95 comments found.
Hello, is there a way I can disable the breadcrumbs?
Hi,
The easiest way is to hide them by adding
.btBreadCrumbs {
display: none;
}
As custom CSS.
Somewhat harder is to override the header.php template in your child theme and on line 69 instead of
<?php boldthemes_header_headline( array( 'breadcrumbs' => true ) ); ?>
use
<?php boldthemes_header_headline( array( 'breadcrumbs' => false ) ); ?>
Kind regards,
BoldThemes team
Good day support,
I noticed these two errors displayed on my screen some days back. Here they are:
Warning: Undefined variable $post_image in /home/iuxhqbmodjxd/public_html/wp-content/plugins/finance/finance.php on line 144
Warning: Attempt to read property “ID” on null in /home/iuxhqbmodjxd/public_html/wp-content/plugins/finance/finance.php on line 144
I don’t understand what’s going on.
Kindly provide guidance about it.
Thanks
Hi,
We have just published a new version of the Bold Builder which should resolve these issues.
Please update the Bold Builder an let us know if that does the trick.
Kind regards,
BoldThemes team
Thanks, I’ve updated the theme as advised and it’s no longer there
Hello, does it support RTL?
Hi,
Thanks for contacting us.
No, unfortunately, the theme does not support RTL.
Kind regards,
BoldThemes team
We just took over a site built with this theme and it creates a fatal error as soon as we update WordPress to v6.2+. After some troubleshooting on different servers, different PHP versions and deactivating all plugins, we pinpointed the problem to the theme file ”/framework/filters.php” on lines 117 and 130, where the boldthemes video and audio shortcode library scripts are enqueued. Not sure why, but it seems to create an infinite loop that uses up all memory, regardless of how much is allocated (tried up to 2GB). For now we have fixed this manually and will disable theme updates, but I wanted to comment here in case others have similar issues and as you may wish to fix this.
Hi,
Please note that, judging by the description of your issue, you are most likely running an old version of the theme.
Please update the theme to the latest version – 1.3.4 -https://documentation.bold-themes.com/changelog/finance-changelog.txt – the issue you are experiencing is resolved with the 1.3.3 version of the theme.
Please make sure to update the Finance plugin and Bold Builder plugin as well once you update the theme.
You can update the theme as described here: https://boldthemes.ticksy.com/article/7123/
Kind regards,
BoldThemes team
Bold builder plugin update broke site formatting. This occurred over night as I had the auto update run. I am now unable to reinstall the theme plugin after deleting the updated one as it results in an error. I’m past the support period but I think this absolutely warrants a discussion – if I can’t fix this we will have to replace the theme all together.
Hi, we could not reproduce the issue, it might be related to something else. You can try to reinstall theme and required plugins and deactivate all unnecessary plugins. If the issue persists, send us your WP admin credentials to info@bold-themes.com so that we can take a closer look at this.
TLDR LOL Sorry – What is the backend system? Elementor? WP Bakery?
Hi,
Thanks for contacting us. Finance theme uses Bold Page Builder.
Kind regards,
BoldThemes team
hi quick question – the bullet list doesn’t seem to work in the text editor – no latent formatting – is there a reason for this?
Hi,
We are not able to recreate the issue in our environment, the unordered list seems fine, but we must be missing something.
Can you please do the following:
1. Tell us version of the theme, Finance plugin and Bold Builder you are currently running
2. Send us the url with the list so we can take a closer look at the issue.
Thanks a lot in advance.
Kind regards,
BoldThemes team
Hello I have an issue with the alt text with the image
I have the same issue https://wordpress.org/support/topic/image-title-and-alt-values-are-not-generated-in-the-html-source/can you help me?
thank you
Hi,
Please tell us which version of the theme, finance plugin and Bold Builder are you currently using? We were unable to recreate the issue with the latest versions – the image element correctly displays the alt attribute within the image page element.
Kind regards,
BoldThemes team
theme : Finance Version: 1.1.5 plugin : Bold Builder Version 4.1.7 and updated to version 4.1.8 but still issue
Hi,
The current version of the Finance theme is 1.2.9
You are using the version more than three years old. Please update the theme – https://documentation.bold-themes.com/finance/theme-customization/#theme-update (section 11, update theme).
Alternatively, you can use the Envato Market plugin https://www.envato.com/lp/market-plugin/ – it allows you to update the theme right from the wp-admin dashboard.
Make sure that you are running both the theme and the Finance plugin versioned 1.2.9
Kind regards,
BoldThemes team
working! many thanks
Can you tell me how I can added subheading of blogs
Hi,
Thanks for the purchase.
Please submit a ticket at our support site – https://boldthemes.ticksy.com/ and leave an annotated screenshot of what you are trying to achieve. It will help us understand the question. Our support team will be glad to assist you if possible.
Thanks in advance.
Kind regards,
BoldThemes team
I would like to change the information below main menu in header. https://skr.sh/sBCdrbaQx8G I need to delete the text below H1 (About us) and change the text in breadcrumbs and change the background in this area (color, not photo). How can I do this?
