Discussion on FindMe - Urban Directory Listing Theme

Elated-Themes

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246 comments found.

That’s the worst support we have experienced on Envato. The point is the Theme it hasn’t work as you can see on the demo. We bought an aditional support to solve our problems and the support team doesn’t solved.

The second filter doesn’t work at all.

Hi,

Thank you for the heads up, however, this is not the place for support inquiries and we won’t be able to help you here. That’s why Ticksy exists. We’d appreciate if you could continue conversation on the ticket and our agents will do their best to help you out. Thank you!

Elated

They don’t wont to help us.

But it’s okei, we have to fix it for ourself, support don’t help in our case.

Hi,

We’re willing to help you and we responded already on your support request. Please check ticket status. Thank you.

Elated

The logo padding option is not where it is supposed to be. What is some quick css I can add to my site to add padding to the standard heading logo? Thanks!

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Best,
Elated

I’d really rather not have to setup an account on yet another site for something that was supposed to work but the option missing. Please provide the fix here.

Thanks in advance!

Hi again,

Author’s dashboard on TF is not the place for solving support issues. You probably configured your logo or header incorrectly and we’d need to access your Dashboard to check what’s going on. Because we don’t want you to leave your wp-admin details here, please open a ticket in our forum, where our agents will kindly help you out.

Elated

When a user adds a new listing, how are they able to add amenities?

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Best,
Elated

Thanks. I submitted a ticket #1791349. Help appreciated.

Hi,

Support agent has been informed, your ticket will be answered as soon as possible.

Elated

Hi,

I would like to use this theme as starting point for a project who need visitors to be able to register (free or premium – paying) in order to post a listing and run their own account.

I have questions to ask before I buy this theme:

2. I need to create two profiles for user who want to post listing: free and paid account. Is that possible? Does this theme manage payments?

3. Can I have create different layout for free and paying users?

Thank you in advanced

Hello,

Thank you for taking interest in our theme.

2. Sure, you can create separate profiles, there’s no problem about that. Users could also open their own profiles from user dashboard, after they purchase listing package.

3. No, unfortunately not, layout is the same for all users.

Elated

kindly advise if affiliate plugins such as

1) https://codecanyon.net/item/ultimate-affiliate-pro-wordpress-plugin/16527729?ref=wpexplorer 2) https://affiliatewp.com/

would work with the theme

i have my own network of affiliates who would be sending users to my website for further bookings , i want to use this theme in association with an affiliate plugin for the purpose , would it work ?

Hello,

Thank you for taking interest in our theme.

When it comes to 3rd party plugins, you have to understand that we didn’t and couldn’t test all plugins out there with our themes. The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality.

Thank you for understanding.

Elated

thanks for the response , actuall i am interested in your theme , but i need affiliate functionality as well, if you could test any affiliate plugin i would purchase both ur theme as well as that plugin

so if you could please test one with you , it would help me

and also future buyers of your theme as well

Hi,

Unfortunately we’re not in a position to test any 3rd party plugin with our themes. We can only acknowledge the feedback from some user that some plugin was working fine with our theme. We didn’t have any requests for Affiliate plugin(s) yet, so we can’t give you anymore info.

If there’s anything else we can help you, please let us know.

Elated

​When you use the site search tool on this site: http://recommendedbylocals.co.uk/​ to search for ‘builders’ a lot of irrelevant listing pages come up – but one of the pages that actually does contain the word ‘builders’ doesn’t come up in the results – which is this one: http://recommendedbylocals.co.uk/business/cube-lofts/

Do you know why this is?

Hello,

Thank you for writing in.

Usually search for FindMe theme tries to match listing name or region. You should also fill in all meta boxes from Listing Data area below listing content, for more precise search. You can also install Yoast SEO plugin to try to insert some additional keywords for your listing.

If none of this works for you, please open a ticket in our forum https://elated.ticksy.com/ and one of our agents will try to help you out further.

Thanks!

Elated

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