Discussion on FindAll - Business Directory Theme

Discussion on FindAll - Business Directory Theme

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Hi there! I have a concern. I was creating an account to test, and the https://findall.qodeinteractive.com/checkout/ page was cut in half (width wise) and looked really bad. is this a known bug?

I have a few other questions:

1. Sponsored Ad’s: how do these work?

2. Is there a way to bypass checkout and have just free listings without a checkout process?

Hello,

Thank you for your feedback and for letting us know. Cart and checkout pages should be working correctly now.

1. If you choose to show ads on single listing pages, then you can enable them through theme options in FindAll Options > Listing (please see screenshot). Ads are added as custom post types and you can choose from the dropdown ad you’ve previously created.

2. You can disable Pricing Packages in FindAll Options > Listing (please see screenshot). However, if pricing packages are enabled, then it also needs to be one which will be priced $0 for free listings.

Do let us know if you have any additional questions.



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How does online booking work in this theme?

Hello,

On single listing pages there is a “Contact Business” button (please see screenshot).

Do let us know if you have any additional questions.



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Are the bookings intergrated in the backend or will the button just sent you to their business website?

Hi,

Once the “Contact Business” button is clicked this will open a contact form as shown in screenshot where user can fill in their name, email and message which will be sent to the email of the business entered in the backend (please see screenshot).



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In order to use the google API map, is it mandatory to a paid account? Or there is any way it can be free?

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks



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Hello, I just purchased this theme but didn’t realize it is only compatible up to version 5.7.7, will you launch a latest version anytime soon?

Hi there,

Thanks for writing in! The theme will for sure be updated soon and feel free to turn to our support team for the latest version of the bundled plugins if needed.

So please feel free to submit a ticket to our Help Center and one of our support agents will assist you.

Thanks



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Is it possible to turn off the map on the listing page?

Hello,

Thank you for reaching us!

This can be achieved by following instructions from this article – How To Display Listing Search Results Without The Map When Using Listing Themes and our support team can also assist you.

Do let us know if you have any additional questions.



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Can you share any screenshots that show what the dashboard looks for businesses who have claimed their listing? Do they get to see how much traffic their listing is getting?

Hi there,

Thanks for taking an interest For claimed listings you will be able to access an overview of all the comments the users left for you on listings. User needs to be registered to claim a listing, however, they doesn’t have to purchase a package.

The ”claim” part of the dashboard is a list of claimed items for which the users have left either positive or negative comments https://prnt.sc/r8xbla https://www.screencast.com/t/QnHDSm80oL6

We hope this helped and let us know if you have any additional questions.



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Hey, any plans to update this theme in 22?

Hello,

Thank you for reaching us!

We are constantly working on updating all our themes. At the moment we don’t have any ETA when this update will come out, however it will be listed in the changelog.

Do let us know if you have any additional questions.



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MOLO_FP

MOLO_FP Purchased

Good day

How can I strictly make my maps to only show the business listed on my wesbite and not other businesses that appears in google maps

Hi there,

Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.



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MOLO_FP

MOLO_FP Purchased

Hello in a demo theme under ‘Add Listing’ There is this content page dispaly

How can i have this page displaying on my website instead of a demo content i am provided with which is ‘Sample Page’

here : https://zira.co.za/sample-page-2/

Hello,

If you are perhaps referring to User Dashboard page, then, please make sure that you have an empty page with template set to User Dashboard as shown in screenshot.

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, explain in more detail what would you like to achieve, include URL of your site, and one of our support agents will gladly help you. Thank you.



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MOLO_FP

MOLO_FP Purchased

Good day

I have an issue with user registration form on my site,

The error “You don’t have permission to register”

Under signin ->>> Register.

Website: https://zira.co.za/

Hello,

Please try the suggestion from this article – How To Enable Anyone To Register On Your Site When Using The Membership Plugin.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



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MOLO_FP

MOLO_FP Purchased

Hello

Is there a plugin compartible with Findall Theme that can allow admins to verify a business or to add a “Verified Baged” on businesses that are verified

Thank you

Hello,

Unfortunately, we cannot give you an exact recommendation as we haven’t tested such plugins with the FindAll theme and we cannot guarantee it’s 100% functionality.

Thank you for your understanding.



