UXbarn

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Hi, this theme looks great. I have some presale questions.

1) Is it possible to have multiple portfolios that are filterable, in different places in the site? 2) Can portfolio items be added to multiple categories and can there be unlimited categories? 3) I want to use the ‘Single Page – Portrait View’ layout for all my portfolio items regardless of the dimensions, as I prefer the info on the right side. However there won’t be much content here on my site, so is it easy to adjust the width of the image to be wider and make the right text sidebar smaller? I’m OK with CSS. 4) Some of the portfolio artworks will be sold. I will have a sold category for these, but Is there a way I can set items in this category to show a ‘sold’ marker of some kind, such as a small red dot over the corner of the thumbnail? I have seen this on some gallery websites and it would be great if my customers could see from the thumbs if an item is available or not (without having to filter the portfolio). Hope this makes sense!

Thanks in advance.

1. Right!

4. Yes. The CSS will apply to most “sold” items using the specific class of the “sold” category as a key selector.

Perfect! Thanks for taking the time….question #1 was a dealbreaker for me. :)

You’re welcome! ;)

For some reason when I click on the mobile menu on any phone like iphone or android phone, it never display the mobile menu and all I see in the browser address bar is like mysite.com/# any advice is appreciated

Hello!

Could you please send me the URL so I can check?

And what version are you using? If you are not using the latest version of the theme, please try updating it first and see if it helps.

?hello, i have the problem that after the newest update the home slider is not directly visible on my iphone. it always loads and loads…

Hi there!

Could you send me the URL of your site? Also please try clearing all the cache and test it again.

Note that your support is already expired. Please consider extending the support on the item page ( http://themeforest.net/item/fineliner-responsive-portfolio-wordpress-theme/6363903 )

Cache is already cleared, i think it is a bug after update. https://ritas-eisdiele.de

I just checked the default theme v1.9.0 on my iPhone from both local server and online server ( http://themes.uxbarn.com/wp/fineliner/ ) but could not find the issue. The slider can be displayed normally.

Actually the issue like this has been fixed in the old version of the theme. Please make sure that you have replaced all the theme files with the latest version’s and clear all caches.

Also, you can try to disable the plugins one by one to check whether any of them is the cause.

Note that your support is already expired. To get further support, please extend the support on the item page ( http://themeforest.net/item/fineliner-responsive-portfolio-wordpress-theme/6363903 )

I am having team members disappear. Nothing has changed, I moved a team member and two disappeared (my wife’s us one of them, she’s the owner of the salon, not good not to have hers). I can’t get either back up. Their profile/portfolio pages work fine, I’ve even deleted them and added them back, can you help me? I did update a couple of plugins, however, everything was fine after the upgrades. This has happened before, deleting everything from the team member and re-creating it worked…until today. This is all I know.

As I stated they are long gone and it’s been years. Emails don’t work, phones don’t work, there’s a new company at their old address. I never met any of them it was a company we hired to give us the foundation and I added the content. I’ve never seen or heard of a purchase code…but I get it, you won’t help me because the company who was apparently re-selling your template never gave me some code (that I didn’t know to ask for) and I’m guessing you can not look that company up either. So I am out of luck, even though I paid good money for the template, it wasn’t directly through you, I can’t get any help. From my perspective that really stinks, but from yours I suppose I understand. You can’t even tell me how I find the team member ID?

It is just how digital products work. And it is how the support on ThemeForest works. You either need a purchase code of the product or, your account can be verified using the Purchase badge.

It is just like that. There is a standard process which applies to everyone. Don’t you think it has to be fair for other customers as well?

Anyway, thanks for understanding the situation from my perspective.

For your case, to find the member ID, you can use the “Reveal IDs” plugin. Just install and activate it and the team member ID will be displayed on the ID column.

I understand. Thank you!

All my blog pages contain this heading: OUR BLOG Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Not exactly what I want. Is there a way to change this?

Please ignore. I found it under Pages.

Latest version of WordPress and Visual composer plugin are have some bugs. I dont know is this template use built in VC plugin or standalone. I will update all on lates version ,do you know how the best is this template working.

can i implemet eventON also?

Hi there!

The theme uses VC as a standalone plugin. The plugin is just bundled with the theme package. If you are experiencing the issue after updating to WP4.5, please update the theme to the latest version (v1.9.1) as it comes with VC4.11.2.1 that is working with WP4.5.

You can find the instructions of how to update the theme in the provided documentation, under the section of “How to > Update the theme + plugins”. The doc is right in the purchased package, in the “Documentation” folder. Just open the “index.html” file with your browser.

For your question about “eventON”, I am not sure I understand that correctly. Could you please elaborate?

I noticed you updated your template… however, no mention on update to woocommerce and compatibility with version 2.6

Hello!

The theme update was just approved last night. I am updating the compatibility and changelog now. Thanks for the follow-up! :)

Note that the theme is working with WooCommerce 2.6.1 as I tested.

I was told by the people from Visual Composer that your theme is the cause of my site not being capable of being edited.

The company that I purchased this theme from has been out of business for years, there is no way to contact them for a “purchase badge” or whatever you need to help me. The back end of my site is incapable of being edited! As with many others here, it seems like an update has really skewed things up. I thought it was Visual Composer, they swear it’s your theme.

Being that I have no way of getting in touch with the company that put the sight together for any type of proof of purchase (other than my invoice from that company), is there anything I can do to get my site functioning again?

I am not against buying the theme again, except, I do not want to do that if there isn’t anything that you can do to clear up what the Visual Composer people are saying is your theme’s issues. What do you suggest?

Thank you!

I assume they purchased the theme and sold it to me?

I’m afraid that is the case. They might act like a web agency that bought a theme and customized something based on client’s requirements and delivered the final work.

Normally, you would need to purchase the theme under your own account to get access to download the theme package (and updated versions in the future). You can use the Downloads menu on your ThemeForest account to download any purchased items.

I knew this was going to be a nightmare. I paid for your product again, $51 tried to install the theme and got an error, theme install failed, saying the theme is missing the Style.css style sheet. My second question, if this can be fixed, is will my website transfer over being that I should now have two versions of the same theme?

Hello,

Thanks for the purchase. Regarding your first question about missing CSS issue, you would need to unzip the main downloaded package first. Then you will see the folders and files like this screenshot: http://cl.ly/0G242d0e0L1L . The “Fineliner.zip” is the actual theme folder to be uploaded (in case you are going to install the theme for the first time).

For the detailed steps of how to install the theme, please go to the “Documentation” folder that is in the package then open the “index.html” file with your browser for the full guide.

But, if you are already using an older version of Fineliner, you only need to update the current theme files with the latest version. You don’t have to install the theme again.

For the instructions on how to update the theme, please see in the same documentation mentioned above. In the doc, just go to “How To > Update the Theme + Plugins” section.

So, for your second question, you should always have only one version of the theme on your WP site which is only the latest version.

Don’t forget to backup your theme files before updating.

Hope this helps! Let me know if you have any questions.

Hi, I have a question about the UXbarn Portfolio custom post type in the Fineliner theme. Are you planning in a future update to have the gallery use responsive images? Like how Wordpress now uses srcset so that smaller screens load smaller image sizes.

Thanks

Hello!

Noted. I currently don’t have a plan on that, but I’ll see what I can do in the future version. Thanks for your feedback!

Hi!

Just to let you know that Fineliner v2.0.0 finally has srcset in portfolio slider’s images and some other areas. For more details about this update, please check out the changelog at the bottom of the item page: https://themeforest.net/item/fineliner-responsive-portfolio-wordpress-theme/6363903

Thanks! :)

Hi, is there a way to show the picture of the testimonial in a mobile? It hides the photo when I access it in an iphone, for example. I would like to, somehow, display the picture, too. Thanks!

Hi there!

Yes. You can use custom CSS to adjust that. Please try using this:

@media only screen and (max-width: 479px) {
    #root-container .uxb-tmnl-testimonial-thumbnail {
        display: block !important;
    }
    .uxb-tmnl-testimonial-item .uxb-tmnl-blockquote-wrapper {
        margin-top: 120px;
    }
}

It will override the default CSS and display the picture on any screens below 479px.

Great! it worked. Thanks!

You’re most welcome!

I would like to display all testimonials on one page – is there a way to do this please?

Hi,

You can add the Testimonials element into the page content and select all items you want to display.

I would also like the social media buttons at the footer to be positioned at the very top of each page – can this be done?

Unfortunately not out of the box. The theme by default only displays the icons in the bottom location. You would need to manually customize the theme code for that.

Hi!

Just to let you know that Fineliner 2.0.0 now has a new option to display the social icons in the top most area. After updating, you can find the option in the “Theme Options > Social Network”.

Thanks! :)

oh, and is there an option to have fineliner full screen?

There is not unfortunately. It has only the boxed layout.

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