Elated-Themes

Elated-Themes supports this item

Supported

205 comments found.

mica1977

mica1977 Purchased

Great theme, I hope you guys will keep updating it and provide us further enhancement! Can you increase the page speed, it is below 50 on mobile and desktop? https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Ffindme.elated-themes.com%2Ffullscreen-home%2F

1. What is in your pipeline for future development? Can we see that somewhere?

2. On your support page, I can not find the theme under product or category to submit the ticket.

Thanks

Hello there,

Please, just visit our support forum at https://elated.ticksy.com/ and then click on “Submit a ticket” button, and from dropdown list choose Find Me like here https://www.screencast.com/t/E22yZ3Vko

Best regards, Elated

Hello, I want to purchase a theme and, hand in hand, have it customized. And I’m totally ok if you want to add the features I request to the theme so that all your users benefit from them.
As I need to fully understand the customization scope, viability, cost and delivery time before purchasing the theme and request the customization, how can I reach you privately to send you the outline (a PDF, sort of mockup to explain me more clearly since I’m neither a developer nor a native English speaker) and be in contact for any information exchange needed?

Hi,

Because all 3 themes have exactly the same features, this answer counts for all 3 of them.

a) We use classic search, no AJAX. b) when you search for something, it’s “ugly” url. c) Always in the same order.

1) No, this is not possible with our theme. 2) Owner of the website. 3) No, you have to configure this for yourself manually. 4) Yes, this is possible. 5) This is optional, can be turned on or off. 6) Not customizable at all, search looks for keywords only. 7) We suggest WPML plugin, that is compatible with our themes. You can also translate theme labels manually, using default .po file. 8) This feature is not available in our theme.

Best,

Elated

I already replied in the other themes but I wanted to do it in all pages I posted my questions cause you deserve the public recognition:
Thank you so very much for being that much patient, helpful and kind. It’s difficult to choose between the 3 themes cause having the same features it all comes down to aesthetics, which are great in all of them!

Hi,

Thank you for taking time to look through our portfolio, we appreciate that!

Best,

Elated

Honestly there support is non existent. All they do is reply with a message of sorry we don’t do that. To bad because its a great theme. They cant even answer simple questions of how to modify a single listing.

Hello,

We managed to find all your tickets and as we could see our support team helped you with any doubt you have. If you need further help, that is theme related, our support agents are on your service on https://elated.ticksy.com We hope you’ll be satisfied.

Best, Elated

Exactly what I mean. I asked how to modify the single listings page and got the same response. I’m not paying to renew support because I never really got it to begin with. Your support answered a few questions about the tags which isn’t documented that well but never about modifying the single listing which is what I need to do.

Hello,

We looked through your support queries and figured out that what you’re looking for is actually custom coding / modifying template files to user’s desire, which is not covered by item support https://themeforest.net/page/item_support_policy#whats-not-included-item-support Sorry about that.

We’re here for anything else you might need.

Elated

sosepi

sosepi Purchased

I already add a google map api key but the maps still not showing

Hello,

We located your support request and forwarded it to our agents, which will refer to it as soon as possible. Please check ticket status in a while.

Best,

Elated

Pre Sale Q. 1. Aesthetically great theme! (not a Q) :grin:

2.We really want to buy this theme for an ancillary project . . (hope we can pull off a similarly attractive site) BUT it would be great to find an author who also provides the the MAIN directory theme we are seeking. WHICH IS OH SO HARD TO FIND! More specifically a “Service Directory” not based on physical business location. Such as Themeforest “Service Finder” but look better. We intend to use it for artists (all kinds) We want to filter type of art (which is broad unto itself ) but also need to filter other professional services artist provide (curatorial, project management, teaching etc). We want to be geographically specific but just as it provides “service areas”. Any suggestions?

99.9% of all directory themes are not suitable for service providers. Don't you folks , with your aesthetic capacities, want to develop one? :grin:
by
by
by
by
by
by