Discussion on FindMe - Urban Directory Listing Theme

Elated-Themes

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257 comments found.

That’s the worst support we have experienced on Envato. The point is the Theme it hasn’t work as you can see on the demo. We bought an aditional support to solve our problems and the support team doesn’t solved.

The second filter doesn’t work at all.

Hi,

Thank you for the heads up, however, this is not the place for support inquiries and we won’t be able to help you here. That’s why Ticksy exists. We’d appreciate if you could continue conversation on the ticket and our agents will do their best to help you out. Thank you!

Elated

They don’t wont to help us.

But it’s okei, we have to fix it for ourself, support don’t help in our case.

Hi,

We’re willing to help you and we responded already on your support request. Please check ticket status. Thank you.

Elated

The logo padding option is not where it is supposed to be. What is some quick css I can add to my site to add padding to the standard heading logo? Thanks!

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Best,
Elated

I’d really rather not have to setup an account on yet another site for something that was supposed to work but the option missing. Please provide the fix here.

Thanks in advance!

Hi again,

Author’s dashboard on TF is not the place for solving support issues. You probably configured your logo or header incorrectly and we’d need to access your Dashboard to check what’s going on. Because we don’t want you to leave your wp-admin details here, please open a ticket in our forum, where our agents will kindly help you out.

Elated

When a user adds a new listing, how are they able to add amenities?

Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

Best,
Elated

Thanks. I submitted a ticket #1791349. Help appreciated.

Hi,

Support agent has been informed, your ticket will be answered as soon as possible.

Elated

Hi,

I would like to use this theme as starting point for a project who need visitors to be able to register (free or premium – paying) in order to post a listing and run their own account.

I have questions to ask before I buy this theme:

2. I need to create two profiles for user who want to post listing: free and paid account. Is that possible? Does this theme manage payments?

3. Can I have create different layout for free and paying users?

Thank you in advanced

Hello,

Thank you for taking interest in our theme.

2. Sure, you can create separate profiles, there’s no problem about that. Users could also open their own profiles from user dashboard, after they purchase listing package.

3. No, unfortunately not, layout is the same for all users.

Elated

kindly advise if affiliate plugins such as

1) https://codecanyon.net/item/ultimate-affiliate-pro-wordpress-plugin/16527729?ref=wpexplorer 2) https://affiliatewp.com/

would work with the theme

i have my own network of affiliates who would be sending users to my website for further bookings , i want to use this theme in association with an affiliate plugin for the purpose , would it work ?

Hello,

Thank you for taking interest in our theme.

When it comes to 3rd party plugins, you have to understand that we didn’t and couldn’t test all plugins out there with our themes. The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality.

Thank you for understanding.

Elated

thanks for the response , actuall i am interested in your theme , but i need affiliate functionality as well, if you could test any affiliate plugin i would purchase both ur theme as well as that plugin

so if you could please test one with you , it would help me

and also future buyers of your theme as well

Hi,

Unfortunately we’re not in a position to test any 3rd party plugin with our themes. We can only acknowledge the feedback from some user that some plugin was working fine with our theme. We didn’t have any requests for Affiliate plugin(s) yet, so we can’t give you anymore info.

If there’s anything else we can help you, please let us know.

Elated

​When you use the site search tool on this site: http://recommendedbylocals.co.uk/​ to search for ‘builders’ a lot of irrelevant listing pages come up – but one of the pages that actually does contain the word ‘builders’ doesn’t come up in the results – which is this one: http://recommendedbylocals.co.uk/business/cube-lofts/

Do you know why this is?

Hello,

Thank you for writing in.

Usually search for FindMe theme tries to match listing name or region. You should also fill in all meta boxes from Listing Data area below listing content, for more precise search. You can also install Yoast SEO plugin to try to insert some additional keywords for your listing.

If none of this works for you, please open a ticket in our forum https://elated.ticksy.com/ and one of our agents will try to help you out further.

Thanks!

