Discussion on Financity - Business / Financial / Finance WordPress

Discussion on Financity - Business / Financial / Finance WordPress

Cart 2,228 sales
Well Documented

GoodLayers supports this item

Supported

This author's response time can be up to 1 business day.

141 comments found.

vmudhar

vmudhar Purchased

I am having issues with my site where i do not see the Font Awesome. I have done this: enable Font Awesome 5 in the theme option yet? https://take.ms/Pk8TR and still does not show me font awesome icons. Help would be much appreciated!

Hello,

This seems to be happening because of a conflict with another plugin.

Could you try this after disabling your other plugins and see if it helps? If that resolves the issue, you can reactivate them one-by-one and see which one is causing the trouble.

If that doesn’t fix it, please post the site URL where we can see the issue. Thanks.

vmudhar

vmudhar Purchased

Hi its not a plug-in issue. the icons were working before, but when i changed the domain of the primary site, it stopped worked. glawgroup.ca is the URL.

Thanks. This is happening because the fonts are being served from a different domain( without the www in URL): https://postimg.cc/TLp5q0w5

Browsers won’t let you do this because of security concerns.

To fix this, Could you make sure you have the same URL WordPress Address and the Site Address fields in the Wp-Admin > Settings > General page?

If you can’t use the same domain, then try adding this code in the .htaccess file of your server:

http://wordpress.stackexchange.com/a/129657 http://enable-cors.org/server_apache.html

Regards.

How to get lottie support? I try to rebuild page in elementor but there is issue with theme but when I try to add lottie in the default page builder – it doesnt work.

Hi,

The pages on our theme are built with our custom page-builder, you can’t edit them with the elementor plugin. You need to edit them as shown in the Theme Documentation: http://demo.goodlayers.com/document/financity/

Hey guys! Can I use Ellementor in this theme?

You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..

When you use page builder plugin, it will call its own element, layout.

Hilasch

Hilasch Purchased

Another important question – can I use my branding special font in your website? in case you don’t have it in your font list, can i still add and use it?

Hi,

Yes, you can update your own font via admin panel.

Cheers! :)

Hilasch

Hilasch Purchased

I really like your demo, however, I am used to work with Elementor. What if I won’t like using your page builder and find it hard to use?

You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..

When you use page builder plugin, it will call its own element, layout.

Thanks for your interest by the way :)

webwqb

webwqb Purchased

I want to add a sidebar on the single product page, but it can’t be set in the theme. What should I do?

Can you please post this on the support website? Our dev and supporters are only provide support in the support site, not here :(

Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

hello, I started using your theme but I am having issues with its WPML compatibility…, if translating and selecting footer widget language it does not save.., the language selector is not editable.., al the contact demo pages are messed up.., the top bar is not translatable… what is going on?

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

Please also provide wp access + site url so we can check on it directly.

Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

Hi. Is this theme still supported and can you add videos instead of images to this page https://demo.goodlayers.com/financity/gallery/

Thanks

Hello,

Yes, the theme is still supported.

These images can be linked to videos, which will be shown in a lightbox/modal. It is not possible to replace the images with videos though.

With desktop no problem, on mobile phone when i get to the counter counter already finish, as it start as soon as I opern the page. I want the counter start when it’s at the center of the windows—> following the link https://www.loom.com/share/b7cbb282ae254858b4a28c804b9e9493?sharedAppSource=personal_library

Hi,

Sorry, that’s not possible.

Mobile scrolling event is not as responsive as on desktop, that’s why we need to trigger it when the page is loaded.

Ok but if you check this website, it loads the counter properly even on mobile https://www.innovafinance.com/

Why the numbers animation doesn’t work on device? It starts on time 0 instead when you scroll the page.

on desktop the counter start when the numbers are at the center of the window, on mobile devices the counter start at time 0

Hi,

We tried checking your site and it looks fine on both desktop and mobile, could you provide some screenshot/screencast so we can see more about this ?

​After the update font-awesome icons disappeared. It seems it doesn’t recognize the font name anymore. For example, if I set font-family: fontAwesome, “Font Awesome 5 Free”; then it works. But with as-is configuration it’s failing. On the frontend and on the Goodlayers theme options page also. Any guidance how to fix it easily or should I dig in deeper by myself??

