146 comments found.
I cannot see your live previews. Your site is being slow
Hi,
Sorry for inconvenience. Can you please try again? It should be fine now.
I accidenty deleted the demo blog pages. Is tehre anyway I can have a template or just the demo for following pages uploaded to my site?
- blog parent page – blog-3-columns - single blog post – Standard Blog - single blog post – Custom Layout 1
Hello,
Sorry, it is not possible to selectively import these pages.
I have exported them as a custom template in the page-builder, could you try importing this file in the Theme Options Panel(wp-admin > goodlayers) > Miscellaneous > Import/export section and see if it helps:
https://we.tl/t-Tl7TFau2x4the single post i think worked, but the blog 3 column didnt. Did this link include blog 3 column or just the single post?
It should have imported both of these pages, I just tried importing the file and it contains both of them.
The blog 3 column is a simple page, it only has a blog element with these settings: https://imgur.com/a/ZTanKKv
that worked. But how do i add the following to the bottom of the post and top? To the top, i want to have the comments and author under the title.
For bottom, i want the about the author, next/prev, and share buttons.
https://tinyurl.com/bdz9sk9n and this https://tinyurl.com/yckjctdhThese should be visible automatically if you import the post template on a blog post in the wp-admin > posts page. If not, make sure these are enabled in the Theme Options Panel > General > Blog Style section.
Didnt work.
Another item, how do you change the speed of the sliders changing slides?
We can see what’s wrong if you share the post URL and WordPress username-password using the form here: https://themeforest.net/user/GoodLayers
Are you using a revolution slider? That can be changed in the slider settings: https://www.sliderrevolution.com/faq/how-to-change-the-timing-of-slides/
Hi, Goodlayers Core can’t update. ‘The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature’ This is the message.
We just checked and confirmed that the zip file is ok.
Can you check and follow this please? https://smashballoon.com/doc/uploading-plugin-pclzip_err_bad_format-10-unable-find-end-central-dir-record-signature/
Also, can you ask your host provide to make sure that ZIP PHP extension is installed in the server? https://www.w3schools.com/php/php_ref_zip.asp
Ok, Thank you
How do you make hover boxes to have equal height? Is there a custom CSS code I can add?
Hi,
Try adding this code in the wp-admin > goodlayers > miscellaneous > custom css/js > Additional Head Script ( without <script> tag ) option and see if it helps:
jQuery( document ).ready(function() {
setTimeout(function(){
var max_height = 0;
jQuery(".gdlr-core-hover-box-column").height('auto');
jQuery(".gdlr-core-hover-box-column").each(function(){ if( max_height < jQuery(this).height()){ max_height = jQuery(this).height(); }
});
jQuery(".gdlr-core-hover-box-column").height(max_height);
}, 2000);
});
Hi this did not work.
Could you provide the page URL where I can see it?
Thanks, but I don’t see the code on your site yet. Are you using a caching plugin? Could you try clearing it and see if that helps?
Try using this code as well:
jQuery( document ).ready(function() {
setTimeout(function(){
var max_height = 0;
jQuery(".gdlr-core-hover-box").height('auto');
jQuery(".gdlr-core-hover-box").each(function(){ if( max_height < jQuery(this).height()){ max_height = jQuery(this).height(); }
});
jQuery(".gdlr-core-hover-box").height(max_height);
}, 2000);
});
Hi, This worked, but it still looks odd, the cards are too large. Does this code take into consideration the largest card, and then make the height the same for all cards? Look under Immigration Appeals, it looks so large
Yes, that’s the only way to make them equal height.
Hi GoodLayers,
Please is it possible to use Elementor to add a TOP MENU to this your demo site https://demo.goodlayers.com/financity/demo2/ when I buy it just as seen on this site https://www.nipc.gov.ng/?
Thank you
Hello,
You can create a top menu(using some tags) in our theme as well, it will look similar to nipc.gov.ng.
We haven’t tested the elementor plugin to create a menu specifically.
I see that this theme was developed by you guys too. https://demo.goodlayers.com/corzo/finance
Is that how the top menus where added??
Thank you
Please I really want to be sure. When I make payment for your theme, I will seek your help on how to go about it. Is that OK with you
That menu is created using the WordPress menu options, this is easier than adding the tags.
Yes, we can help you create this menu and move it to the right if you want 
I am having issues with my site where i do not see the Font Awesome. I have done this: enable Font Awesome 5 in the theme option yet? https://take.ms/Pk8TR and still does not show me font awesome icons. Help would be much appreciated!
Hello,
This seems to be happening because of a conflict with another plugin.
Could you try this after disabling your other plugins and see if it helps? If that resolves the issue, you can reactivate them one-by-one and see which one is causing the trouble.
If that doesn’t fix it, please post the site URL where we can see the issue. Thanks.
Hi its not a plug-in issue. the icons were working before, but when i changed the domain of the primary site, it stopped worked. glawgroup.ca is the URL.
Thanks. This is happening because the fonts are being served from a different domain( without the www in URL): https://postimg.cc/TLp5q0w5
Browsers won’t let you do this because of security concerns.
To fix this, Could you make sure you have the same URL WordPress Address and the Site Address fields in the Wp-Admin > Settings > General page?
If you can’t use the same domain, then try adding this code in the .htaccess file of your server:
http://wordpress.stackexchange.com/a/129657 http://enable-cors.org/server_apache.htmlRegards.
How to get lottie support? I try to rebuild page in elementor but there is issue with theme but when I try to add lottie in the default page builder – it doesnt work.
Hi,
The pages on our theme are built with our custom page-builder, you can’t edit them with the elementor plugin. You need to edit them as shown in the Theme Documentation: http://demo.goodlayers.com/document/financity/
Hey guys! Can I use Ellementor in this theme?
You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..
When you use page builder plugin, it will call its own element, layout.
Another important question – can I use my branding special font in your website? in case you don’t have it in your font list, can i still add and use it?
Hi,
Yes, you can update your own font via admin panel.
Cheers!
I really like your demo, however, I am used to work with Elementor. What if I won’t like using your page builder and find it hard to use?
You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..
When you use page builder plugin, it will call its own element, layout.
Thanks for your interest by the way
I want to add a sidebar on the single product page, but it can’t be set in the theme. What should I do?
Can you please post this on the support website? Our dev and supporters are only provide support in the support site, not here 
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
hello, I started using your theme but I am having issues with its WPML compatibility…, if translating and selecting footer widget language it does not save.., the language selector is not editable.., al the contact demo pages are messed up.., the top bar is not translatable… what is going on?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi. Is this theme still supported and can you add videos instead of images to this page https://demo.goodlayers.com/financity/gallery/
Thanks
Hello,
Yes, the theme is still supported.
These images can be linked to videos, which will be shown in a lightbox/modal. It is not possible to replace the images with videos though.
Hi,
Sorry, that’s not possible.
Mobile scrolling event is not as responsive as on desktop, that’s why we need to trigger it when the page is loaded.
Ok but if you check this website, it loads the counter properly even on mobile https://www.innovafinance.com/
Why the numbers animation doesn’t work on device? It starts on time 0 instead when you scroll the page.
Can you provide the page url that having issue please?
on desktop the counter start when the numbers are at the center of the window, on mobile devices the counter start at time 0
Hi,
We tried checking your site and it looks fine on both desktop and mobile, could you provide some screenshot/screencast so we can see more about this ?
After the update font-awesome icons disappeared. It seems it doesn’t recognize the font name anymore. For example, if I set font-family: fontAwesome, “Font Awesome 5 Free”; then it works. But with as-is configuration it’s failing. On the frontend and on the Goodlayers theme options page also. Any guidance how to fix it easily or should I dig in deeper by myself??
Please also make sure to clear browser cache as well. If still doesn’t work, please provide page url so we can see directly.
Hi there,
I bought the theme 1 year ago..my support time got expired.. When i install the theme in my website.. Most of the demo images are not showing.. if i renew my licence,, can theme author install the theme on my website..?? i need urgent help from theme author..
ThankQ..
many tried to install the theme,,, but failed..
I know,,the theme author can only do this..
need urgent help sir..
I really love your theme..
Hi,
Sorry for the delay due to weekend.
Normally, we can’t help with this issue too because this is not the theme’s issue. The problem that you can’t import images is because your server block from importing images for somehow.
I suggest you to contact them to inspect directly. And please make sure to follow this instruction as well : https://goodlayers.ticksy.com/article/10367/
Pre-purchase questions: 1.) Can I add a widget to the top-bar area, above the navigation? 2.) Does this theme support Gravity Forms? Thank you!
Hello,
Thank you for your interest
1. Sorry, it is not possible to add widgets here. You can add shortcodes though.
2. Yes, gravity forms should work fine with our theme.
Two questions about Financity (https://demo.goodlayers.com/financity/demo2/) need your help: 1)Does the background of banner can be changed to white color. 2) the words “We help grrowing businss, We help you managing asset, provide financial advise. Leave money issue with us and focus on your core business.” cannot be copied in the banner. Is it possible the words can be copied? Like the words “WE ARE GOODLAYERSBuild your professional website easily with our premium WordPress Themes, The best theme on earth” in the banner of https://goodlayers.com/.
Thanks
Hello,
1. Yes, you can change the background color from blue to any color.
2. This text is from the revolution slider, you can copy and edit it
Hello, another two questions for help: 1. can i change the banner of page? like the page: https://demo.goodlayers.com/financity/about-us/ 2. When click the “Get a Quote” button in the top, is it possible to popup a contact form?
1. Yes, you can change this image on each page.
2. Sorry, there’s no option to open a popup form from this button.
We are looking at using this theme to build a fintech platform where people invest their money and get certain interest over some period of time, does the theme also handles all the functionality of setting plans, calculating the interest and displaying such on each clients account on the website based on automation?
Sorry , we don’t have that feature in this theme.
Thanks!