Elated

Before buying questions:

- Im trying to find a directory-listing theme with single post like profile, this theme is great. The only thing missing is I need a voting system like viral themes plugin. Like people voting and making a TOP places ranking from different cities and categories. Is this possible? (see Bimber theme) Like a ProductHunt.com for restaurants with City and Category filters.

- Is there a way to show places without map? I want the listing by default.

- Is there a way to connect this theme with Entaro theme? Like a job board section for places in a directory listing for restaurants.

- Is there a City individual main page? Like Category.

I know its very specific, but this is the best I found to make my project happend. Thanks!

Hi,

We’ve included “Like” functionality already https://www.screencast.com/t/2SGzbN9sV6 as well as Rating possibility. Users can sort their listings by rating if you want to have well rated listings at the top https://www.screencast.com/t/26xe9jkqV9rw

WP Job Manager is plugin integrated in our theme, so any officially related extension should work fine https://wpjobmanager.com/add-ons/

Elated

Is there a way to order listing by “like” counting?

OK!

Hi,

No, unfortunately not, only by rating.

Elated

Hi. I’m having a developer customize the “Add Listings” form, and apparently, he’s saying the theme and the Elated plugin is not compatible with WP Job Manager. “When I am using the plugin hooks for the customizations, they are not working in this theme”

Can you confirm this is the case?

To clarify, I am wanting to add fields to the form (number of bedrooms, number of baths, etc…) and remove the social profile fields. Also, I’m trying to add more filter options on the search pages – like the number of bedrooms, baths, and amenities.

I understand support only goes so far, but are you at least able to confirm the above can be customized? Thank you.

Hello,

Thank you for reaching us!

We can only confirm 100% compatibility between our theme and WP Job Manager plugin. This is officially integrated plugin that works just well with all default theme functionalities.

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and one of our agents will explain more.

Best,
Elated

Hi, I have a pre-sale question. Is it (or will it be) possible to add multiple localisations to one listing item? I have a need for one listing item to show in different cities with the listing item page the same in all of them (along with shared reviews). If it is, would it also be possible for the listing item page to only show the main adress? Thanks in advance.

Hello,

You can view the user dashboard and try creating a new listing with the following credentials (you can sign-in directly from the front-end)
User: test
Password: test

When it comes to integration with OpenTable website itself, for every listing we included meta box for adding OpenTable ID, which you’ll receive for your property when you create account on their site. You’ll then add your working hours and available seats. Online bookings are handled in that way.

Elated

Sorry I don’t think I follow. so is the booking done by your plugin as you said before or by the OpenTable booking?

Hi,

We integrated our own booking system with OpenTable website, so once you register there, you’ll receive unique ID that you can paste to our theme’s meta box for each listing.

Elated

Hi there is a pre-sale, I entered as a guest user and I tried to insert a listenig. I have some questions for the following fields

JOB REGION

1- there is only a list of Rome’s loco, can I change the list?

2- if the location is not in the list a “guest” user how can you provide the exact location?

JOB TYPE

3-I have not found which icons are available, can I customize them?

4-can I add categories and associate a new icon? thank you very much Mirco

Hello Mirco,

Thank you for taking interest in our theme.

1. Can you please clarify your question a bit more? Thank you.

2. Guest user can search for listings nearby if he clicks on a small icon, next to address https://www.screencast.com/t/LMpftz63

3. We included several font icons packs that you can choose from:

-Font Awesome Icon Font Pack
-Font Elegant Icon Font Pack
-Linea Icon Font Pack
-Ion Icons Icon Font Pack
-Linear Icons Icon Font Pack
-Simple Line Icon Font Pack

4. Yes, of course. Every listing category can have it’s own icon https://www.screencast.com/t/tCYvhEmz9Tw1

Elated

In the back-end in the “Job region” section a drop-down menu appears with some destinations in Rome, here below a screen: https://drive.google.com/open?id=18sZBgG2XeeTvJyawXVTGK9DGmzB5MAxm 1-Can I add destinations all around the world?

