163 comments found.
I’ve just updated my PHP to the latest version and now receiving this error:
“There has been a critical error on this website. Please check your site admin email inbox for instructions.”
The only way i can enter the back end is if I change to a default theme.
Is anyone else having this issue?
Hi,
Please open a support request here https://thememove.ticksy.com/submit/, then we will check and guide you step by step.
Thank you.
Hii Team,
please, Help me to resolve the issues on activating the theme, I got the error as below
Warning: require_once(/core/core.php): failed to open stream: No such file or directory in D:\xampp\htdocs\trdfin\wp-content\themes\tm-finance\functions.php on line 253
Fatal error: require_once(): Failed opening required ’/core/core.php’ (include_path=’D:\xampp\php\PEAR’) in D:\xampp\htdocs\trdfin\wp-content\themes\tm-finance\functions.php on line 253
There has been a critical error on this website. Please check your site admin email inbox for instructions.
I raised the ticket also and the ticket link is here Please help me to fix it..
https://thememove.ticksy.com/ticket/2779614/Got it, please wait for checking.
i am currently used V1.5
why i am not customize theme. show only widgets not multiple customization
Please open a support request at https://thememove.ticksy.com – our team can help you. You should use the purchase code to login.
Is the TM Finance Version: 2.6.0 compatible with PHP 7.3 & 7.4?
Yes you can use that PHP version as well.
Regards
Hi Your Theme demo link is broken. Please fix it.
Hi,
We will check and fix it immediately.
Thank for your feedback.
Best regards
Hi Your Theme demo link is broken. Please fix it.
Thanks for your comment. We are working on it. You can recheck after 3 hours.
Hello is there any way for me to turn off the mobile menu option? I want the mobile menu to look just like my desktop menu.
Hi,
If you want to display desktop menu on mobile, I’m afraid that it will break layouts. However, you can try with this Css code:@media (max-width: 768px){ .main-navigation#site-navigation { display: block !important; }}
Regards,
TM
Do you plan to update the Kirki framework to a current version in the near future? – The used version (3.0.23-dev) doesn’t support major updates which have been made in respect to make google web fonts GDPR compliant.
Hi NoizeEvents,
We will update this theme soon. Thanks for your comment.
Regards,
TM
I’ve Updated Wordpress to 5.2.2 and the theme works fine but I don´t see this wordpress version on the software version section. is there an issue with this Wordpress version?
Hi,
The latest version of FinancePlus is 2.5.6 – please update to this version because it works well with the latest version of WordPress.
Regards,
TM
Hello, I keep trying to import the demo for this theme, and keep getting 500 status code from your back-end when I’m trying to import the revolution slider.
Please see the following image: https://i.ibb.co/3WJYp1Q/Screenshot-1.png
Can you please confirm if there is a problem with your back-end when trying to import the revolution slider?
Thanks in advance!
Hi,
We have tested the import and everything is working good. So, please open a support request at https://thememove.ticksy.com and let our support team help you
Regards,
TM
Hi,
I just bought this theme, but I cannot find an installation guide. Does it exist somewhere?
Thanks in advance
Hi,
You can see it in the online documentation: https://document.thememove.com/financeplus/
If you cannot figure it out, you can ask for help at https://thememove.ticksy.com
Regards,
TM
Hi! Widget Logic doesn.t work correctly in newest Wordpress (5.x). Please check that because sidebars are unclickable
Hi,
Please provide you WordPress admin credential to our email: thememovedotcom@gmail.com – so, our support team can check it
Regards,
TM
Hello, there is problem about Page title on mobile. My support has expired. Can you help me to fix page title showing as normal on mobile?
Impossible to install the theme on easyphp vs xampp !!! I use only fresh installs….
easyphp or xampp
Warning: require_once(/core/core.php): failed to open stream: No such file or directory in C:\xampp\apps\wordpress\htdocs\wp-content\themes\tm-finance\functions.php on line 253
Fatal error: require_once(): Failed opening required ’/core/core.php’ (include_path=’C:\xampp\php\PEAR’) in C:\xampp\apps\wordpress\htdocs\wp-content\themes\tm-finance\functions.php on line 253
Hi,
Please contact my support team at https://thememove.ticksy.com – so, they can give you a hand
Regards, TM
Hi – where in the theme can you add google analytics code
Hi,
You should install a child theme, then override the header.php file from parent theme and add your Google Analytics code to it.
If you have any question, please create a ticket in our support system: http://support.thememove.com.
Regards
Sorry I bought this theme and need to remove some widget I don’t used. Example Our Values and Projects section. Could you please give the way to remove these sections. Thanks.
Do you want to mention the homepage: http://finance.thememove.com/ , don’t you? You just have to go to edit page and remove them. If you cannot figure it out, you can open a support request at https://thememove.freshdesk.com and our developer will help you
I edited it. Thanks for support.
Sorry, still http://finance.thememove.com. I have another question about the News Grids template. This theme have the News Grids template for Posts. But it have just applied for Page Creating. My case, I want to add a category page. But can not use the News Grid template which your theme is supported. So any place to config this case? Thanks.
Hi,
Pplease directly contact with our developer at our support channel here. Don’t forget to provide:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
Make sure that you have already provided all the information above to get the fast response.
We are waiting to give you a hand.
Best Regards,
ThemeMove
Hey there, I’m having some 500 errors trying to install the demo content. Can I please get some help? Thanks.
Hi,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
Please submit a support ticket at our support channel. Don’t forget to provide these information:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
ThemeMove
Ok thanks.
You are welcome.
Hllo Author, you need to update the theme to support the lastest version of wordpress which was released yesterday.
We’ll update asap.