That’s the worst support we have experienced on Envato. The point is the Theme it hasn’t work as you can see on the demo. We bought an aditional support to solve our problems and the support team doesn’t solved.
The second filter doesn’t work at all.
Support agent has been informed, your ticket will be answered as soon as possible.
He answered us today. But he don’t solve our problem with the theme.
The problem is we cannot filter on the page with “jobs” when we have a filter.
The message it’s always:
Sorry, no posts matched your criteria.
And that’s not correct, because with the first filter we have results, it looks like with the ajax petition don’t work.
We try everything, but nothing working.
Please we need to fix that, the support it’s not solving anything, the first post on the Elated Support it was on October 23, 2018 at 4:12pm one month ago and more than 10 posts not usefull for the support and we are on the same point.
Thank you for the heads up, however, this is not the place for support inquiries and we won’t be able to help you here. That’s why Ticksy exists. We’d appreciate if you could continue conversation on the ticket and our agents will do their best to help you out. Thank you!
They don’t wont to help us.
But it’s okei, we have to fix it for ourself, support don’t help in our case.
We’re willing to help you and we responded already on your support request. Please check ticket status. Thank you.
The logo padding option is not where it is supposed to be. What is some quick css I can add to my site to add padding to the standard heading logo? Thanks!
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.
I’d really rather not have to setup an account on yet another site for something that was supposed to work but the option missing. Please provide the fix here.
Thanks in advance!
Author’s dashboard on TF is not the place for solving support issues. You probably configured your logo or header incorrectly and we’d need to access your Dashboard to check what’s going on. Because we don’t want you to leave your wp-admin details here, please open a ticket in our forum, where our agents will kindly help you out.
When a user adds a new listing, how are they able to add amenities?
Thanks. I submitted a ticket #1791349. Help appreciated.
I would like to use this theme as starting point for a project who need visitors to be able to register (free or premium – paying) in order to post a listing and run their own account.
I have questions to ask before I buy this theme:
2. I need to create two profiles for user who want to post listing: free and paid account. Is that possible? Does this theme manage payments?
3. Can I have create different layout for free and paying users?
Thank you in advanced
Thank you for taking interest in our theme.
2. Sure, you can create separate profiles, there’s no problem about that. Users could also open their own profiles from user dashboard, after they purchase listing package.
3. No, unfortunately not, layout is the same for all users.
kindly advise if affiliate plugins such as
1) https://codecanyon.net/item/ultimate-affiliate-pro-wordpress-plugin/16527729?ref=wpexplorer 2) https://affiliatewp.com/
would work with the theme
i have my own network of affiliates who would be sending users to my website for further bookings , i want to use this theme in association with an affiliate plugin for the purpose , would it work ?
When it comes to 3rd party plugins, you have to understand that we didn’t and couldn’t test all plugins out there with our themes. The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality.
Thank you for understanding.
thanks for the response , actuall i am interested in your theme , but i need affiliate functionality as well, if you could test any affiliate plugin i would purchase both ur theme as well as that plugin
so if you could please test one with you , it would help me
and also future buyers of your theme as well
Unfortunately we’re not in a position to test any 3rd party plugin with our themes. We can only acknowledge the feedback from some user that some plugin was working fine with our theme. We didn’t have any requests for Affiliate plugin(s) yet, so we can’t give you anymore info.
If there’s anything else we can help you, please let us know.
Do you know why this is?
Thank you for writing in.
Usually search for FindMe theme tries to match listing name or region. You should also fill in all meta boxes from Listing Data area below listing content, for more precise search. You can also install Yoast SEO plugin to try to insert some additional keywords for your listing.
If none of this works for you, please open a ticket in our forum https://elated.ticksy.com/ and one of our agents will try to help you out further.
Before buying questions:
- Im trying to find a directory-listing theme with single post like profile, this theme is great. The only thing missing is I need a voting system like viral themes plugin. Like people voting and making a TOP places ranking from different cities and categories. Is this possible? (see Bimber theme) Like a ProductHunt.com for restaurants with City and Category filters.
- Is there a way to show places without map? I want the listing by default.
- Is there a way to connect this theme with Entaro theme? Like a job board section for places in a directory listing for restaurants.
- Is there a City individual main page? Like Category.
I know its very specific, but this is the best I found to make my project happend. Thanks!
