Reviews for Fire Department - FD Station and Security WordPress Theme

Reviews for Fire Department - FD Station and Security WordPress Theme

Cart 808 sales
Well Documented

23 Reviews

for Documentation Quality

Very good theme.

Author response

We appreciate your review.
We look forward to working with you again in the future!

for Customizability

As intense as you want to detail it, its avail.

Author response

Thank you for taking the time to write the review of our theme, your comment is very much valued!

for Customer Support

Many great features in this theme! It was easy to install and import the demo data. Love the typography and shortcode options! I needed help with a specific feature and their customer support was great!

Author response

Thank you for taking the time to write the review of our theme, your comment is very much valued!

for Customer Support

The quality of the design is superb, but the costumer support, the effort and the good will helping us building a new flagship website for our fire department, is outstanding!!!
thank you very much!!!!

Author response

Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!

for Code Quality

Very good! Nothing more to say.

Author response

Thank you for taking the time to write the review of our theme, your comment is very much valued!

for Customer Support

The marketing team over at Ancora are very friendly, helpful and professional. I would recommend anyone to purchase from them! I look forward to all future business that I will do with these great people.

Author response

Thank you for giving us a perfect rating and for recommending our theme to other customers!

for Customer Support

Great customer support, fast and accurate response at all opened tickets.

Author response

Thank you for choosing our theme! We are so glad to hear that you are satisfied with the level of our support service. Looking forward to working with you again in the future!

for Customer Support

Main reason is the great support. But the other reason is the great template. Now, I think it's saving me lots of hours in customer design.
I think you overdeliver :)))

Author response

Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!

for Bugs

Some bugs have appeared.
Initially missing a file from the top bar, the support is fine solved. Now another problem is in relation to the slide models only the model # 3 fits the layout the rest go bad. It is necessary to correct the problems and to update the documentation because the documentation is outdated.

Author response

Thank you for picking our theme. We are glad the header issue was successfully solved. Would appreciate if you submit a ticket at support forum with slider issue to get it sorted out as well, we are sure it can be easily rectified as well.

for Customer Support

Great customer support from Cole!

Author response

Thank you for choosing our theme, and for taking the time to write a review! We are glad to hear that you liked the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!

for Code Quality

Mega them

Author response

Thank you for choosing our theme! We are so glad to hear that you liked the template. Looking forward to working with you again in the future!

for Customer Support

This theme is great (I would know, as I have used soooo many in the past!)

Not only is the theme 'solid' but the company backing it is solid too! the support is excellent, and the team is very kind and responds quickly to all comments and questions. Overall, I am very satisfied, and with that, I am happy to see that there are other themes too that this company developed - I look forward to buying more from these guys :)

If there could be a 10 star rating, I would still complain to themeforest, as they deserve 20! :)

Really, thanks for all the help, and for the wonderful theme :)

Author response

Thank you for taking the time to write the review of our theme, your comment is very much valued!
We are so glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!

for Customer Support

NICE, Top; PRIMA

Author response

Thank you for choosing our theme, and for taking the time to write a review!
We are so glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations.
We look forward to working with you again in the future!

for Customer Support

I love the theme! I had to reach out to customer support and they answered me in record time and were very friendly.

Author response

Thank you for choosing our theme, and for taking the time to write a review! We are so glad to hear that you liked the theme, as well as the level of customer support service. We aim to provide a truly unique product, and we are thrilled that we were able to exceed your expectations. We look forward to working with you again in the future!

for Customizability

it asks for lot of plugins for installation takes hell lot of time to work.

Author response

We regret that you were having issues when installing the theme. The plugins included in the download extend the theme functionality. Once you install dummy data, the plugins you do not need can be turned off. Our support site works now, please submit a ticket at https://ancorathemes.ticksy.com so we could help you with the issues you faced. After you receive technical assistance, we hope you can change your rating. Thank you.

for Customer Support

Customer support for this theme has been great. It's a great looking theme and the custom icons for firefighting are very nice. The theme lacks in some layout options that other themes have, but what is there is done well and looks nice.

Author response

Thank you for the rating and review provided. Please note, our support team is always ready to help you with some alternative solutions if there's any option not included in admin panel tools.

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