2-In my project is fundamental the interaction with the map, I need to precisely position the various “pins” by specifying the exact address or GPS coordinates, can I do it? thank you very much for your cooperation Mirco

Hi Mirco,

1. Yes, you will be able to add destinations you want. This is how it’s supposed to be.

2. You will be able to pin as precise location as you could pin here in Google Maps.

https://www.google.com/maps

Just enter the street name and number and that’s it.

Elated

Hello !

why is the demo import the slider not imported correctly?

Revolution Slider Error: Slider with alias fullscreen-home not found. Maybe you mean: ‘landing content’

Best regards

Hello,

Thank you for reaching us.

Revolution Slider files do not import automatically, and you will need to import these slides manually.

Everything is better explained in this public article

https://elated.ticksy.com/article/11269/

If you have any further questions, please submit a ticket on our support forum https://elated.ticksy.com/ and one of our support agents will assist you.

Elated

Thank you for the fast answer !

next question.

I have no issue on the prices page with [eltd_listing_package]

What can I do so I have these prices

http://findme.elated-themes.com/pricing-packages/

Best regards

Hello,

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our forum and include your website URL along with wp-admin access and one of our support agents will assist you.

In the meantime, perhaps you can find the answer in our official manual.

Best,
Elated

Hello. Is it possible to list by region? For example on the home page under “Best Things to Do in the City), I’d like to show listings in a certain region…not category.

Hello,

Thank you for reaching us.

Yes, of course, here’s an example of listings listed by region http://findme.elated-themes.com/listing-region/aventino/

We would appreciate if you could submit a ticket to our support forum https://elated.ticksy.com and include your website URL along with wp-admin access and one of our support agents will assist you.

Elated

Hi. I submitted a ticket a week ago and still haven’t heard back. Help appreciated. Ticket #1867094

Hello,

Support agent has been informed, your ticket will be answered as soon as possible.

Elated

Hello The Link to email contact doesn’t work.. of Listing.. Can you help me.

Hello, Thanks But I do it for all my listing but when I click I have this : # and no email….

Thanks, Can you guide me? Here? -My support is expired.

Hello,

We see that your support period has expired and what you’re asking is defined as a support request. Therefore, we would appreciate if you could extend your support period and submit a ticket to our support forum so our agent can help you out more with this issue.

Thank you in advance!

Elated

OHello! I would like to know if you can help me? I’m having trouble setting up your template. Is there any kind of support that can help me? The support of wordpress said that the responsibility belongs to who sold me the template and does not give me the support I need.

Hello,

We located your request #1872394 and forwarded to our support team for faster response. Please check ticket status in a couple of minutes. Thanks!

Elated

Wooly66

Wooly66 Purchased

Hi, I bought the theme “Findme”.

I have a problem with the google maps feature. I’ve created the google API and I’ve entered the key on the site.

My problem is that when I create a new place; and I put his address, the map does not show it. I thought it was a googlemaps problem; but if I enter and see one of the places that are created in the example content there if you see the map.

If I enter to edit that example map, and I modify even a letter to any item, the map disappears.

In summary; the places that come from sample show the maps, but if I create or modify one of those examples, the map disappears automatically.

Hello,

Please email us at support@elated-themes.com with your WordPress admin access and a link to a page where the map isn’t working and we will take a closer look.

Best, Elated

I open a ticket 2 days ago > PRIVATE TICKET #1929952 I still waiting for help can you please check it.

Hello,

Your ticket is assigned to our agent who is working on it and will reply to you asap.

Best, Elated

Wooly66

Wooly66 Purchased

Some features do not work properly. The issues raised by users are often the same. And the help center really does not help us.

Wooly66

Wooly66 Purchased

When I bought this theme, I have encountered the same problem. I opened a ticket, but I do not think I received the solution, it’s the reason why I changed my wordpress theme.

Could you please, give my credentials to access my account on https://elated.ticksy.com. I’ve already opened an account and i would like to read the answer i received.

Wooly66

Wooly66 Purchased

Since then, I have changed my domain name and email address

Hi,

Your support period has expired, so you couldn’t open a ticket in our official support forum – https://elated.ticksy.com/

We would appreciate if you could extend your support period and submit a ticket to our support forum so our agent can help you out more with this issue.

Elated

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