We didn’t include voting functionality, unfortunately, sorry about that. When it comes to places without map, yes, of course, this is possible, but not recommended, because users won’t be able to trace listings by location. We never connected any theme with our own, so we can’t give you any precise answer. It would take some additional custom coding, most likely. There’s a location search result, if that’s what you’re asking, here’s an example http://findme.elated-themes.com/jobs/?eltd-ls-main-search-listing-type=all&eltd-ls-main-search-listing-region=124&eltd-ls-main-search-price-max=
If there’s anything else, please let us know.
Thanks for quick reply!
- Is there a way to include voting functionality? Like reviews or “heart” and show it other way.
- I was asking to include a job board section. Sorry.
We’ve included “Like” functionality already https://www.screencast.com/t/2SGzbN9sV6 as well as Rating possibility. Users can sort their listings by rating if you want to have well rated listings at the top https://www.screencast.com/t/26xe9jkqV9rw
WP Job Manager is plugin integrated in our theme, so any officially related extension should work fine https://wpjobmanager.com/add-ons/
Is there a way to order listing by “like” counting?
No, unfortunately not, only by rating.
Hi. I’m having a developer customize the “Add Listings” form, and apparently, he’s saying the theme and the Elated plugin is not compatible with WP Job Manager. “When I am using the plugin hooks for the customizations, they are not working in this theme”
Can you confirm this is the case?
To clarify, I am wanting to add fields to the form (number of bedrooms, number of baths, etc…) and remove the social profile fields. Also, I’m trying to add more filter options on the search pages – like the number of bedrooms, baths, and amenities.
I understand support only goes so far, but are you at least able to confirm the above can be customized? Thank you.
We can only confirm 100% compatibility between our theme and WP Job Manager plugin. This is officially integrated plugin that works just well with all default theme functionalities.
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and one of our agents will explain more.
Hi, I have a pre-sale question. Is it (or will it be) possible to add multiple localisations to one listing item? I have a need for one listing item to show in different cities with the listing item page the same in all of them (along with shared reviews). If it is, would it also be possible for the listing item page to only show the main adress? Thanks in advance.
You can only add one address per listing item, however you can create regions and display several listings inside that region. Here’s an example http://findme.elated-themes.com/jobs/?eltd-ls-main-search-listing-type=all&eltd-ls-main-search-listing-region=124&eltd-ls-main-search-price-max=
Thanks for the answer, but several listings, for one thing, is not something I’m looking for, as I need to have one page with reviews, pictures and etc. for one – the same – product that is available in multiple locations. Would you consider adding it in future releases of the theme or at least consider doing it for me at additional cost?
Also, I have another question – is the booking system only available with a third party like OpenTable or is the booking available for each user through your site itself?
Unfortunately this is the way our theme works, but we’ll forward your suggestion to our dev team to consider for some other listing theme. We don’t take on any additional work, sorry about that.
Booking is handled through our own booking system which we developed specifically for FindMe theme.
Ok, thanks for letting me know.
That’s great, could you send me a link to what it looks like? Unfortunately the pages I looked at all had the “Powered by OpenTable” line under them. The look of the booking from the user who posted the listing side would be much appreciated too.
Also last question: is it/will it be possible for a client to add a photo to their review?
You can view the user dashboard and try creating a new listing with the following credentials (you can sign-in directly from the front-end)
When it comes to integration with OpenTable website itself, for every listing we included meta box for adding OpenTable ID, which you’ll receive for your property when you create account on their site. You’ll then add your working hours and available seats. Online bookings are handled in that way.
Sorry I don’t think I follow. so is the booking done by your plugin as you said before or by the OpenTable booking?
We integrated our own booking system with OpenTable website, so once you register there, you’ll receive unique ID that you can paste to our theme’s meta box for each listing.
Hi there is a pre-sale, I entered as a guest user and I tried to insert a listenig.
I have some questions for the following fields
1- there is only a list of Rome’s loco, can I change the list?
2- if the location is not in the list a “guest” user how can you provide the exact location?
3-I have not found which icons are available, can I customize them?
4-can I add categories and associate a new icon?
thank you very much
1. Can you please clarify your question a bit more? Thank you.
2. Guest user can search for listings nearby if he clicks on a small icon, next to address https://www.screencast.com/t/LMpftz63
3. We included several font icons packs that you can choose from:
-Font Awesome Icon Font Pack
-Font Elegant Icon Font Pack
-Linea Icon Font Pack
-Ion Icons Icon Font Pack
-Linear Icons Icon Font Pack
-Simple Line Icon Font Pack
4. Yes, of course. Every listing category can have it’s own icon https://www.screencast.com/t/tCYvhEmz9Tw1
In the back-end in the “Job region” section a drop-down menu appears with some destinations in Rome, here below a screen: https://drive.google.com/open?id=18sZBgG2XeeTvJyawXVTGK9DGmzB5MAxm
1-Can I add destinations all around the world?