Not sure did you enable Font Awesome 5 in the theme option yet? https://take.ms/Pk8TR

Please also make sure to clear browser cache as well. If still doesn’t work, please provide page url so we can see directly.

Hi there,

I bought the theme 1 year ago..my support time got expired.. When i install the theme in my website.. Most of the demo images are not showing.. if i renew my licence,, can theme author install the theme on my website..?? i need urgent help from theme author..

ThankQ..

need urgent help sir..

I really love your theme..

Hi,

Sorry for the delay due to weekend.

Normally, we can’t help with this issue too because this is not the theme’s issue. The problem that you can’t import images is because your server block from importing images for somehow.

I suggest you to contact them to inspect directly. And please make sure to follow this instruction as well : https://goodlayers.ticksy.com/article/10367/

Pre-purchase questions: 1.) Can I add a widget to the top-bar area, above the navigation? 2.) Does this theme support Gravity Forms? Thank you!

Hello,

Thank you for your interest :)

1. Sorry, it is not possible to add widgets here. You can add shortcodes though.

2. Yes, gravity forms should work fine with our theme.

Two questions about Financity (https://demo.goodlayers.com/financity/demo2/) need your help: 1)Does the background of banner can be changed to white color. 2) the words “We help grrowing businss, We help you managing asset, provide financial advise. Leave money issue with us and focus on your core business.” cannot be copied in the banner. Is it possible the words can be copied? Like the words “WE ARE GOODLAYERSBuild your professional website easily with our premium WordPress Themes, The best theme on earth” in the banner of https://goodlayers.com/.

Thanks

Hello,

1. Yes, you can change the background color from blue to any color.

2. This text is from the revolution slider, you can copy and edit it :)

Hello, another two questions for help: 1. can i change the banner of page? like the page: https://demo.goodlayers.com/financity/about-us/ 2. When click the “Get a Quote” button in the top, is it possible to popup a contact form?

1. Yes, you can change this image on each page.

2. Sorry, there’s no option to open a popup form from this button.

We are looking at using this theme to build a fintech platform where people invest their money and get certain interest over some period of time, does the theme also handles all the functionality of setting plans, calculating the interest and displaying such on each clients account on the website based on automation?

Sorry , we don’t have that feature in this theme.

Thanks!

gday guys you don’t have an option for support for financity on your support page?

http://debtcleanaustralia.com.au/

Don’t want that dark blue part at the top anymore as I disabled the top bar, any ideas on how to get rid of it?

Thanks

Nick​

1. Try to logout first then, make sure that you login with your Envato account that purchased this theme. https://drive.google.com/open?id=1SfpCuHOSk6wsDZgB73oFTMOO3Vf-esKE

2. Click on the ‘Submit ticket’ button and make sure that you select the correct theme here: https://drive.google.com/open?id=1mXiWJ1SFZYhcNERvIXV3h8bF92ukGrpp (Hotel Master), if still didn’t work, click on (Verify purchase with Envato) button, the green one below.

If still didn’t work, please send me the purchase code ( http://support.goodlayers.com/purchasecode.png ) via the form in our profile page. I’ll try checking on that for you.

it’s not hotel master though?

ok my bad it was there now

Hi, After upgrading RevSlider menu is not shown on homepage only when you scroll down.

Hi,

1. Can you try to disable all other plugins first and see if it’s fixed or not.

2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/

3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.

Cheers! :)

AlbionFA

AlbionFA Purchased

Hi this did not work and after revslider to newest version it is still only showing when scrolled down.

Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?

Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.

Hi,

I’m using this theme for quite some now and I can’t seem to update to PHP 7.3. If I do this my site goes blank. I also tried it with the latest theme version. Same thing happens.

Does this mean that your theme is not compatible with PHP 7.3?

Hello,

There shouldn’t be any issues with php 7.3.

Could you try this after disabling your other plugins and see if it helps? If not, could you send us the error_log file so we can understand better?

Thanks.

could I ask how to close the theme menu? because I use groovy menu plugin

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here :(

Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

Does the theme work in RTL?

Hi,

Yes, it should be working fine with RTL.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey