The above error is for the finacia theme demo installation

hello?

Support team replied around 2 hrs back from now. Please check spam if needed and reply from there.

1) Muli is Mulish now. 2) If you don’t need shop on your site, deactivate ‘WooCommerce’ plugin.

Please make sure you change your site access including all admin passwords/hosting passwords you have given us. We don’t store any password of any client, hence don’t take any responsibility of any unforeseen event which might occur in future. It’s your responsibility to change all passwords as soon as your issue is solved. Regards, Radiant Themes

thanks, one more thing i am asking

Was migrating server, was down for 30 minutes.

Hello, is this theme still up to date?

Yes it’s up to date, we push updates from our server so from plugins and elements are all up to date.

ok because on Themeforest it says Last Update 1 oct 2021.

Will proceed on purchase then – thanks

Hi,

Please open a support ticket directly at https://radiantthemes.zendesk.com/hc/en-us/requests/new with your site url and temporary access so that we can check this for you.

Hi,

Please open a support ticket directly at https://radiantthemes.zendesk.com/hc/en-us/requests/new with your site url and temporary access so that we can check this for you.

Hi,

Please share old and new site url by opening a ticket https://radiantthemes.zendesk.com/hc/en-us/requests/new . Our team will help you. You may also share access of the url for which activation is required. If you provide all access in 1st mail then we all can save time.

Hi,

We know that Redux has an issue. As this is third party plugin so we need to wait for them to release a fix. Meanwhile, delete your version of Redux and upload https://drive.google.com/file/d/1PnNuKq_hFQE9oy0u7P7yzmIKW6JuqNZW/view?usp=sharing this fixed version.

The theme is Translation ready. You can do multi language by using WPML. It’s not a RTL theme though.

503 or any 5xx errors are server error which originates from server php. Make sure your hosting’s php parametes are set properly as mentioned in https://radiantthemes.zendesk.com/hc/en-us/articles/360041476073--Can-t-import-demo-designs.

Those are required values to import correctly. Even after adjusting those values if you face such problem please open support ticket from https://radiantthemes.zendesk.com/hc/en-us/requests/new with your site and hosting access.

Hi,

You can change content for maximum section from the same section from where you’re changing content for desktop. For some section, you’ll get different section for desktop and mobile version (First one is for desktop version and second one is for mobile version.) and you need to change on both sections so that it can be changed on both desktop and mobile version (For details, please follow our https://radiantthemes.zendesk.com/hc/en-us/articles/360041607754-Changes-are-not-reflecting-on-both-desktop-and-mobile-version-For-WP-Bakery-Page-Builder- tutorial).

We want to get your attention that this is general discussion section. For more queries, please please open a support ticket directly at https://radiantthemes.zendesk.com/hc/en-us/requests/new

Thank you for this. Is there a difference between the double section (one for desktop and one for mobile)? I did not realize that their was a section for desktop and a section for mobile, therefore I removed the mobile section… is there a way to get it back?

Hi,

Double section is there to maintain the proper site structure for both desktop and mobile versions. If you’ve deleted the section, then to get that back, you need to import demo data again after resetting the existing data (Before that, keep backup of your current site). However, you can show the same section of desktop on mobile too by deleting the CSS class from the specific row ( Please check:- https://prnt.sc/ztg0at ).

Hi,

You can change that color from ‘Theme Options > Custom CSS’. Please check:- https://prnt.sc/yxp9mv

Hi,

If you’re saying about the mega menu, then mega menu is not available for the header of https://finacia.radiantthemes.com/home-version-three/ page as side header is running for that demo. You can add mega menu for other header by following https://finacia.radiantthemes.com/docs/#MegaMenu tutorial. If header is not running on your demo three page, then please open a support ticket directly at https://radiantthemes.zendesk.com/hc/en-us/requests/new with your site url and temporary access so that we can check this for you.

Thanks! I was able to fix my issue!

For logo – Please check

There are few header variation. Please make sure you upload under selected header.

Got it! Thanks!

This is bit odd. You can set Menu from Appearance -> Menu section but this should be auto set during import. We would like to check your site. Please open a ticket https://radiantthemes.zendesk.com/hc/en-us/requests/new with a temporary access and one of our support staffs will check it as soon as they resume on Monday.

Got it! Thanks!

Hi,

Please open a support ticket directly at https://radiantthemes.zendesk.com/hc/en-us/requests/new with your site url and temporary access so that we can check this for you.

Finacia and Consultix have different design pattern. Both use same wpbakery and theme options. As per your design preference you can buy any theme.

Finacia demos are more beautiful than Consultix. That’s whe I thought Finacia is different (not only design). If I have Consultix can I built the same pages like in Finacia?

Yes Finacia is bit different. You can buy whichever you see fit for your business. Both were built using Wpbakery page builder so if you want any custom design, you can build them using Wpbakery. If you were referring to design, then it may take some time to build consultix demos using Finacia and vice versa.

No, it’s not RTL ready.