Hi,
Please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hello. How can I change a section background (image) for mobile version? I set an image as a background for desktop version and want to use just a coloured background for mobile version.
Hi,
Please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Hello. How can I make sticky header in mobile version?
Hi,
Thanks for the purchase.
You can add the following to Appearance > Customize > General Settings > Custom CSS
.btStickyHeaderActive.btStickyHeaderOpen header.mainHeader.btClear {
position: fixed;
}
It should do the trick.
Should you need any additional assistance, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Thank you very much)
Dear BoldThemes-team,
I have a pre-buy question regarding your theme. On this landing page for example, when I’m looking at this page in desktop-mode it looks good. The picture of the guy is full-width visible. When I look at this landing page on mobile, his face is cut. Isn’t your theme fully responsive? Why is it not showing the full picture, just smaller? I don’t want my pictures to be cut or that I have to think about “how it maybe looks on mobile”.
Thanks
Hi,
Thanks for contacting us.
The thing is, there is no universal solution to the full screen / section background images on screens with different aspect ratios (desktop and mobile).
One single image will not cover all cases, and it does not have anything to do with the responsiveness.
There is always going to be the need to separately define the mobile image and desktop image depending on what do you want to emphasise and draw user attention to on the images.
Anyhow, we haven’t set a different image for our hero section on mobile resolutions for practical reasons, but the theme supports different images for different resolutions (even different section layouts) so you can fine tune the images on mobile devices if needed.
Kind regards,
BoldThemes team
Is it possible to try modify this theme on Word press Desktop (Server Press) and then later work with theme online? However I do not want to export it from Word press desktop server to live website, so I would like to install it twice – first on my computer and desktop server, second on my website. I have read that a purchase code is required to be able to import the demo layout to your website. It seems like it may be an issue to use it on desktop server. Is every element of this demo fully customizable or can be delated and replaced for example by different one without coding knowledge? I would like to tweak some elements. Do this theme have easy drag and drop feature to easy place desirable elements? My last question is about those pictures. Do I need buy a licence to cover this picture for my use? Can I replace some of pictures and use my pictures?
Hi,
Thanks for contacting us. Yes it is possible to install the theme on one server and then again on another. Just please make sure that all environments are related to the same projects so you stay in line with the license terms – https://themeforest.net/licenses/standard
Yes, every element of this demo fully customizable or can be deleted and replaced for example by different one without coding knowledge
The theme uses Bold Page Builder – https://wordpress.org/plugins/bold-page-builder/ you can take a closer look at the theme documentation to get the idea of what is under the hood: http://documentation.bold-themes.com/finance/
Yes, you need to buy the license for the images on shutterstock – they come as a sample content with demo import but they are not licensed for third party production use. Sure, you can replace them with your own.
Kind regards,
BoldThemes team
I have a license for version 1.2.8 of this theme. Is that version compatible with the latest WordPress core update (5.7.1)?
Hi,
Yes, version 1.2.8 is the latest version of the theme and it is compatible with WP 5.7+
Kind regards,
BoldThemes team
This is an interesting theme … esp the one with the calculator function. Is it an external tool or embedded within the site? How does it work? More info on this?
Hi,
Thanks for contacting us.
The calculation tool is our Cost Calculator plugin – https://codecanyon.net/item/cost-calculator-wordpress-plugin/12778927 and it is packaged with the theme. Please take a look at the demos – http://cost-calculator.bold-themes.com/new-main-demo/ and the documentation – http://documentation.bold-themes.com/cost-calculator/ to get the idea of what is under the hood.
Kind regards,
BoldThemes team
Hello sir
How should i customized this WordPress theme
Does it support Elementer ?
Can i customize with Elementer ???
Can i create new pages with Elementer ??
Hi,
Thanks for contacting us.
No, the Goldenblatt theme does not support Elementor – it comes with the Bold Page Builder in its backend.
Kind regards,
BoldThemes team
Hi, I have a problem with number 1 1.the woocommers says outdated and it has affected few pages now after everything I have done should I delete and reinstall the new updates here ? 2.there is no way to style the header of this theme and the way to even build the site no where to place code and only the templates are fixed ..can you help me with header styles and also how to put codes to make it more lively? also let me know if i need to delete and add new updates
Hi,
Thanks for the purchase. Please submit a ticket at our support site – https://boldthemes.ticksy.com/ with the site url and wp-admin credentials and our support team will be glad to assist you.
Kind regards,
BoldThemes team
how do i fix this ?
Hi, we have uploaded theme update, please download and install.
hi i just bought your theme and this is what is happening my wp is loging out with your theme and here is what i have now “Your theme (Finance) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again. Learn more about templates View affected templates
Hi, we have uploaded theme update, please download and install.
Unable to view the demo. Website down?
Hi,
Sorry for inconvenience.
Yes, we were having a bit of trouble with our hosting at SiteGround – hopefully this has been resolved.
Kind regards,
BoldThemes team