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MOLO_FP

MOLO_FP Purchased

Can you please tell me the names of such plugins so i can have a look at them my self i would like to have a tag similar to “Featured or sale” but mine should say “Verified” and only me the admin should have the rights to authorize such

Hi,

We don’t have any exact recommendations as we haven’t tested such plugins with the theme. Our main focus is to help with built-in theme functionalities and supported plugins and you should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



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MOLO_FP

MOLO_FP Purchased

Goo day I am having an issue with isntalling the email it is not importing completely please assist

MOLO_FP

MOLO_FP Purchased

Can someone asssist me with this ticket numbe it has been 5 hours opened : 182605

MOLO_FP

MOLO_FP Purchased

Why does the support team takes this long to assist with a small issue

Hello,

Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe. Also, please note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.



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I need to know if you’ve these features:

A I need 2 profiles of users: workers and companies. Workers can create own job listings (for free) and Companies will show jobs listings created by workers/freelancers

B Companies needs to pay for access and see listings created by Workers. Workers can publish for free

Is it possible?

Thanks

Hello,

Thank you for reaching us!

Unfortunately this membership feature is not available with the theme. You can alternatively set pages with listings added by Workers to be password protected (please see screenshot).

For more detailed overview of theme’s options please check the documentation in this link and do let us know if you have any additional questions.



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Hello there, I am a quick question. By default, there is just 1 review/rating for each item. Is that possible to have multiple reviews/ratings enabled for each item?

Hi there,

Thank you for taking interest in our theme.

Of course you will be able to have multiple reviews and rating. That is just for presentational purpose, on our live demo.

Do let us know if you have any additional questions.



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Hi, I need to know how to manage these things with your theme, please reply point by point.

A I need that for see all Jobs listings need to be logged-in (that payed a fee) If not logged-in user impossible to show jobs posted…. or show only simple info, not all detailed data inserted.

B I need 2 profiles of users: workers and companies Workers can create own job listings (for free) Companies will show jobs listings created by workers/freelancers and needs to pay for access to site (is it possible?? .. how?)

Hi there,

Use the following credentials to sign-in, take a closer look inside and check out how the users will see your new website! Try out and explore all the options and functionalities, edit and manage your account and more.
User: test
Password: test

Here’s a link if you wish to view the FindAll documentation.



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If I asked specific questions means that I need detailed replies and not show demo (that I’ve already seen). Can you reply to my questions????

Hi there,

Please note that something like that can not be achieved with our FindAll theme. You can maybe take a look at some other theme from us, like the following one, but also note that you should probably look for some add ons.

When it comes to 3rd party plugins, you have to understand that we didn’t and couldn’t test all plugins out there with our themes. Of course, some compatibility issues might occur once in a while and there’s nothing we can do about that. The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality.



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Before buy – support WooCommerce 6.1?

Hi there,

We haven’t add the compatibuility to the changelog yet, but you can use the latest version of WooCommerce. Do let us know if you hvae any additional questions. :)



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can i access the dashboard ?

I tried this login several times and it says that the credentials are not allowed

Wrong username or password.

Hi there,

Sorry, please try with the following:
User: test
Password: test

We’ve just managed to login with the credentials above.



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Hi, is it possible to enable Add listing button without user login ?

Hi there,

Unfortunately, such an option does not exist within the theme. In order to add listings, you have to be logged in.

Do let us know if you have any additional question. :)



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I installed If Menu for menu visibility control but it seems that all the menu attributes are clogged up with settings most of us will never use. There is a limit on how many menu attributes a menu item can have. This means that no one who uses this theme can have visibility control for logged in/ logged out users, user roles, etc. This is not cool at all. Please let us know how to disable your menu attributes in the file system so that visibility control can be activated.

If Menu detected a conflict with another plugin or theme (FindAllElatedClass_Walker_Nav_Menu_Edit_Custom) and may not work as expected.

Hi there,

When it comes to 3rd party plugins, you have to understand that we didn’t and couldn’t test all plugins out there with our themes. Of course, some compatibility issues might occur once in a while and there’s nothing we can do about that. The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality.



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Hi there: 1) your additional info section, on the add listing page is not active or working, why is it there if it does not work? 2) Will the site automatically recharge people for their subscription or how do you track that? You do not supply any info on the money handling side of the site.

This is actually what I need to know 1) You have pricing packages, and I see when clicked they get added to the cart, yet on the backend I do not see how I would keep a track of them. How does this work? If I go with one of your package suggestions $350 usd for a year – how does the person pay and will their listings expire after that year?

Hi there,

We do see that you have requests at our help center which has been answered so since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could continue the conversation with our support team.

Thank you.



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