2-In my project is fundamental the interaction with the map, I need to precisely position the various “pins” by specifying the exact address or GPS coordinates, can I do it?
thank you very much for your cooperation
1. Yes, you will be able to add destinations you want. This is how it’s supposed to be.
2. You will be able to pin as precise location as you could pin here in Google Maps.
Just enter the street name and number and that’s it.
why is the demo import the slider not imported correctly?
Revolution Slider Error: Slider with alias fullscreen-home not found.
Maybe you mean: ‘landing content’
Thank you for reaching us.
Revolution Slider files do not import automatically, and you will need to import these slides manually.
Everything is better explained in this public article
If you have any further questions, please submit a ticket on our support forum https://elated.ticksy.com/ and one of our support agents will assist you.
Thank you for the fast answer !
I have no issue on the prices page with [eltd_listing_package]
What can I do so I have these prices
In the meantime, perhaps you can find the answer in our official manual.
Hello. Is it possible to list by region? For example on the home page under “Best Things to Do in the City), I’d like to show listings in a certain region…not category.
Yes, of course, here’s an example of listings listed by region http://findme.elated-themes.com/listing-region/aventino/
We would appreciate if you could submit a ticket to our support forum https://elated.ticksy.com and include your website URL along with wp-admin access and one of our support agents will assist you.
Hi. I submitted a ticket a week ago and still haven’t heard back. Help appreciated. Ticket #1867094
Hello The Link to email contact doesn’t work.. of Listing.. Can you help me.
There are # when I click…
If we’re talking about this page http://findme.elated-themes.com/job/club-88/ and ‘Contact the property’ area in the right sidebar, the only thing necessary to get this working is WP Job Manager plugin and the email of the listing owner to which this inquiry will be sent https://www.screencast.com/t/bi8P5M3V3
Hello, Thanks But I do it for all my listing but when I click I have this : # and no email….
Thanks, Can you guide me? Here? -My support is expired.
We see that your support period has expired and what you’re asking is defined as a support request. Therefore, we would appreciate if you could extend your support period and submit a ticket to our support forum so our agent can help you out more with this issue.
Thank you in advance!
OHello! I would like to know if you can help me?
I’m having trouble setting up your template. Is there any kind of support that can help me? The support of wordpress said that the responsibility belongs to who sold me the template and does not give me the support I need.
We located your request #1872394 and forwarded to our support team for faster response. Please check ticket status in a couple of minutes. Thanks!
Hi, I bought the theme “Findme”.
I have a problem with the google maps feature. I’ve created the google API and I’ve entered the key on the site.
My problem is that when I create a new place; and I put his address, the map does not show it. I thought it was a googlemaps problem; but if I enter and see one of the places that are created in the example content there if you see the map.
If I enter to edit that example map, and I modify even a letter to any item, the map disappears.
In summary; the places that come from sample show the maps, but if I create or modify one of those examples, the map disappears automatically.
I open a ticket 2 days ago > PRIVATE TICKET #1929952 I still waiting for help can you please check it.
Your ticket is assigned to our agent who is working on it and will reply to you asap.
Some features do not work properly. The issues raised by users are often the same. And the help center really does not help us.
I opened a ticket for an important problem. The search does not work. There was a problem with the map, addresses wasn’t recognized. I solved the problem with wpjob manager location plugin. Now the maps work but the search filters still does not work.
Can you help me please
We’re not sure where did you open a ticket, but it’s not in our official support forum – https://www.screencast.com/t/Ew44CcFlz9m
When I bought this theme, I have encountered the same problem. I opened a ticket, but I do not think I received the solution, it’s the reason why I changed my wordpress theme.
Could you please, give my credentials to access my account on https://elated.ticksy.com. I’ve already opened an account and i would like to read the answer i received.
Since then, I have changed my domain name and email address
Your support period has expired, so you couldn’t open a ticket in our official support forum – https://elated.ticksy.com/
We would appreciate if you could extend your support period and submit a ticket to our support forum so our agent can help you out more with this issue.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Price is in US dollars. Price displayed excludes sales tax.
Power Elite Author
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Create Beautiful Logos, Designs & Mockups in Seconds
Design like a professional without Photoshop
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work