-minimal-portfolio-wordpress-theme/23825359

error on contact form submission: error message: Oops! There is something wrong. Please try again website: http://magicwork.in/contact.html

I have an issue with the 3-column portfolio page. The items rearrange themselves when resizing (maybe because of different heights of elements?). Causes issues when opening the page and the width of the browser window is a certain value. Not happening on the 2 column version. Need help pls! Thank you!

Hi good day. I bought the Filix_full theme in themeforest but I am having problems with the form, I cannot modify the email receiving the form.

Stay tuned thank you

Hi, this is Josh here, i have a question here: When i using safari browser under Portfolio Page, rollover effect for the portfolio image, the text been cut off… any solution to solve it?

Thanks !

hi! How to fix the disappearing text behind the image in the portfolio?

I have the same issue with the contact php for the HTML template. Pls help!


Great template. The contact form isn’t working. I think a php form is missing. <form action=”assets/contact/contact_process.php” method=”post” class=”contact_form” id=”contactForm”>

Could you assist me with the missing file.


Hi, I have the HTML version, themify icon don’t display in mobile or tablet. Can you help me please? I have noticed that the demo online works with the icons. Regards

Mobile version on iPhone don’t correct compress pictures on slideshow http://droitthemes.com/html/filix/index-5.html

Hi ! I don’t understand where I have to modify the elements to ensure I receive email to my personal email in the contact form.

I think I had to modify some elements in the file contact_process.php because in contact.html I see this element but when I download the template this file doesn’t exist.

<form action=”assets/contact/contact_process.php” method=”post” class=”contact_form” id=”contactForm”>

Thanks for the support!

Hi, I have sent one email (from: rbfigueira@gmail.com) because one problem on moblie version.

Because I have attach one image… I have sent using my email. Thanks

4 days … No news for the bug support?

14 days without any feedback ??? NOT good support!! If I don’t have the support I want my money back. I have requested a refund.

Hi, Sorry for delayed response. We are looking into the issue and will get back to you asap.

When are wp version coming?


Thanks for your inquiry. WP version is coming very soon (it is under review now in ThemeForest). Most likely in a week.

Its been over 2weeks now!?

To bad no answer after more then 2w, im gonna buy something else then.


Sorry, We are going through the largest festival of the year – like you have Christmas. Sou could not respond earlier.

We have submitted the theme in ThemeForest, but it is still under review by ThemeForest. They send over a bunch of fixings, we fix theme, re-submit and they review again. That’s how it works.

We positively believe that the WP version will be released in a week.


Incredible work! Good luck!

Congratulations for excellent work and sales! :)

Great Work, Congratulations GLWS :grin:


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