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Can this effect be achieved easily?
Please advise before I making the purchase. Thank you.
Sorry, we don’t have that exact option in our theme
Does the theme work in RTL?
Yes, it should be working fine with RTL.
could I ask how to close the theme menu?
because I use groovy menu plugin
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
I’m using this theme for quite some now and I can’t seem to update to PHP 7.3. If I do this my site goes blank. I also tried it with the latest theme version. Same thing happens.
Does this mean that your theme is not compatible with PHP 7.3?
There shouldn’t be any issues with php 7.3.
Could you try this after disabling your other plugins and see if it helps?
If not, could you send us the error_log file so we can understand better?
Hi, After upgrading RevSlider menu is not shown on homepage only when you scroll down.
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
gday guys you don’t have an option for support for financity on your support page?
Don’t want that dark blue part at the top anymore as I disabled the top bar, any ideas on how to get rid of it?
Sorry about the issue, could you try again? Feel free to add your ticket in a different category and include the theme name in your comment as well.
That dark blue part is from the Wrapper element that contains the slider. You can remove it by changing its top-padding value to 0px.
it wouldn’t accept my purchase code as it’s for the theme that’s not listed lol
1. Try to logout first then, make sure that you login with your Envato account that purchased this theme. https://drive.google.com/open?id=1SfpCuHOSk6wsDZgB73oFTMOO3Vf-esKE
2. Click on the ‘Submit ticket’ button and make sure that you select the correct theme here: https://drive.google.com/open?id=1mXiWJ1SFZYhcNERvIXV3h8bF92ukGrpp (Hotel Master), if still didn’t work, click on (Verify purchase with Envato) button, the green one below.
If still didn’t work, please send me the purchase code ( http://support.goodlayers.com/purchasecode.png ) via the form in our profile page. I’ll try checking on that for you.
it’s not hotel master though?
ok my bad it was there now
We are looking at using this theme to build a fintech platform where people invest their money and get certain interest over some period of time, does the theme also handles all the functionality of setting plans, calculating the interest and displaying such on each clients account on the website based on automation?
Sorry , we don’t have that feature in this theme.
Two questions about Financity (https://demo.goodlayers.com/financity/demo2/) need your help: 1)Does the background of banner can be changed to white color. 2) the words “We help grrowing businss, We help you managing asset, provide financial advise.
Leave money issue with us and focus on your core business.” cannot be copied in the banner. Is it possible the words can be copied? Like the words “WE ARE GOODLAYERSBuild your professional website easily with our premium WordPress Themes, The best theme on earth” in the banner of https://goodlayers.com/.
1. Yes, you can change the background color from blue to any color.
2. This text is from the revolution slider, you can copy and edit it
Hello, another two questions for help: 1. can i change the banner of page? like the page: https://demo.goodlayers.com/financity/about-us/ 2. When click the “Get a Quote” button in the top, is it possible to popup a contact form?
1. Yes, you can change this image on each page.
2. Sorry, there’s no option to open a popup form from this button.
1.) Can I add a widget to the top-bar area, above the navigation?
2.) Does this theme support Gravity Forms?
Thank you for your interest
1. Sorry, it is not possible to add widgets here. You can add shortcodes though.
2. Yes, gravity forms should work fine with our theme.
I bought the theme 1 year ago..my support time got expired.. When i install the theme in my website.. Most of the demo images are not showing.. if i renew my licence,, can theme author install the theme on my website..?? i need urgent help from theme author..
many tried to install the theme,,, but failed..
I know,,the theme author can only do this..
need urgent help sir..
I really love your theme..
Sorry for the delay due to weekend.
Normally, we can’t help with this issue too because this is not the theme’s issue. The problem that you can’t import images is because your server block from importing images for somehow.
I suggest you to contact them to inspect directly. And please make sure to follow this instruction as well : https://goodlayers.ticksy.com/article/10367/
After the update font-awesome icons disappeared. It seems it doesn’t recognize the font name anymore. For example, if I set font-family: fontAwesome, “Font Awesome 5 Free”; then it works. But with as-is configuration it’s failing. On the frontend and on the Goodlayers theme options page also. Any guidance how to fix it easily or should I dig in deeper by myself??
Please also make sure to clear browser cache as well. If still doesn’t work, please provide page url so we can see directly.
Why the numbers animation doesn’t work on device? It starts on time 0 instead when you scroll the page.
Can you provide the page url that having issue please?
on desktop the counter start when the numbers are at the center of the window, on mobile devices the counter start at time 0
We tried checking your site and it looks fine on both desktop and mobile, could you provide some screenshot/screencast so we can see more about this ?
Sorry, that’s not possible.
Mobile scrolling event is not as responsive as on desktop, that’s why we need to trigger it when the page is loaded.
Ok but if you check this website, it loads the counter properly even on mobile https://www.innovafinance.com/
Hi. Is this theme still supported and can you add videos instead of images to this page https://demo.goodlayers.com/financity/gallery/
Yes, the theme is still supported.
These images can be linked to videos, which will be shown in a lightbox/modal. It is not possible to replace the images with videos though.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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